No. But there is a business hours support number based on PST/PDT . Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information. To contact product and tech support visit online support site.
How does Apple send in for repair work?
Send your product to Apple
Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment . This service is available for most Apple products.
How long does it take for Apple to repair?
However, some problems may be more complex and require being sent on to an Apple Repair Centre, in which case it should take from 6-8 days . Apple advises that iPhone repairs take between 6-8 days if you send your iPhone to an Apple Repair Centre, for example.
How long does it take Apple to send a replacement phone?
All replies. Ordinarily, you can get a replacement at an Apple Store the same day you take yours in for evaluation. If you use the Apple Express service where they ship you a replacement and you ship your malfunctioning unit back, the turn around time in the USA is usually no more than 3-5 days .
What phone number is 800 275 2273?
| Overall Web Score Phone Number | 85/100 51/60 800-275-2273 |
|---|
How do I talk to someone at Apple support?
- U.S. technical support: (800) APL–CARE (800–275–2273)
- See all worldwide support telephone numbers.
- Contact a mobile carrier.
- Make a reservation at an Apple Retail Store Genius Bar.
- Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.
How long does a mail in Apple repair take?
Takes usually less than 5 business days from start to finish to get your replacement. Things happen, call AppleCare, give them your Repair ID number and see if they can tell you what the delay was for.
Can you buy AppleCare after?
AppleCare coverage is offered when purchasing a Mac from Apple on its website and in stores, but you can also add it after the fact . Even if you didn't purchase your Mac from Apple, you can extend your warranty to three years and add physical damage protection within the first year of your original purchase.
How long does it take Apple to diagnose a product?
How long does this usually take? You can reasonably expect 10 days to bench.
Should I wipe Macbook before repair?
Before you ship your Mac
Back up your data. You'll need a backup if we need to erase or replace the hard disk (or SSD) in your Mac during repair . Apple isn't responsible for lost data. If you need help transferring data, schedule an appointment at an Apple Authorized Service Provider or an Apple Store.
What should I do before sending Macbook for repair?
- Back up your iOS device. To protect your data, erase your iOS device.
- Remove your iOS device from your Apple ID device list.
- Remove the SIM card from your iOS device or iPadOS device if it uses one, and keep it in a safe place.
How long does AppleCare last for?
Your plan coverage may continue beyond 24 or 36 months, on a monthly or annual basis, until canceled . If you choose to continue coverage, your coverage will be subject to the then-current AppleCare+ Terms and Conditions.
Are Apple replacement devices new?
Replacement iPhones are usually refurbished devices as well . P – it means your iPhone is a personalized device, which means that the device has a personalized engraving. If it's a warranty replacement, the model number will be N instead of M. However, since it's done through Apple, it will be “like new”.
What reasons Will Apple replace iPhone?
- General Damages and Issues. Under warranty, Apple will cover debris under the screen, camera foam misalignment, and a single hairline crack with no evidence that a drop or hit made that crack. ...
- Water Damage. ...
- Cosmetic Damage.
How Fast Is Apple Express replacement?
We receive your original product within 10 business days .
Can I contact Apple Support by phone?
Apple's main customer support phone number is 1-800-275-2273 in the US. You can also contact Apple Support using the Support website, the Support app, or by going to an Apple Store.
Is there a fake Apple support number?
Recently, one of our staff members received an automated call from someone claiming to be with Apple support. The recording indicates that there has been suspicious activity on your cloud account and requests that you call back immediately using the phone number provided: 1-888-320-6849 .
Is this number a scammer?
The best way to look up a scammer's phone number is by using a reverse phone number lookup website . These websites access public records and typically offer a free report so you can search for a phone number immediately.
Is Apple support trustworthy?
Absolutely do not trust them . There are a number of things that the real Apple Support would never do over the phone: Ask for your Apple ID password. Ask for your iCloud password or credentials.
Can you live chat with Apple?
Live chat allows you to use instant / live (real-time) messaging to contact Apple's support team via its website . Apple's live chat offers faster response times, much faster than emails. In fact, a lot of users prefer chat assistance over emails and phone calls.
Is Apple help free?
Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership, or longer if required by applicable law . Apple Watch Edition comes with 2 years of complimentary support.
How long does it take for Apple to repair MacBook screen?
Replacing the screen itself is a pretty simple and quick procedure. However, after installing the new screen, some diagnostic tests should be performed before the new screen is fully functional. This could take anywhere from three to five hours , no matter where you take your MacBook.
How long does it take for Apple to fix a laptop?
Schedule an appointment at your local store to receive an initial estimate. How long will it take? The majority of repairs will be completed within 3–7 business days , but this can vary depending on the type of repair needed.
How much does it cost to fix a MacBook screen without AppleCare?
How much will my Macbook screen repair cost without AppleCare? If you have a MacBook with a Retina display screen (pretty standard equipment these days, but not with the older MacBooks) you can expect to spend between $455 and $755 replacing the screen completely at the Apple Store.
Can you get AppleCare Plus after 60 days?
If you want to buy an AppleCare+ plan after the 60-day period has ended, you can bring your device into an Apple Store for an inspection up to a year after purchase . If the technician allows it, you'll be able to sign up in person.
Can I buy AppleCare after 90 days?
If you still need help buying an AppleCare plan, contact Apple Support. In most countries and regions, you can buy AppleCare+ within 60 days of your device purchase .
How do I get AppleCare after 90 days?
For up to 60 days after the date of purchase of a device, AppleCare+ can be purchased using the Settings section of the iPad, iPhone, or iPod, via the Apple Support app, the Apple Support site, or Checkcoverage.Apple.Com for Apple Watch, HomePod, iPhone, iPad, iPod, and Mac.
