How Do You Manage A Busy Reception Area? - Fixanswer

A well thought-out layout – The reception area should be clean and uncluttered , with furnishings spaced so that visitors are not crowded together but close enough to create a welcoming environment. Position the reception desk to face the front door, but far enough so it doesn’t act as a barrier to the space.

How can I make my reception area more welcoming?

A well thought-out layout – The reception area should be clean and uncluttered, with furnishings spaced so that visitors are not crowded together but close enough to create a welcoming environment. Position the reception desk to face the front door, but far enough so it doesn’t act as a barrier to the space.

Is receptionist a stressful job?

Sources of stress included difficult patients, work pressure, problems finding appointments for patients, and feeling caught between doctors’ and patients’ demands. ... Conclusions: Receptionists’ work is complex , demanding and intense, involving a high level of commitment to patients, colleagues, and the practice.

Why the front desk position is so important?

Your receptionist is quite often the first person that a customer, candidate, or client interacts with when making contact with your organization, so they are essentially the face and voice of your company and for this reason, they play an extremely important role in the representation of your organization .

How a reception area should look like?

A well thought-out layout – The reception area should be clean and uncluttered , with furnishings spaced so that visitors are not crowded together but close enough to create a welcoming environment. Position the reception desk to face the front door, but far enough so it doesn’t act as a barrier to the space.

Why is it important to give a good impression at reception?

It’s the very first person you will likely meet- the receptionist. ... Make a positive and lasting impression on the receptionist and it just might help your chances of success with the company; create a negative impression and there’s a good chance your future with them has reached its end.

What is reception etiquette?

Part of having good etiquette entails maintaining an environment that is welcoming, clean and comfortable for others . This means staff should keep the reception area neat and clean, provide magazines for visitors to read while they wait, offer guests coffee or water, and greet people appropriately.

What are the three ways to makes an impression in the reception area?

Space. Most small companies don’t have lots of money in the budget to pay for a big, airy reception area. ...
Color. ...
Light. ...
Graphics and Decor. ...
Appearance. ...
Tone. ...
The key to a remarkable first impression.

Why is a reception area important?

The reception area allows visitors to learn more about your company’s background and culture while waiting for someone to meet them . The welcoming atmosphere of your reception area will have a positive impact on your employees as well, making them feel like an essential part of your business.

What is the purpose of a reception area?

What is a reception area? The reception area is the first room you enter in a workspace. It’s located by the entrance and can be either big or small. Its primary function is to greet visitors and guide them on their way to meetings, but it has many other uses besides that .

Is a receptionist a bad job?

The truth is, there are worse things than being a receptionist. Plenty. But few of them will involve sitting behind a desk and answering phone calls. ... As far as jobs that meet those three criteria go, being a receptionist is definitely the worst .

What do receptionists do all day?

Receptionists are the ‘hub’ of communication and will use their exceptional customer service skills to meet, greet and host all internal and external visitors, as well as answering and managing all incoming phone calls and generally supporting the management of day to day admin.

Is a receptionist job hard?

Is being a receptionist a stressful job? Receptionists may work in fast-paced work environments or have a high level of administrative responsibility. They may feel stress from having to manage high call volume and administrative requests from staff.