How much does a Customer Service Representative I make in the United States? The average Customer Service Representative I salary in the United States is $35,858 as of March 29, 2022, but the range typically falls between $31,550 and $40,553 .
What is the highest paying customer service?
- Concierge. ...
- Patient coordinator. ...
- Service adviser. ...
- Member services representative. ...
- Help desk analyst. ...
- Client services manager. ...
- Technical support representative. National average salary: $57,335 per year. ...
- Front desk manager. National average salary: $71,897 per year.
Is customer service rep a good job?
Customer service is a fantastic job . It’s unfairly considered as a “backup career” because customer support reps can enter the industry with any experience level and background. But customer service is at the core of a company’s success, making it one of the most vital roles you can play after product and sales.
What is the job outlook for a customer service representative?
10% (2014)How do you negotiate a salary?
- Put Your Number Out First. ...
- Ask for More Than What You Want. ...
- Don’t Use a Range. ...
- Be Kind But Firm. ...
- Focus on Market Value. ...
- Prioritize Your Requests. ...
- But Don’t Mention Personal Needs. ...
- Ask for Advice.
Can you make good money in customer service?
According to the US Bureau of Labor Statistics (BLS), the average annual salary for a customer service representative is $35,830 . Some people work customer service jobs because they pay hourly and do not require a college degree.
What is the highest paying work from home job?
- Medical Director. ...
- Psychologist. ...
- Cloud Architect. ...
- Senior Solutions Architect. ...
- Technical Support Manager. ...
- Research Engineer. ...
- Senior Systems Engineer. PayScale salary range: $78K–$140K. ...
- Software Engineer. PayScale salary range: $60K–$124K.
Is it easy to get a customer service job?
While it may not be particularly difficult to join the customer service field, it will take time to master it and to learn the unique processes and procedures of your employer . Don’t be afraid to ask your boss and colleagues for tips as you aim to exceed expectations in the customer service jobs you hold.
Is customer service representative hard?
As a customer service representative, you’ll most likely have to do things like take complaints, process orders, and answer questions. While the job is rewarding for some people, it can also be stressful . If you’re a people person and like helping, being a customer service representative may be for you.
Are customer service reps happy?
At CareerExplorer, we conduct an ongoing survey with millions of people and ask them how satisfied they are with their careers. As it turns out, customer service representatives rate their career happiness 2.3 out of 5 stars which puts them in the bottom 2% of careers.
Is customer service a stressful job?
Customer service stress is no exception . Every day, customer service industry workers must juggle demands and complaints of varying degrees of complexity, all in a fast-paced, high-stakes environment. As a result, they are particularly susceptible to both acute and chronic stress.
What percentage of Americans work in customer service?
The number of people employed as Customer service representatives has been declining at a rate of −9.13% , from 3,131,633 people in 2018 to 2,845,711 people in 2019. This graphic shows the share of Customer service representatives employed by various industries.
How can I be the best customer service rep?
- Understand the customer’s expectations. Approach customer service work from the perspective of the customer, not from your own personal perspective. ...
- Recognize your role as an ambassador for your company. ...
- Show customers respect. ...
- Create memorable experiences.
What degree do you need for customer service?
Customer service managers generally need a bachelor’s degree . Employers often accept candidates with a variety of majors, but the most common is a bachelor’s in business administration.
Should you accept first salary offer?
It really depends. Some people feel you should take the first offer if you’re happy with it . Never negotiate just for the sake of negotiating. Other people disagree with that position and believe anytime you’re given the chance to negotiate, you should.
Can you lose a job offer by negotiating salary?
In short, yes, this situation can occur . However, typically it is rare. When candidates have a challenging list of changes to the initial offer, hiring managers may rethink their decision on a career path. We recommend doing proper research on how to negotiate salary in an interview to avoid any second thoughts.
How do you respond to a low salary offer?
Thank the employer for the offer
Any time you get a job offer, even if you feel it’s a lowball salary offer, you should thank the employer and show appreciation. Sometimes, the hiring manager is limited in how much they can offer, so it’s possible that they wanted to offer more.
What are the best paying entry level jobs?
- Social Media Manager. Annual salary: $77,500. ...
- Software Developer. Annual salary: $107,500. ...
- Human Resource Associate. Annual salary: $73,500. ...
- Executive Assistant. Annual salary: $70,000. ...
- Marketing Associate. Annual salary: $76,500. ...
- Sales Representative. ...
- Database Analyst. ...
- Paralegal.
What does an Amazon customer service rep do?
They play a critical role in delivering timely, accurate, and professional customer service to Amazon customers , helping solve problems such as: locating a package; connecting an Echo to a Fire TV; returning an item; or assisting a delivery driver to get a package to a customer on time.
Is working in fast food considered customer service?
Fast food workers are involved in all aspects of customer service , and they often perform maintenance as well.
How can I make $100 000 a year from home?
- Psychiatrist. Average salary: $217,265. ...
- Medical director. Average salary: $135,012. ...
- Data scientist. ...
- Software engineer. ...
- Actuarial analyst. ...
- Senior business analyst. ...
- Senior product manager. ...
- UX architect.
What jobs make you 100K a year?
- Computer and Information Systems Manager. ...
- Marketing Manager. ...
- Sales Manager. ...
- Human Resources Manager. ...
- Purchasing Manager. ...
- Air Traffic Controller. ...
- Medical or Health Services Manager. ...
- Computer Network Architect.
How much does Amazon pay work from home?
The typical Amazon Work At Home Telephone Customer Service Representative salary is $13 per hour. Work At Home Telephone Customer Service Representative salaries at Amazon can range from $10 – $26 per hour .
How do I get my first customer service job?
- Earn a high school diploma or equivalent. ...
- Look for open customer service representative positions that fit you. ...
- Create your resume and apply for roles. ...
- Prepare for interviews. ...
- Research your potential employer before the interview.
