As of 2026, K Health charges $29 per visit with a $19/month unlimited membership; no insurance is required for virtual care access.
What does K Health prescribe?
K Health prescribes antidepressants, anti-anxiety medications, and primary care treatments such as sertraline (Zoloft), bupropion (Wellbutrin), duloxetine (Cymbalta), and escitalopram (Lexapro).
They issue these after a clinical evaluation through the app. Controlled substances—think many stimulants and sedatives—aren’t available. For a full list, peek at the app’s pharmacy formulary or reach out to support.
Is K Health text only?
K Health’s Primary Care and Urgent Care services run entirely via text within its $19/month membership.
Voice or video? Not an option. The service works asynchronously—you message a doctor, then they reply when they can. Need real-time care? Emergency services or urgent care centers are your better bet.
How long is the wait for K Health?
Most users get a reply within 1–4 hours during operating hours (24/7 for Urgent Care), though wait times stretch during peak hours like mornings and evenings.
If you need care now, dial 911 or head to an urgent care clinic. Traditional in-office waits? Averaging 24 days for new patient appointments Merritt Hawkins found.
Can you cancel K Health?
Yes, just email or call support at least 48 hours before your membership renews to cancel.
Cancellations take effect at the end of your current billing cycle—no partial refunds here. Shoot an email to support@khealth.com or call (516) 218-1167 during customer service hours.
What can K Health diagnose?
Common conditions like UTIs, anxiety, depression, erectile dysfunction, and pediatric issues can be diagnosed through symptom-based chat evaluations.
For the best results, give detailed symptoms and medical history. Serious stuff—chest pain, severe allergic reactions—needs emergency care. If symptoms stick around, follow up with an in-person provider.
Can K Health prescribe antibiotics?
Yes, after evaluation, K Health clinicians can prescribe antibiotics for infections like UTIs, sinusitis, or strep throat.
Controlled substances (opioids, for example) or meds needing lab checks (like lithium) aren’t an option. Got a tough or recurring infection? An in-person visit for cultures might be necessary.
Can K Health prescribe weight loss medication?
No, K Health doesn’t prescribe weight loss meds like phentermine or GLP-1 agonists—FDA safety rules and lack of in-person monitoring make that tricky.
These meds need regular follow-ups and lab work. For weight loss help, chat with a local healthcare provider or dietitian. Over-the-counter options? They might come up in your K Health conversation.
Can you chat with a doctor online for free?
Yes, free online doctor chats are available through services like Your Doctors Online or Doctor2U, which offer real-time text consultations.
Some platforms charge per visit ($20–$50), while others run on subscriptions. Always double-check the doctor’s credentials and watch for hidden fees before paying.
Is there a way I can talk to a doctor online for free?
Doctor2U and similar platforms let you chat with a doctor for free via their websites or apps—no insurance needed.
Free initial consults are common, but follow-ups or prescriptions might cost extra. For ongoing needs, a subscription ($10–$30/month) could save you money.
Where is K Health located?
K Health is headquartered in New York, New York, United States, though its clinical and operational teams work remotely.
The company serves patients nationwide through its app. For support, use the provided email or phone number.
How many employees does K Health have?
As of March 2022, K Health had around 321 employees, with a cybersecurity rating of “B” per CB Insights.
Team sizes shift with remote hiring. For the latest count, check LinkedIn or company updates. Remote-first companies don’t always report numbers the way traditional offices do.
How do I contact K Health?
Call K Health support daily from 9 AM to 7 PM EST at (516) 218-1167 or email support@khealth.com.
For non-urgent questions, try the in-app chat or email. Response times vary—urgent issues might need a call during business hours.
Can I get a prescription for a UTI without going to the doctor?
Yes, you can snag a UTI prescription via K Health or other telehealth platforms without an in-person visit, as long as you meet the clinical criteria.
Some pharmacies (CVS and Walgreens, for example) offer same-day UTI testing and treatment through their apps. Costs range from $30–$150 depending on the service and insurance.
Is Gabapentin a controlled substance?
Gabapentin isn’t federally controlled in the U.S., but some states treat it like a Schedule V or monitored drug—Kentucky and West Virginia do this, for instance.
Always check your state’s rules. Even if it’s not controlled, pharmacies might flag prescriptions. Traveling? Bring a copy of your prescription just in case.
Can K Health prescribe doxycycline?
Yes, K Health clinicians can prescribe doxycycline for acne, UTIs, or tick-borne illnesses if it’s medically appropriate.
Your prescription can ship straight to your door via K’s pharmacy. Doxycycline isn’t controlled, but you’ll need to finish a virtual visit first.
Can teladoc prescribe insulin?
No, Teladoc therapists don’t prescribe any medications, including insulin—that’s the job of a licensed prescriber, like an endocrinologist.
Teladoc offers lifestyle coaching for diabetes management but no prescriptions. For insulin, you’ll need an in-person visit or an endocrinology-focused telehealth service.
Edited and fact-checked by the FixAnswer editorial team.
