The Customer Service Specialist is responsible for ensuring, fast, friendly, and accurate processing for all Best Buy Major Appliances customer transactions . ... Support the Sales Specialists through customer follow up, scheduling deliveries, reconciling purchase orders, stock checks.
What does a customer service specialist do?
Job Summary:
The Customer Service Specialist will interact with the companys customers by addressing inquiries and resolving complaints , generally providing a higher level of customer support on a specific product or service.
What does Best Buy customer experience specialist do?
Helps drive a positive customer experience by building relationships , exhibiting empathy, and providing solutions to their needs. Engages customers using acquired skills to complete and support the customer experience. Processes transactions such as sales orders, returns and exchanges.
How much do customer experience specialist make at Best Buy?
How much does a Customer Service Specialist at Best Buy make? The typical Best Buy Customer Service Specialist salary is $13 per hour . Customer Service Specialist salaries at Best Buy can range from $10 – $19 per hour.
Is customer service specialist a good job?
Working in customer service can be extremely rewarding. You help people achieve goals and play a direct role in customer success. And, the professional skills you develop in this field can be applied to any career you pursue. Most people look at customer service as an entry-level role.
What is a customer experience specialist?
A customer experience (CX) specialist is a professional who optimizes every touchpoint within the customer journey . From the initial point of contact to post-purchase support, CX specialists focus on the physical and digital interactions each client has with an organization.
How much does Best Buy pay per hour?
| Job Title Range Average | Job Title:Sales Consultant Range: $10 – $16 Average:$13 | Sales Associate Range:$10 – $16 Average:$13 | Customer Service Specialist Range:$10 – $15 Average:$12 | Inventory Specialist Range:$10 – $16 Average:$13 |
|---|
What are 3 important qualities of customer service?
Essentially, the 3 important qualities of customer service center around three “p”s: professionalism, patience, and a “people-first” attitude . Although customer service varies from customer to customer, as long as you’re following these guidelines, you’re on the right track.
How do you handle difficult customers?
- Keep your communication professional.
- Remain calm and collected.
- Speak softly.
- Practice active listening.
- Give them time to talk.
- Understand the customer’s point of view.
- Assess their needs.
- Seek a solution.
What are the skills of customer service?
- Persuasive Speaking Skills . Think of the most persuasive speaker in your organisation. ...
- Empathy. ...
- Adaptability. ...
- Ability to Use Positive Language. ...
- Clear Communication Skills . ...
- Self-Control. ...
- Taking Responsibility. ...
- Patience.
How much do customer experience specialists make?
While ZipRecruiter is seeing annual salaries as high as $50,500 and as low as $17,500, the majority of Customer Experience Specialist salaries currently range between $29,500 (25th percentile) to $40,500 (75th percentile) with top earners (90th percentile) making $48,000 annually across the United States.
Does Best Buy pay 15 an hour?
Best Buy. Best Buy’s minimum wage rose to $15 per hour in August 2020 .
What are the benefits of working at Best Buy?
- Competitive Pay.
- Incentive Pay.
- Employee Discount.
- 401(k) Retirement Savings Plan.
- Employee Stock Purchase Plan.
- Savings Builder Program.
- Health and Dependent Care Flexible Spending Accounts.
- Life Insurance.
Does customer service pay well?
How Much Does a Customer Service Representative Make? Customer Service Representatives made a median salary of $34,710 in 2019. The best-paid 25 percent made $43,980 that year, while the lowest-paid 25 percent made $27,630.
What jobs are customer service?
- Cashier.
- Guest service agent.
- Call center representative.
- Customer service representative.
- Teller.
- Social media specialist.
- Flight attendant.
- Support specialist.
What will make you a successful customer care specialist?
- High emotional intelligence (EQ) ...
- A positive attitude. ...
- Flexibility and adaptability. ...
- Clear communication skills. ...
- Familiarity with (and passionate about) your products or services. ...
- Problem-solving skills. ...
- 4 Keys To Delivering Outstanding Customer Service.
