ANS: FControl loss occurs when behavior and work procedures do not conform to standards, (i.e., do not meetor are below minimally acceptable standards).
Which of the following control methods is defined as the use of observable measures of worker behavior or outputs to assess performance and influence behavior?
Top-down control
The use of observable measures of employee behavior or output to assess performance and influence behavior.
Which of the following occurs when Behaviour and work procedures do not conform to standards?
What is control loss ? Occurs when behavior and work procedures do not conform to standards. When employees do not conform to safety standards, control loss has occurred. ... Managers try to influence employee behavior by rewarding or punishing employees for compliance or non-compliance.
Which of the following occurs when performance improvement is attained in one part of an organization but only at the expense of decreased performance in another part?
Suboptimization occurs when performance improvement is attained in one part of an organization but only at the expense of decreased performance in another part.
Is the use of observable measures of worker behavior?
the use of observable measures of worker behavior or outputs to assess performance and influence behavior . ... Output control measures must be reliable, fair, and accurate. 2. Employees and managers must believe that they can produce the desired results; if they don’t, then the output controls won’t affect their behavior.
Which is an example of a control process?
Process control is the ability to monitor and adjust a process to give a desired output. It is used in industry to maintain quality and improve performance. An example of a simple process that is controlled is keeping the temperature of a room at a certain temperature using a heater and a thermostat .
When employees do not conform to safety standards has occurred?
What is control loss ? Occurs when behavior and work procedures do not conform to standards. When employees do not conform to safety standards, control loss has occurred.
What are the 3 types of control?
There are three main types of internal controls: detective, preventative, and corrective . Controls are typically policies and procedures or technical safeguards that are implemented to prevent problems and protect the assets of an organization.
Which type of control can identify and avoid problems?
Feedforward controls involve identifying and preventing problems in an organization before they occur. Feedforward controls are proactive and preventative.
Which is the first step in control process?
The control function can be viewed as a five-step process: (1) Establish standards , (2) Measure performance, (3) Compare actual performance with standards and identify any deviations, (4) Determine the reason for deviations, and (5) Take corrective action, if needed.
Which of the following is an advantage of a balanced scorecard?
The key benefits of using a Balanced Scorecard include: Better Strategic Planning- The Balanced Scorecard provides a powerful framework for building and communicating strategy . The business model is visualised in Strategy Maps which forces managers to think about cause-and-effect relationships.
What is the basic control process?
The basic control process, wherever it is found and whatever it is found and whatever it controls, involves three steps: (1) establishing standards . (2) measuring performance against these standards. and (3) correcting deviations from standards and plans. 1.
What characteristic makes control a cybernetic process?
The key feature of cybernetic control is its automatic operation . Consider the diagrammatic model of a cybernetic control system shown in figure 1. As Figure 1 shows, a system is operating with inputs being subjected to a process that transforms them into outputs. It is this system that we wish to control.
What are the indicators that make up the balanced scorecard?
The balanced scorecard involves measuring four main aspects of a business: Learning and growth, business processes, customers, and finance .
What are the 4 steps of the control process?
- Establishing standards and methods for measuring performance.
- Measuring performance.
- Determining whether performance matches the standard.
- Taking corrective action.
What are the 3 steps in the control process?
- Establishing standards.
- Measuring and comparing actual results against standards.
- Taking corrective action.
