The most common reason for a travel charge card being declined is due to a temporary suspension placed on the account . Temporary suspensions typically occur whenever activity on the account indicates that fraud may have occurred. This is a precaution taken by the bank to protect your account.
Why was my GTC declined?
Expiration date mismatch .
The GTCC expiration date on the card does not match the GTCC expiration date current in Citi’s® system. A variety of transactions can trigger this particular decline but the most common are: – GTCC (IBA or CBA) expiration date in DTS is past-date or incorrect.
Why is my government travel card restricted?
One is called a Standard card, the other is classified as Restricted. If that sounds slightly punitive, it’s because the GTCC program requires a creditworthiness check and those who do not qualify for the Standard government card due to credit issues will be recommended for a Restricted card.
What credit score do you need to get a government travel card?
A. Standard GTCC. Standard cards are issued to individuals with a qualifying credit score (FICO score of 660+) .
How do I activate my government travel card?
If you have a government travel charge card, please make sure your new CitiBank card is activated. Go to http://cardactivation.citi.com or call CITI at 877-905-1861 . As of May 6, 2019, CitiBank is the official Government Travel Charge Card (GTCC) provider.
What is the limit on a government travel card?
The standard credit limit on these cards is no lower than $7,500 . The A/OPC, CPM or DTMO has the authority to increase the overall credit limit on the card on a temporary basis to accommodate mission requirements. The ATM limit is no lower than $665 and a $250 retail limit.
How do I reinstate my government travel card?
A reinstatement fee may be charged to you upon reinstatement. Citi Customer Service Center toll- free number: 1-800-790-7206 . Outside the U.S., call collect at 1-904-954-7850. Available 24 hours a day, seven days a week, every day of the year.
What is a reason for GTCC account suspension?
Account Suspension – Accounts will suspend when undisputed GTCC balances remain unpaid following the first cycle date after the account reaches 31 days past the due date . Use of GTCC will not be permitted by the GTCC bank.
What happens if you misuse your GTC?
Government Travel Card Misuse and Delinquency
The GTCC is not for use for personal purchases or when not on official travel. Failure to use the GTCC in an authorized manner may lead to suspension or revocation of the GTCC as well as disciplinary action, up to and including removal from Federal Service .
Can I use my government travel card for Uber?
Federal employees who travel for work can now officially be reimbursed for using ride sharing services under a new law that was just passed this week.
Can I buy food with my government travel card?
That includes things like your airfare, rental car, lodging, meals ( yes – even meals !), parking, taxi fares, and all other travel-related costs you incur during a TDY (and a PCS, if your Component permits). Note 1: For valid, official travel expenses, see the Joint Travel Regulations (JTR).
Do I have to use my government travel card?
The cardinal rule to follow: the government charge card is not to be treated as a personal card in any way. It should be used only for official travel . (Commuting to work or going on a family vacation do not constitute “official travel”).
How long does it take to get a travel card?
Start using your Travel Money Card in simple steps
Order online, via the app or in branch and load any of the 23 currencies on your Travel Money Card. You’ll receive your card within 2-3 days .
Can I use my government travel card for alcohol?
Generally, employees may not use a travel card to purchase alcoholic beverages unless they are incident to a meal .
What happens if I lose my government travel card?
In most cases, they can be replaced within 24 hours if they are lost or stolen by calling 1-800-645-6556 . Outside the U.S., call collect at 813-623-1709. You will receive an inactive card (i.e., a card not yet ready for use) which is indicated by the sticker on the card.
How do I check the balance on my government travel card?
Citi Customer Service Center toll-free number: 1-800-790- 7206 . Outside the U.S., call collect at 904-954-7850.
How do I find my GTC account number?
You can also get your account number by calling Citibank’s customer service department at 800-950-5114 .
Which situation will result in an individual being issues a restricted travel card?
Regardless of the status of the traveler’s reimbursement, they must pay their bill on time. Which situation will most likely result in an individual being issued a restricted travel card? The traveler refuses to authorize a credit check .
What does Vanessa need to do next before she can receive a travel card?
What does Vanessa need to do next before she can receive a travel card? Sign a DoD Statement of Understanding and provide it to her APC .
Which situation represents when a restricted card can be issued to a person?
Which situation represents when a restricted card can be issued to a person? An individual declines a credit score check . What is considered misuse of the GTCC?
