The report calls for a ‘Duty of Candour’, requiring all NHS staff to be transparent about mistakes. This is important because patients have a right to know about the standard of care and effective communication is a cornerstone of patient-centred care.
Why was the Francis report important?
The Francis Report was published based on a public inquiry into poor care at the Mid Staffordshire NHS Foundation Trust. The report examined what led to poor standards of care at the hospital , unnecessary patient deaths and why the warning signs of serious failings were not recognised.
How did the Francis report changed nursing?
It is their efforts that have made the Francis Inquiry a turning point in NHS history. ... An extra 2,400 hospital nurses hired since the Francis report, with over 3,300 more nurses working on NHS hospital wards and 6,000 more clinical staff overall since May 2010.
What did we learn from the Francis report?
It identifies how the extensive regulatory system failed to detect and act effectively to address the Trust’s problems for so long, even when the extent of the problems were known. ... The report recognises that what happened in Mid Staffs was a system failure, as well as a failure of the organisation itself .
What did the Francis report say?
The document stated: “ The inquiry chairman, Robert Francis QC, concluded that patients were routinely neglected by a trust that was preoccupied with cost cutting, targets and processes and which lost sight of its fundamental responsibility to provide safe care.”
What was the result of the Francis report?
What happened at Mid Staffordshire NHS Foundation Trust was shocking. Robert Francis’ thorough report outlines failures by individuals, tiers of management and regulators . Those who raised concerns were not heard. The system failed and it was a preventable tragedy.
What happened as a result of the Francis report?
The improvements led by NHS England over the past year include: Launching the Friends and Family Test , first in all inpatient wards and A&E units, and now in all maternity services, to gather real-time patient feedback on which hospitals can take immediate action to improve their patients’ experiences.
What are the 6 C’s in the Francis report?
The document includes a framework called the ‘6Cs’ ( care, compassion, courage, communication, competence and commitment ), sometimes referring to them as ‘values and behaviours’ but elsewhere as ‘fundamental values’.
What does the Francis report say about communication?
Francis (2013) in his report about Mid Staffordshire NHS Trust found repetitive concerns about communication. The need for respect between professionals and service users was a significant theme . A lack of respect can have a major impact on communication, both verbal and writ- ten.
What did the Francis report say about leadership?
The Francis report placed an emphasis on strong leadership at every level of the NHS. It called for openness, transparency and candour .
Who wrote the Francis report?
The Nuffield Trust published a research report called ‘The Francis Report: One year on’. The report looks at how hospitals have responded to the findings and recommendations contained in Robert Francis QC’s report.
What is Candour duty?
1 All healthcare professionals have a duty of candour – a professional responsibility to be honest with patients* when things go wrong . ... 2 As a doctor, nurse or midwife, you must be open and honest with patients, colleagues and your employers.
What are the 6Cs used for?
The purpose of the 6Cs is to ensure people are looked after with care and compassion , by professionals who are competent, communicate well, have the courage to make changes that improve care and can deliver the best, and commit to delivering this all day, every day (NHS 6Cs England, 2012).
What is the Francis Report pharmacy?
The Francis Report tells the story of appalling suffering of many patients within a culture of secrecy and defensiveness . Although the public inquiry was focused on one hospital, it highlighted a system failure within healthcare.
What are the 6 C’s in nursing?
The 6Cs – care, compassion, courage, communication, commitment and competence – are a central plank of Compassion in Practice, which was drawn up by NHS England chief nursing officer Jane Cummings and launched in December 2012.
What is the Winterbourne report?
The Winterbourne View scandal, exposed by the Panorama programme, shocked the nation. It led to the Government pledge to move all people with learning disabilities and/or autism inappropriately placed in such institutions into community care by June this year.
