In the meantime,
you can ride using the Citi Bike mobile app or the credit card we have on file for your account
: Go to any Citi Bike kiosk and insert the credit card associated with your account (don't worry, you won't be charged) Follow the steps on the kiosk to get a one-time-use ride code.
How do you work an electric bike?
How long does it take for an electric Citi Bike to charge?
If a battery has no power left, City and Comfort bikes require approximately 3 hours to reach 80% capacity and
7 hours
to fully recharge.
How do electric Citi Bikes charge?
Price by the minute
Annual Members pay an extra $0.15/minute, capped at $3 for rides 45 minutes or less starting or ending outside Manhattan
. Non-Members pay $0.23/minute. Reduced Fare Bike Share Members pay $0.05/minute.
How do I get a bike key from Citi Bike?
Once you get your ride code, type it into the keypad on a dock with an available bike to unlock and ride. To provide you with even faster access to bikes, you'll receive a key in the mail in about two weeks. Just
activate it online, visit any Citi Bike station, and insert it into the slot on a dock to unlock
.
What happens if you don't return a Citi Bike?
If you keep a bike out for longer than 45 minutes at a time,
you will be charged an extra $0.12 for each additional minute and your account may be suspended
. NOTE: If you do not return a bike within a 24-hour period, you will be charged a lost or stolen bike fee of $1,200 (plus tax).
Why can't I unlock a Citi Bike?
If your bike doesn't unlock,
make sure you're at an online station
. When the light on the dock turns green, the bike is unlocked. Pull the bike out of the dock by the handlebars or lift the bike by the seat to release it.
Does Citibank own Citi Bike?
Citi Bike | Website citibikenyc.com | Operation | Began operation May 27, 2013 | Operator(s) Motivate |
---|
Are electric Citi bikes more expensive?
Citi Bike, the bike share program for New York City, will add 4,000 pedal-assist e-bikes to its fleet.
Users taking out an e-bike will have to pay an additional $2 per ride on top of existing rental fees
.
How do I know if my Citi Bike is electric?
Find Citi Bike stations near you on the map. Click on stations ● to add them to your watch list.
When an electric bike ● appears at any of your stations, you'll get an alert within 10 seconds
. Then it's on you to get yourself electrified.
Are Ebikes legal in NY?
Electric bikes and scooters are now legal in New York, with some caveats
. Commonly called e-bikes and e-scooters, they were legalized in the 2021 executive budget.
Do electric bikes charge when you pedal?
Sometimes people ask whether our electric bikes will recharge while pedaling. Although it is conceivable that this could be done, because of the low 10% return on input, you would need to pedal 10km to give 1km charge. For this reason
all our electric bikes simply plug into the wall to charge
.
How do you ride an electric bike for the first time?
Do you pedal on an electric bike?
Even for e-bikes that have a throttle,
you'll need to pedal when going up long, steep hills
, although you won't have to pedal hard. Pedaling is more fun, extends the range of your battery, extends the life of your motor, and extends your own life too.
What happened to all the electric Citi Bikes?
The e-bikes were first introduced by Citi Bike in 2018, and were an immediate hit with New Yorkers, including many who said they didn't normally ride bikes. But last April,
the company pulled the entire fleet of e-bikes — roughly 1,000 in total — after a braking issue sent some riders careening over the handlebars
.
Do Citi Bikes have lights?
Ding the bell if you need to signal that you're approaching.
Lights also flash on the front and back of the bike
, making nighttime cycling safe.
Do Citi Bikes have tracking devices?
No, Citi Bikes Are Not Equipped With Hidden Surveillance Cameras
Tracking Your Every Move. Some members of a generally panicked public are wondering whether Citi Bikes are more than just a vaguely unreliable means of transportation.
Can you steal a Citi Bike?
It turns out that Citi Bikers aren't the only ones aware of Citi Bike's dock problems.
Bicycle thieves are too
. Seems that they lie in wait to find Citi Bikes that aren't secured into docks, take joyrides with them, and then dump them in Brooklyn.
What happens if you find a Citi Bike?
Other than the mandate to call customer service (“now supported by Lyft”) in the event that a bike is lost or stolen, the site says that “
bikes that are missing for longer than 24 hours can result in a $1,200 fee (plus tax) charged to the account holder that took out the bike
.” There's no indication that it even …
Do you have to dock Citi bikes every 30 minutes?
You can keep a bike out for longer, but extra time fees apply.
Single Rides incur an additional $0.23 per minute beyond the first 30 minutes of included ride time
. Four dollars are charged for each additional 15 minutes beyond the included time for users with Day Passes.
How much is a Citi Bike worth?
Single Ride
Great for quick trips.
A Single Ride is just $3.99
and includes the first 30 minutes of one ride on a classic Citi Bike. When you upgrade to an ebike, it will be an extra $0.23/min. If you keep a bike out for longer than 30 minutes at a time, regardless of the type, it's $0.23 per minute.
How far can a Citi Bike go?
The battery lasts for about
30 miles
and can send commuters zipping at top speeds of 18 miles per hour.
Can I get two Citi bikes at once?
On Monday, the nation's biggest bike share system revealed that
annual members can rent as many as four Citi Bikes
— at $3.26 per 45-minute ride — from their active accounts, simply by selecting the “group rides” option in the app.
What is a Citi Bike key?
Bike key basics
It's easy and convenient to
unlock a bike
using the Citi Bike app, plus you can find stations, plan your ride, and more. Bike Keys are recyclable! Just drop the key into any plastics recycling bin in NYC.
Why does Citi Bike say try a different bike?
Something is wrong with the dock
→ occasionally, the technology on the dock may fail; please try a different dock. You may have an open rental → you can't take out a new bike until you have ended your last ride.