Official Support | ASUS USA. ASUS is proud to offer you a speedy, convenient option for notebook repair.
Once ASUS confirms a component failure on your CSR-eligible notebook, we will send out the replacement part to you at no cost
. Then, you can exercise your right to repair with ASUS.
Where is the ASUS warehouse?
Asus has its headquarters in
Beitou District, Taipei, Taiwan
. As of 2009 Asus had manufacturing facilities in Taiwan (Taipei, Luzhu, Nangang, Guishan), mainland China (Suzhou, Chongqing), Mexico (Ciudad Juárez) and the Czech Republic (Ostrava).
Can I send my laptop to ASUS for repair?
ASUS Support is proud to service your device through the lifetime of your warranty.
If you require diagnostic or repair from our expert service depot, please read the following instructions to properly package your ASUS product for shipment
.
Is ASUS a trustworthy brand?
ASUS has built a reputation for being a really good brand
and one that makes dependable products, and the company's customer service is excellent. There have been 1796 awards given to Asus for its innovation, performance, and design.
How good is a ASUS computer?
A general consensus of laptop users says that
ASUS performs well
, especially among other brands in the laptop industry. Featuring a good build quality, optimized components, and really affordable prices, you get what you pay for in ASUS laptops, and more!
How long does it take for ASUS to repair a laptop?
About 5 business days
for actual repairs and shipping, factor in 1-2 weeks depending on your location.
Is screen bleeding covered under warranty?
If the you can see bleeding in lit room, than use warranty
. If slight bleeding only visible in dark room, then that bleeding is normal. Physical damage is not covered under warranty you have to bare the cost of damaged part .
How do I know if my ASUS is legit?
Check the sticker label on the device or the package box
. Or check the sticker label on warranty card. The serial number is listed after the word “Serial Number,” “SSN,” “S/N,” or “SN.”
Where is Asus located in the US?
Company Description: Asus Computer International Inc is located in
Fremont, CA
, United States and is part of the Professional and Commercial Equipment and Supplies Merchant Wholesalers Industry.
Which country is owner of Asus?
ASUS is a
Taiwan
-based, multinational computer hardware and consumer electronics company that was established in 1989.
Is Asus owned by Dell?
That process continued as Dell outsourced the management of its supply chain, and then the design of its computers themselves.
Dell essentially outsourced everything inside its personal-computer business—everything except its brand—to Asus
. Then, in 2005, Asus announced the creation of its own brand of computers.
What is ASUS RMA?
In order to continue with an RMA (
Return Materials Authorization
) for out of warranty repair services, a Diagnostic Fee is required to be paid in advance prior to sending in your product based on your product type. The Diagnostic Fee is non-refundable, and does not cover the actual cost of repair.
What is ASUS warranty on laptop?
ASUS warrants Notebook (Products) excluding (free) bundled accessories that may be delivered together with the Product, to be free from defects in materials and workmanship for a period of
12, 24 or 36 month(s) depending on your specific model
.
How long is ASUS GPU warranty?
Warranty Period of the Product
This warranty applies for the period of
36 months
from the date the product was first purchased by an end-customer (“Date of Purchase”). If proof of purchase cannot be provided, the manufacture date as recorded by ASUS will be deemed to be the start of the Warranty Period.
How long do Asus laptops last?
The average laptops life span for an ASUS laptop is
around 5 years
. Some models can last 3 years, while others will definitely last more. So it's safe to say that the average lifespan for an ASUS laptop is 3-5 years.
Is Asus better than Acer?
– Brand Comparison.
ASUS is a better choice than Acer
. The only area where Acer is better than ASUS is price – everything else like customer support, design and performance, ASUS is the better option of the two. Plus, for those looking for a gaming laptop, ASUS has a lot more options to choose from.
Is Asus better than Lenovo?
Asus vs Lenovo: the basics. Although the two brands are fairly close,
Asus might just edge out Lenovo as a brand
. It will ultimately come down to which models you're looking at and what type of user you are, but overall, Asus has slightly better build quality and better performance in the top-tier sector.
Is Asus durable?
Asus laptops are known for being quite durable
, with a sturdy build quality. That helps them to last 5 years and upwards, if cared for properly.
Why Asus laptops are slow?
If the system is slow after installing software/drivers or executing applications,
it may because of some free software that is bundled with malware to cause abnormal system performance
. You might get things running normally again after removing the software. If not, we suggest resetting the system.
Do Asus laptops break easily?
First, your Asus laptop is quite robust and
won't break easily
. Unfortunately, if it were to fall or experience sudden shock, the first thing to break would be the screen.
How much does it cost to fix an ASUS laptop screen?
Asus Laptop
Asus has more LCDs than LED's, so repairing these screens shouldn't set you back by too much. Most of these can be fixed by spending
$40-$60
. However, there are some Asus laptops that have LED screens. These can cost up to $200 to repair.
How does ASUS warranty work?
If the Product fails during normal and proper use within the Warranty Period, ASUS will repair or replace the defective parts of the Product, or the Product itself, with new or reconditioned parts or products that are functionally equivalent or superior to those originally supplied.
How do I contact ASUS?
Can you fix a screen on a laptop?
The answer in almost all cases is YES
. We have access to almost all laptop screen parts, have repaired all types of laptops, and have hundreds of videos on YouTube on laptop screen repair. There are several factors to consider: Cost – It may or may not be economical to replace the screen.
Is a cracked screen accidental damage?
Cracks, Scratches, or Broken glass
In general,
cracked, or broken glass is considered accidental damage
and is not covered under the standard warranty.
What causes laptop LCD screen damage?
What Causes a Broken Laptop Screen? When a laptop screen is physically broken (such as a cracked screen), it's usually due to
physical damage
. You may have dropped the laptop or dropped something on it. A laptop screen can even break if there is something as small as a bit of sand between it and the keyboard.
