Do All Sprint Store Do Repair?

How long does a repair take?

In-store repairs are completed the same day in most cases. Mail-in repairs from an authorized repair center are generally returned within 5 business days

.

Will Sprint take back a cracked phone?

When you enroll in a Sprint Flex lease, Sprint still owns the device until you have paid off the phone if you choose to. With that being said,

customers must return the Sprint device in excellent working condition without any cracks, damage or technological issues

.

How long does it take for Sprint to repair an iPhone?

Some in-store repairs can be completed in our Sprint Phone Repair Centers while you wait or

within 24 hours

.

How long does it take to get a Sprint replacement phone?

In most cases,

mail-in repairs are ready within 5 days and in-store repairs the same day

. Sprint's next-day insurance replacement allows customers whose phone is lost, stolen, or not eligible for repair, simply file a claim to receive a replacement device the next day, in most cases.

How much is the damaged device fee Sprint?

Equipment Service and Repair Program

There is a

$25 service fee for three or more repairs/replacements in any consecutive 12-month period

. Service fees apply to all repairs/ replacements other than cracked screens. Replacement equipment Replacement equipment may be a new or refurbished device and/or a comparable model.

How long does sprint complete last?

How do I get a hold of Sprint customer service?

1. Chat. Chat with Us. Don't see the chat button? Click here.
2. Chat. Don't see the chat button? Click here.
3. Call. 888-211-4727.

Can I trade my phone in if its cracked?

Surveys show that nearly one-third of smartphone owners currently have a cracked screen (and that they drop their phones a minimum of four times a week). Once it's time to purchase a new device, many smartphone owners think their damaged, old phone is beyond repair.

Can you still upgrade if your phone is cracked?

Answer: A:

Whatever your trade in is worth is what they will give you

. You'll get significantly less on a device that has a broken screen. I think they'll also need to inspect the old device and open it up to verify there's no other physical damage or anything to your current iPhone.

Can I still trade my phone in if its cracked?

If your phone has physical damage, like a cracked screen or missing buttons,

you can't turn it in

.

Are Sprint replacement phones refurbished?

Sprint rarely replaces damaged or destroyed phones with brand-new devices.

It maintains a robust “refurbishment” program that permits its customers to exchange old, gently-used phones for new equipment

. The company physically cleans these phones and deletes any personal information contained in them.

What are the benefits of Sprint Complete?

• Next-Day Replacement for Lost or Stolen Phones. Losing your phone or having it stolen can be a scary thought. …
• Phone Repair. …
• $29 Cracked Screen Repair Fee. …
• Unlimited Photo and Video Cloud Storage. …
• Online Password Management Tools. …
• Unlimited Help with a Live Tech Expert.

How do I activate a stolen Sprint phone?

1. Contact Sprint in person, by phone, chat or email to report your phone as stolen or lost. Dial 866-866-7509 within the U.S. or dial “* 7” from a Sprint phone. …
2. Deactivate or suspend service to your phone. …
3. Contact Sprint and report the recovery of your phone.

Can I upgrade my iPhone if its cracked?

My current iPhone is damaged. Can I still upgrade to a new iPhone?

Yes. If you upgrade online, you may be charged an incident fee after your iPhone is received and assessed for damage

.

Does Sprint Complete include applecare?

Jun 25, 2019 — Sprint Complete coverage for tiers 2-4 costs $15/month and also

includes Apple Care

.

Can you return iPhone with cracked screen?

No company will accept a damaged item as a return

. You broke it, so the best you could do now is see if Apple will allow an out of warranty replacement for the appropriate fee. Or, if you meant the recycle program run through Apple, again, no, they will accept it for recycle but they will not give you anything for it.

Does Sprint Complete cover damage?

Sprint Complete

covers defects after the standard warranty expires, accidental damage and theft and loss

.

How much does Sprint complete cost?

The monthly cost of Sprint Complete is from

$9 to $17

, and it covers iPhones, Android phones, tablets and smartwatches. For comparison, AppleCare for the iPhone XS and iPhone XS Max starts at $10 a month and goes up to $15 a month if you add theft and loss protection, which is included with Sprint Complete.

How does Sprint Complete storage work?

To get started, Sprint customers can

download the Pogoplug app to their device from the Sprint Zone, Apple App Store, or Android's Google Play store

. Once the app is installed, they can start storing photos, video, music, and other bits of digital content in the cloud, conserving valuable storage on their devices.

How do I talk to a live person at Sprint?

1. Support Help:
2. Chat:
3. Social Customer Care:
4. Sprint Customer Service phone number: 888-211-4727. If troubleshooting your Sprint phone, please contact us from a different phone.
5. Postal Mail:

Is Sprint T-Mobile now?

Now that

Sprint is part of T-Mobile

, our network is bigger and better than ever. We'll continue to enhance our 5G network and together, we'll build the best network around. Capable device req'd; coverage not available in some areas. Some uses may require certain plan or feature; see T-Mobile.com.

How do I file a dispute with Sprint?

Call Sprint's customer service phone number +1 (866) 866-7509

and have them troubleshoot your problem.

What is considered a major crack on iPhone?

Its at the tip top corner of the phone. The crack is not touching the main screen. The crack is not touching the camera. Its just sitting pretty by itself in the tip top corner.

What condition does my phone have to be in to trade it in?

Your trade-in is eligible if it is

unlocked, deactivated, good working condition and undamaged, order and cleared of all personal data

. You must also own your trade-in phone.

Are broken iPhones worth anything?

Professional refurbishing companies purchase cracked iPhones in bulk and replace the screens for much cheaper than Apple can. That means

your cracked iPhone is actually worth quite a bit of money

. In some cases, an iPhone with the screen cracked can even be re-sold for only $30-$50 less than one in good condition.