Metro PCS offers a wide variety of phones and services. There is a wide variety of options to meet your needs.
Metro PCS can help you set up new service and fix your cracked or broken phone
. This protection program covers your device against all types of risks including physical damage and mechanical breakdown.
How long does it take to get a replacement phone from Metro PCS?
| Date claim is approved* Expected delivery | Monday – Friday Before 8:30 p.m. ET Next Day | Saturday and Sunday before 8 p.m. ET Following Tuesday |
|---|
What does Metro PCS warranty cover?
Comprehensive coverage for
lost and theft, accidental damage, including liquid damage and malfunctions due to mechanical or electrical breakdown
after the manufacturer's warranty expires. Next business-day shipping, when available, at no additional cost for claims approved before 8:30 p.m. EST.
How does Metro warranty work?
Just bring your cell phone to a Metro by T-Mobile store or authorized dealer and
if the problem is deemed to be in warranty, an exchange will be made
. If the store doesn't have the same phone in stock, a replacement phone will be mailed by the manufacturer to the store for pick up, which can take up to three days.
How much does it cost to fix a cracked phone screen?
The average cost to fix a broken phone screen falls
between $70 and $400
, depending on several factors such as the extent of the damage and the repair service.
How do I activate a replacement Metro PCS phone?
- In store.
- Online.
- By calling 1-888-8metro8 (1-888-863-8768)
What is the metro promise?
MetroPCS monthly customers who are dissatisfied with their new phone or. service may return their new phone for a full refund.* Metro Promise Rules: •
The phone must be returned within 7 days of purchase with less than one hour of talk time for a full refund
.
What happens if you lose your Metro PCS phone?
If your device is lost or stolen,
contact Metro by T-Mobile at 1-888-8metro8 to suspend your service
and protect yourself against unauthorized use. Have ready your Metro by T-Mobile wireless number and device information. Your device's IMEI may be used.
Can you take a phone back to Metro?
Metro by T‐Mobile stores will gladly assist with your return.
Return a device or accessory within 14 days of the purchase date of the original device
.
Does MetroPCS warranty cover cracked screens?
Metro PCS can help you set up new service and fix your cracked or broken phone.
This protection program covers your device against all types of risks including physical damage and mechanical breakdown
. The program protects you after the Manufacturer's Warranty has expired.
How do you know if you have insurance on your phone?
- Open the Settings app.
- Tap General.
- Tap About.
- Tap the name of your AppleCare plan. If you don't see an AppleCare plan, tap Limited Warranty or Coverage Expired for more information.
How do I claim phone insurance?
You must contact the network of your cell phone and blacklist your phone immediately. You need to report the theft to the nearest police station and obtain a case number within 24 hours of the incident, thereafter
contact your insurance provider to proceed with a claim
.
How do I make a claim with Metro?
You can file a claim by
going to mymetroclaim.com or by calling Assurant at 1-800-316-2075
.
How do you get cracks off your phone?
- Apply the toothpaste to the cracked part of the screen.
- Rub it gently, and leave for a while.
- Use clean cotton to wipe it off after some minutes.
How much does it cost to fix a phone screen Android?
In general, replacing a cracked Samsung Galaxy screen usually costs around the same as fixing a broken iPhone. Depending on which Samsung Galaxy phone you have and where you take it for repair, you are looking at
as little as $50 to as much as $279
. Like Apple, Samsung also offers first-party screen repair.
How can you fix a cracked cell phone screen?
- Use packing tape. …
- Use super glue. …
- If the touchscreen still works, you can replace the glass yourself for about $10-$20. …
- Ask the manufacturer to fix it. …
- Ask your mobile carrier to fix it. …
- Take it to a repair shop. …
- Trade-in your phone.
How much does it cost to activate a phone on MetroPCS?
Existing customers can add new lines to their account by visiting a Metro by T-Mobile store or by calling Customer Care at 1-888-8metro8. Is there an activation fee? Currently, there is
no fee to activate when you use the Online Activation Tool
.
Does MetroPCS charge for switching phones?
Metro by T-Mobile confirmed to me today that
customers can now change their device for free over the phone
. “All current Metro customers can now complete a device (IMEI) change free of charge by calling 611, *228 or 888-8metro8 and using our automated system,” says Metro.
Can I just switch SIM cards between MetroPCS phones?
Swapping the line assigned to a SIM card between devices is a legitimate service that allows customers to upgrade or replace a lost or stolen device
. SIM swap fraud happens when a customer's phone number is assigned to a new SIM card and mobile device without their knowledge or consent.
Do you get free upgrades with MetroPCS?
Once you purchase a phone on Metro PCS,
you automatically qualify for a promotional upgrade every 90 days after activating the phone, up to four times a year
.
Can I return my phone to T Mobile after 14 days?
Return your device at any T-Mobile store within 14 days
. A restocking fee may be charged for the return. Bring proof of purchase such as an emailed or printed receipt. Bring the device, USB charging cable, and any accessories you'll need to return.
Can I cancel a MetroPCS payment?
You may cancel an Autopay Payment at any time up to three (3) Business Days prior to the date such payment is scheduled to be made
. To cancel an Autopay Payment, log into your MetroPCS eWallet account on www.metroPCS.com and follow the instructions to remove the AutoPay preference from the Funding Account.
How do I speak to a MetroPCS representative?
- By phone. Call customer service. Call: 888-8-METRO-8. Call: *611 from your Metro® by T‐Mobile phone.
- Make a payment. Call: 888-8-METRO-8. Call: *99 from your Metro® by T‐Mobile phone.
- Get premium handset protection. Call: 1-800-316-2075. Or visit: https://fastclaim.com/metro/
Why is Metro 2021 so slow?
If the speeds on your MetroPCS connection are slowing down, it can result from a
poorly configured Access Point
. Access Points are how the phone connects to your network, and when these settings are correctly configured, the connection becomes optimal.
