With our Ship to Home option, we'll help you choose the right bike and ship it right where you want it
—pre-built and professionally test-ridden. With just a few parts removed for shipping, your new Specialized will be ready to roll in a matter of minutes.
Why are there no Specialized bikes available?
Some overseas factories did shut down for a time, and shipping is way up in general for tons of products, but with the bike shortage,
it's mostly a surge in demand that has overwhelmed factories
.
How long does it take to order a bike from Specialized?
For bikes, expect
6-8 business days
from the time the order is placed to final assembly. For equipment-only orders, 3-5 business days.
Is Specialized selling direct?
The consumer now has five options to buy:
Direct sales in an independent bricks and mortar stockist
, including owned properties of the brand. The consumer can choose a bike on the Specialized website, then using the dealer locator find nearby stock.
Do I need to register my Specialized bike?
We can provide you with better service if you register your bike. It is easier for us to provide you with important updates about your bike.
Registering your bike within 90 days of purchase unlocks our lifetime warranty
. See our Warranty page for more information.
Why did Specialized decide to start selling online now?
The reason for Specialized to do a step by step introduction of the integrated market place system per country a few years ago was
to make sure they got the dealer on board
. It gave them the opportunity to explain the system and let the dealer understand that there is a customer out there that wants to buy online.
Do Specialized bikes come assembled?
With our Ship to Home option, we'll help you choose the right bike and ship it right where you want it—
pre-built
and professionally test-ridden. With just a few parts removed for shipping, your new Specialized will be ready to roll in a matter of minutes.
Does Specialized ship internationally?
We only deliver orders to physical mailing addresses within the United States
, excluding PO boxes.
Is Trek and Specialized the same company?
Specialized and Trek are bike manufacturers from the United States
. The companies were founded in 1974 and 1975, respectively, and both are considered to be in the top ten bike companies in the world.
Where is specialized bike made?
In summary, Specialized bikes are designed and prototyped in
Morgan Hill, California
. They are then manufactured by Merida bikes in Taiwan. But a few lower-end Specialized bikes are made in China. Giant also helps make the Specialized bikes frames in their facilities.
Why are Shimano groupsets out of stock?
A smorgasbord of covid, Brexit, a massive fire at Shimano's factory, that Evergreen ship getting stuck in the Suez Canal, a worldwide raw material shortage and unprecedented demand combined to create a perfect storm that pretty much broke the bicycle supply chain in 2020 and 2021.
Is specialized going direct to consumer?
Specialized has now introduced a direct-to-consumer sales model to its repertoire, offering Ship to Home delivery for free, as well as a brand new paid-for Specialized Delivery service for bikes that cost over £2,500.
How do you check if a specialized bike is stolen?
Check the serial number
The serial number can be checked within databases like Bike Index or Bike Register, so if the bike has been registered as stolen you can then take steps to involve the police. If the serial number has been filed off or covered in any way, this is also a sure sign that the bike was stolen.
Can you return a specialized bike?
If you purchased a bike through our Pick Up In-Store or Home Delivery Program,
you have 15 days from receipt to return it in new/unused condition
. To initiate a return or exchange for a different size or color, if available, please contact our Customer Service Department at (877) 808-8154 or
[email protected]
How do I find out what year my Specialized bike is?
Once you've located your specific model and year in the online archive,
click on the “Geometry” tab located under the photo of your bicycle
. This will show you the geometry chart for your specific model and year in accordance with all of the sizes the bicycle came in.
Where do I find the serial number on a specialized bike?
You will need the serial number to register. For bikes, the serial number is located
on a sticker on the underside of your toptube and/or downtube as well as on the underside of your bike, underneath the bottom bracket
. Specialized serial numbers typically start with the prefix “WSBC,” “WUD,” “STT,” or “STE.”
