there's no fee for repairs and the replacement fee is $49
(applicability determined at the time of claim based on device type). To verify your eligibility, call us from a phone other than the one you're experiencing a problem with (toll-free from a landline phone) or visit a Verizon store.
Will Verizon replace my iPhone under warranty?
The replacement may be new or Certified Pre-Owned
. Also, your device comes with a one-year manufacturer's warranty which covers mechanical issues not caused by physical/liquid damage. There is no fee or deductible to replace the device under the warranty and the device will be replaced with a Certified-Pre Owned.
Can you trade in a phone with a cracked screen Verizon?
Can I trade in a device that is damaged or not working?
Verizon won't accept devices that are damaged or not working
, although you should always first check with a Verizon store sales associate for an evaluation. If you qualify, you can jump straight to the good stuff and continue shopping with a credit on your order.
Will Verizon upgrade a cracked iPhone?
The carrier notes that
users can trade in their “cracked, broken” or water damaged phones
— including ones that no longer turn on. The trade-in can be applied toward a new 5G device, like an iPhone 12, iPhone 12 Pro, or Samsung Galaxy S21.
Does Apple replace phones for free?
If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there's no charge
. This does not include accidental damage, which requires a fee. If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection. Each incident has a service fee.
How long does it take for Verizon to send a replacement phone?
If you place your order before 8 PM Monday – Friday or before 2 PM Saturday, it will be delivered in
2 days
. After 2 PM on Saturday, and before 8 PM on Monday, your orders will be delivered on Wednesday.
When Apple sends a replacement product is it new?
Replacement iPhones are usually refurbished devices as well. P – it means your iPhone is a personalized device, which means that the device has a personalized engraving. If it's a warranty replacement, the model number will be N instead of M. However,
since it's done through Apple, it will be “like new”
.
Are replacement phones new?
Replacement devices are ‘service units'.
They may be new (not in retail packaging), or they may be remanufactured
. There is no way for you or anyone at your local Apple Store to tell the difference. They do not use repaired failed quality control devices.
Can you upgrade iPhone if screen is cracked?
My current iPhone is damaged. Can I still upgrade to a new iPhone?
Yes
.
Can you upgrade iPhone with cracked back?
Apple stores and authorized service providers can replace your iPhone 12's cracked rear panel
. In other words, you can have the broken rear glass replaced without any problem. As a quick reminder, prior to April 2021, iPhone 12 devices with cracked rear glass previously required a whole-unit replacement.
Can I trade in an iPhone with a cracked back?
Can you trade in an iPhone with a cracked screen?
Yes, if the phone screen has physical LCD damage like chips, cracks, scratches, or dents you can sell for a good amount
.
Does Apple have 1 year warranty?
The Apple Limited Warranty covers your iPhone and Apple-branded accessories against manufacturing defects for one year from the date you bought your product
. The Apple Limited Warranty is in addition to rights provided by consumer law. Our warranty doesn't cover damage caused by accidents or unauthorized modifications.
Will Verizon trade in a water damaged phone?
For the first time ever, for new and existing customers:
trade in your cracked or water damaged phone
and get up to $1,000 off our best 5G phones with a port-in and select Unlimited plans – and that's #NoJoke.
How much does Apple care cost?
Standard AppleCare+:
one-time fee of $200 or $10 per month
. Including loss and theft protection: $270 or $13.50 per month.
Can I trade in my phone if it's cracked?
If your phone has physical damage, like a cracked screen or missing buttons,
you can't turn it in
.
Can you upgrade phone if damaged?
First of all,
you can upgrade at any time you would like
. IF, though, you want to use your phone as a trade in towards you upgrade your phone must be in good working condition. If your phone fell in salt water, this would most likelly disqualify your phone for a trade in credit towards an upgrade.
Can you still upgrade if your phone is cracked?
Answer: A:
Whatever your trade in is worth is what they will give you
. You'll get significantly less on a device that has a broken screen. I think they'll also need to inspect the old device and open it up to verify there's no other physical damage or anything to your current iPhone.
What reasons Will Apple replace iPhone?
- General Damages and Issues. Under warranty, Apple will cover debris under the screen, camera foam misalignment, and a single hairline crack with no evidence that a drop or hit made that crack. …
- Water Damage. …
- Cosmetic Damage.
What happens if Apple breaks your phone?
If damage results,
Apple will seek your authorization for any additional costs for completing service even if the product is covered by warranty or an AppleCare service plan
. If you decline authorization, Apple may return your product unrepaired in the damaged condition without any responsibility.
How do I know if my iPhone is repaired?
Head to Settings > General > About and look for the “Parts and Service History” section beneath the device's serial number
. If the section is missing, nothing has been replaced (not even the battery).
Does Verizon use FedEX or UPS?
Due to increase in phone orders
we use both FedEX and UPS
. The only exception would be if you are employed by either FedEX, UPS, or USPS, in which case your phone would ship via your employer. I trust this has answered your question. Correct Answer!
Does Verizon give refurbished phones?
Verizon sells many Certified Pre-Owned devices
that are guaranteed to work on the Verizon Network. All Verizon Certified Pre-Owned devices are 100% fully functional and backed by our Total Quality Inspection.
How do I activate a replacement Verizon phone?
- insert the battery.
- replace the battery cover.
- charge the phone.
- turn it on.
How long does it take for Apple to send a replacement iPhone?
All replies. Ordinarily, you can get a replacement at an Apple Store the same day you take yours in for evaluation. If you use the Apple Express service where they ship you a replacement and you ship your malfunctioning unit back, the turn around time in the USA is usually
no more than 3-5 days
.
What is the difference between refurbished and replacement iPhone?
Refurbished devices bought from Apple have a standard one year warranty and are eligible for extended warranty. A replacement unit is just that – a service unit used to replace a device
.
What does N mean in iPhone model number?
N –
Replacement device
, meaning the originally bought device was replaced by this model likely due to a service request. You can see, above, what the designation of the letter N means in the Model number. This does not mean that the iPhone is not new. It is new or refurbished, however it is a replacement unit.
