NOTE: Divvy memberships
cannot be shared
and are not transferable, per the user agreement that you consented to when signing up. If you lend your key out to a friend who incurs any extra time charges or loses a bike, you will be responsible for the charges as the account holder.
Can you leave Divvy bike anywhere?
Our hybrid ebike
allows you to dock at any Divvy station or use the cable to lock to any e-station
. You can also lock to a public bike rack within the service area for an extra $2.
What happens if you don’t return Divvy bike?
Customers who don’t return the bike within 24 hours
face a possible $1,200 lost bike fee
. Overtime fees are charged to the credit or debit cards of Divvy customers for trips lasting longer than 30 minutes. Both 24-hour pass customers and annual members are allowed an unlimited number of trips of 30 minutes or less.
Can you pay for Divvy with ventra?
According to a press release, the upgrades will give users of the Ventra app the ability to “more easily locate Divvy bike share stations, view bike and dock availability, and
seamlessly pay for Divvy bike rentals through the app using Ventra transit value
.”
Can you pay for Divvy bikes with cash?
The program also incorporates a cash payment system for those individuals who do not have debit, credit card, or prepaid card required for a standard Divvy membership
.
Do Divvy bikes have GPS?
Divvy doesn’t utilize GPS technology
to track the bikes down and release the last rider from the costs.
Can I cancel Divvy membership?
If you’d like to cancel your membership,
log into your account on our website. Go to the ‘Membership’ section and click ‘View details’. You’ll find a link to cancel your membership
.
How do you lock a Divvy?
- Select Transactions from the left menu.
- Click on the transaction you’d like to edit.
- In the Transaction Details window, click on the three dots in the top right. Click Lock custom fields.
- Click Lock custom fields.
Why did I get charged $50 from Divvy?
It’s possible that while riding, you went beyond the time that’s included in your pass type
. We have these time limits in order to keep the bikes in circulation and available for other riders.
Can you lock Divvy bikes?
Ebike parking is free at Divvy stations and e-stations. You may also lock to a public bike rack, signpost, light pole, or retired parking meter within the service area for $2 or for free depending on which zone you are parking inside the Divvy network.
What happens if someone steals your Divvy bike?
Please know that
bikes missing for longer than 24 hours can result in a $1,200 fee (plus tax) charged to the account holder that took out the bike
. If the bike remains missing, our team will reach out with next steps.
How fast do Divvy ebikes go?
Ever since Divvy bike-share’s pedal-assist electric bikes debuted in summer 2020, there’s been all kinds of confusion about how fast they go.
How do you unlock 2 bikes on Lyft?
- Click on “Scan to Unlock”, and scan the QR code located on the rear tire.
- For other options, please consider: Ebike – Enter the chainstay number (the numbers on the bar along the middle of the rear tire). …
- Once you see the green light – the bike is unlocked.
- Enjoy the ride!
Can I leave my Lyft bike anywhere?
On a single charge, you can ride up to 60 miles. When you’re done riding you can either charge them into the bike-share docks, or
you can leave them anywhere for an additional $2.00 fee
.
How do Divvy bikes charge?
For $15, our Day Pass gives you an unlimited number of 3-hour rides over a 24-hour period. If you keep a bike out for longer than 3 hours at a time, you’ll be charged
$0.15 for each additional 30 minutes on a classic bike and $0.20 on ebikes
.
Do Divvy bikes have lights?
Every Divvy bike has multiple reflectors and self-powered LED lights at the front and rear
. The bright lights make sure you’re visible when riding in dark conditions. And they always stay on because they’re powered by your pedaling.
Is Divvy a good idea?
Or
if you just like the idea of homeownership over renting, and want to get in on it without delay, Divvy could again be a good option
. Conversely, there are lots of zero down and low-down payment mortgage options available these days that don’t require much more than 2% down.
How do I return a Divvy bike?
Return your bike to any station, and wait for the green light on the dock to make sure it’s locked
.
What is Divvy for everyone?
The Divvy for Everyone (D4E) program
provides a one-time $5 Annual Membership to qualifying residents of Chicago and Evanston
. Membership includes unlimited 45-minute trips for one year.
What is a Divvy bike key?
Users who purchase an annual pass will receive a Divvy key by mail that can be used to check out a bike at any Divvy station
. Users who purchase a 24-hour pass will receive a key code. Enter the code at a Divvy kiosk in order to release a bike from the station.
Do people steal Divvy bikes?
In a separate story last September, we reported that
Divvy bikes were still being stolen in significant numbers
even after program managers said the critical piece of security hardware had been reinstalled on docking stations.
How do you get rid of Divvy bikes?
With a bike key
To unlock a bike with a key, insert your bike key into the slot on the dock next to an available bike. When the light on the dock turns green, the bike is unlocked.
Pull the bike out of the dock by the handlebars or lift the bike by the seat to release it
.
How do I contact Divvy?
- Help Center: help.getdivvy.com.
- Phone Support: (855) 229-3111.
- E-mail:
[email protected]
How do I delete my divvy account?
In the upper right of the DivvyHQ interface, click your name and then select Account Settings. At the very bottom of the Account Overview screen, click Close Account
. You’ll then be presented with a confirmation dialog. When ready, confirm the closure.
How do I delete a payment method on divvy?
Yes; please
log in to your Divvy portal, click on Payments; under Payment Methods, click on the “+” and choose the method in which you would like to make your rental payments
. Please note that ACH payment can take up to 7 days to clear, and any payments due before close must clear prior to the closing date.
