We will be sending you a prepaid shipping label and detailed instructions on how to
disassemble your Rock ‘n Play Sleeper and return the two hubs
. Keep the remainder of your product, a copy of the receipt (if you have it), and the shipping receipt until you receive your recall resolution.
Why was the Fisher-Price Rock and Play recalled?
According to the committee's report, the recall only came about after
the CPSC inadvertently disclosed data about infant fatalities in the Rock ‘n Play to Consumer Reports
, which was preparing to publish a damning story on the sleeper's rising death toll.
Can I sell Fisher-Price Rock n Play?
Consumer advocates and the CPSC urge people who still have the Rock ‘n Play in their home to stop using it immediately. Levine, the CPSC spokesperson, says
it is illegal to sell or resell recalled products
.
How do I get a refund from Fisher-Price recall?
Consumers should immediately stop using the recalled products and contact Fisher-Price for a refund. To obtain a refund, consumers should visit Fisher-Price online at www.service.mattel.com, and click on “Recall & Safety Alerts,” or call toll-free at 855-853-6224 from 9 a.m. to 6 p.m. ET Monday through Friday.
How do I return a pack and play recall?
You can
click through the recall form on the Mattel site or contact Fisher-Price at (866) 812-6518 from 9 a.m. to 6 p.m. Monday through Friday
. You can also report an incident to the U.S. Consumer Product Safety Commission with an online form.
Where can I return my rock n play?
If you own a Rock ‘n Play Sleeper, you should stop using the item immediately. You can disassemble the product and return it to Matel to receive a full refund. Here is how to do it:
Go to the Mattel and Fisher-Price Customer Service page
.
Can I still use my rock and play?
The recall followed reports of infant deaths while using the sleeper, and doctors and Consumer Reports encouraged the company to recall the Rock ‘n Play in early April. Despite the recall,
parents in Facebook groups are still supporting the product and say they'll continue to use it
.
Is it illegal to sell recalled items?
It is illegal to sell any recalled product
.
Search Recalls: SaferProducts.gov has a listing of CPSC recalls and consumer reports of harm related to consumer products.
Can I give away a recalled product?
It is illegal to sell any recalled product
.
Search Recalls: SaferProducts.gov has a listing of CPSC recalls and consumer reports of harm related to consumer products.
How do I contact Fisher-Price?
Consumers should take the toy away from young children immediately and contact Fisher-Price toll-free at
1-800-220-7137
anytime to order a free repair kit with replacement knobs.
Why was the Nap Nanny recalled?
Baby Matters Recalls Nap Nanny® Recliners Due to
Entrapment, Suffocation and Fall Hazards
; One Infant Death Reported | CPSC.gov.
What is wrong with the rock n play?
All models of the Rock ‘n Play were recalled in April 2019. Many of the children who died were younger than 3 months old, according to an analysis by Consumer Reports published just days before the recall. The cause of death for some of the babies was
asphyxia, or the inability to breathe, due to the child's position
.
Why was the rock and play discontinued?
Fisher-Price has recalled all 4.7 million of its Rock ‘n Play Sleepers. Fisher-Price on Friday recalled all 4.7 million of its Rock ‘n Play Sleepers, citing
more than 30 infant deaths
, and told parents to immediately stop using the products.
Does target accept recall rock n play?
**Disclaimer** As of 05/01/2019, Fisher-Price advised Target that the Rock n Play Portable Bassinet, Target item number 030-09-2289/Online Item Number 50942508, is
NOT part of the recall as originally communicated
. If you received a recall notification about this bassinet, please disregard.
How do I find out if my Fisher-Price was recalled?
Please
visit Fisher-Price online at www.service.mattel.com and click on “Recalls & Safety Alerts”
or call us at 866-812-6518.
Can you get a refund for rock and play?
To request a refund for the Rock ‘n Play, visit http://bit.ly/RockNPlayRecall or call the company at 866-812-6518.
Those who have owned the Rock ‘n Play for 6 months or less will receive a cash refund
while those who have owned them longer will receive a voucher for a new Fisher-Price product.
Is there a recall on Fisher-Price infant to Toddler Rocker?
Two Fisher-Price baby soothing rockers have been recalled
after one of the products led to four infant deaths in the last two years, officials say. The U.S. Consumer Product Safety Commission announced the recalls Friday for Fisher-Price's 4-in-1 Rock ‘n Glide Soothers and 2-in-1 Soothe ‘n Play Gliders.
What Fisher-Price swings are recalled?
Recall Details
This recall includes three models of the Fisher-Price cradle swings:
CHM84 Soothing Savanna Cradle ‘n Swing, CMR40 Sweet Surroundings Cradle ‘n Swing, and CMR43 Sweet Surroundings Butterfly Friends Cradle ‘n Swing
.
How long can a baby sleep in a rock n play?
Update 4/5/19: The Consumer Product Safety Commission and Fisher Price released a warning today to discontinue use of the Rock N Play when a child reaches
3 months of age
or shows signs of starting to roll over.
How long can babies sleep in bassinet?
According to the American Academy of Pediatrics,
your baby should have outgrown their bassinet by six months old
. How do I know if my baby is ready to sleep in their room? Sleeping alone is a huge milestone in an infant's life. It marks the beginning of a new chapter in their development.
