There should be no problem as long as you can unlock it and know her Apple ID and password
. If you don't have those they won't touch it. Yes, this is correct.
What should I do before sending Macbook for repair?
- Back up your iOS device. To protect your data, erase your iOS device.
- Remove your iOS device from your Apple ID device list.
- Remove the SIM card from your iOS device or iPadOS device if it uses one, and keep it in a safe place.
Does Apple give loaner computer?
Unfortunately
no, temporary laptops or loaning laptops to customers is not a service that Apple currently provides, or has ever provided
.
Should I wipe my Mac before repair?
Before you ship your Mac
Back up your data.
You'll need a backup if we need to erase or replace the hard disk (or SSD) in your Mac during repair
. Apple isn't responsible for lost data. If you need help transferring data, schedule an appointment at an Apple Authorized Service Provider or an Apple Store.
Can someone else pickup my Apple repair?
If you would like someone else to pick up your items,
select Someone else will pick up these items
. To pick up your items in an Apple Store, you will need to bring the order number and a valid government-issued photo ID.
Can someone else bring my iPhone in for repair?
Answer: A: Apple Store Genius honors the Warranty by checking the status of the device. They usually ask for the phone number of the person (you) who brings the iPhone in, they may ask for your friend's number too. So
you can take the iPhone to Apple Store for your friend.
Does Apple give you a replacement laptop?
Generally apple will replace a new laptop that is showing lots of problems, not one that is a year old
. My advice is for you to buy applecare on the laptop before the 1 year warranty runs out and so you'll get an additionl 2 years worth of warranty.
Does Apple give loaner?
The Loaner Phone is offered to you while your Customer Phone listed on the Genius Bar Work Authorization is serviced by Apple
. Apple will return the Customer Phone to you after service has been completed, the Loaner Device has been returned and all outstanding payments are settled.
What is loaner laptop?
If you are going to be without your computer for longer than the program's one-week loan period,
these computers can be used to bridge the time between your initial need and when you can find a longer-term solution (buying, renting, or borrowing another computer)
. Loaner Procedures.
Can you mail in Mac for repair?
Or, if you have a Mac notebook,
contact us and we'll send you a box you can use to ship it to an Apple Repair Center
. We'll return your repaired product to you as quickly as possible.
How does Apple Mail repair work?
Send your product to Apple
Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment
. This service is available for most Apple products.
How do I prepare for Apple service?
- Back up your iOS device.
- Have your Apple ID password ready. For some repairs, you'll need your Apple ID password to erase your device and turn off Find My iPhone. *
- If your iPhone needs battery service, have the battery percentage at 30% or less when you bring it in, if possible.
Does Apple repair steal data?
As part of the refurbishment process,
Apple erases and reformats all hard drives to help address any concerns about data security or identity theft
. You might send your computer for repair when the hard disk is still working—either the drive works intermittently or your hard drive isn't the issue requiring repair.
Do Apple employees snoop?
Wipe your sensitive data
This may be a bit excessive for the general population and
Apple Genius Bar staff aren't very likely to go snooping around your system
. But there's always the chance for abuse.
Does Apple Charge for diagnosis?
Answer: A:
Diagnostics at Apple Stores are generally free
. If they find something wrong with the battery they may charge for a replacement though since an iPhone 5s would be out of warranty by now.
Can you buy an Apple product for someone else?
We offer a variety of services that make the online Apple Store the ideal place for you to purchase items to give as gifts for family and friends
. If you received a gift purchased online and would like to return it, refer to Returns & Refunds for more information.
Who does Apple use to ship their products?
Either
UPS or FedEx
. If you're ordering a custom build or something with engraving (aka ships directly from China), it will come via UPS. If the product is in a warehouse in the US, it will ship via FedEx.
Does Apple use FedEx or UPS?
The company expects to reduce delivery times for those living far away from its warehouses.
Apple has partnered with FedEx and UPS to deliver the orders
, and most of them are expected to be delivered the same day the customer places the order.
Can you use someone else's Apple Care?
Transfer your AppleCare plan to a new owner
Sign in to My Support to get the AppleCare agreement number, the serial number of the device, and the proof of coverage for the AppleCare plan. Find the original sales receipt for the device. Get the new owner's name, address, email address, and phone number.
Can my friend use my AppleCare?
Can I use someone else's Apple Care to fix my phone? Answer: A: Answer: A:
Apple Care is tied to the specific device, not a person
.
How do I make an appointment at the Genius Bar for someone else?
- Go to support.apple.com.
- Select the product you need assistance with.
- Scroll down to “Tell us how we can help” and then click “Get support.”
- Choose the topic that best describes the issue you're having.
- Select the subtopic that best describes the issue you're having.
How long does a MacBook last?
The Average Life Expectancy of A MacBook, MacBook Air or MacBook Pro. A MacBook lasts
three to six years
on average which many users reported that their devices have lasted significantly longer. This is how long your MacBook Pro could last if you take care of it well, but there is no way to give you an exact answer.
How long does AppleCare last for?
Your plan coverage may continue beyond
24 or 36 months, on a monthly or annual basis, until canceled
. If you choose to continue coverage, your coverage will be subject to the then-current AppleCare+ Terms and Conditions.
Can you buy AppleCare after?
AppleCare coverage is offered when purchasing a Mac from Apple on its website and in stores, but
you can also add it after the fact
. Even if you didn't purchase your Mac from Apple, you can extend your warranty to three years and add physical damage protection within the first year of your original purchase.
Can I borrow an iPhone?
Apple Inc., (“Apple”) is pleased to extend the offer of a loaner iPhone to you while service is performed on your current iPhone
(“Customer Phone”).
Can you get a temporary iPhone?
Instead,
Apple typically offers you a loaner iPhone if your iPhone will take longer than usual to repair and the store decides to send it to an Apple repair center to be serviced
. And Apple's loaner system is standard—Apple gives all customers the same loaner phone, meaning you can't choose which iPhone you prefer.
Does Apple have loaner Macbooks?
Do they give you a loaner Mac while they repair your computer?
Nope.
