If I purchased my product from a retailer, can I get a warranty replacement?
If your product was purchased from an OtterBox authorized retailer, and that product is still within the applicable warranty, then your damaged product is eligible for a warranty replacement
.
Can I get my OtterBox replaced for free?
Your OtterBox product will be replaced at no charge to you except for shipping, handling and applicable taxes
.
Do OtterBox cases have a lifetime warranty?
Otter Products, LLC and its affiliated companies worldwide (“OtterBox”) warrants OtterBox products against defects in material or workmanship for a period of
one year from the original date of purchase of the product by a consumer
(the “Warranty Period”).
Do you have to send back your Otterbox?
Can You Send An Otterbox Back? If you made a purchase directly from Otter Products,
you can return the purchased item within 30 days for a refund
.
How long does Otterbox warranty take to ship?
Shipping times vary, but you should expect to receive your shipment
between 5-10 business days if the item is in stock
. If the item you purchased is not currently in stock, Otterbox will not ship the items until everything is stocked.
How do I get a refund from Otterbox?
For returns from www.otterbox.com please
visit www.otterbox.com/en-us/returns
. All returns that were NOT purchased on otterbox.com or directly from Otter Products EMEA on this website should be returned to the original place of purchase.
How do I file a claim with Otterbox?
- Call 1-855-688-7269.
- Tell the customer care rep that you want to claim a warranty.
- Provide them with the purchase and warranty details.
- Tell them about the issues you’re having with your product.
- Follow further instructions.
How do I contact my Otterbox?
(855) 688-7269
How much does it cost to make an Otterbox case?
Each pair only costs
us $11.63
, which includes labor cost, materials, and shipping back to the US. It used to cost us almost $47 each pair to manufacture in the US 6 years ago. (guess why we moved all manufacturing to China?)
Is LifeProof case lifetime warranty?
Do LifeProof Cases Have a Lifetime Warranty? Unfortunately,
there’s no lifetime warranty for LifeProof products
. This seems to be an advertising hook. LifeProof warrants products for a period of 12 months.
Will otterbox replace my case if it turns yellow?
Yes. Took mine about a month, but it turned yellow just like all the others.
Otter box did send a warranty replacement, but that one did the same.
How can I get a free OtterBox case?
- Head over to www.otterbox.com.
- Go to the “support” tab.
- Click on warranty.
- Follow their steps to pick out your case.
- Check out with your free phone case and only pay $6.99 for shipping.
What is OtterBox drop protection?
OtterBox Certified Drop+ Protection is
the seal of engineered confidence that demonstrates OtterBox case designs undergo a myriad of tests to provide lasting, trusted protection from drops, bumps, scratches and dings
.
Are OtterBox cases good?
BEST OVERALL: OtterBox Symmetry
Otterbox has been making protective cases for the iPhone since 2007, but
its Symmetry series strikes the right balance between safety and a slim size
. The case, which I’ve tested, feels great in the hand, and slides easily into your pocket.
How durable is Otterbox?
4 Eh’s out of 5
The Otterbox Defender is the toughest case out of the four
. We know the slipcover on the case will stretch out over time and people tend to pull the port covers off. But we’ve seen Otterbox Defenders last 2-3 years (an office mate has one their iPhone 5s still).
Are Otterbox cases BPA free?
Unlike brands like Otterbox that rely on conventional plastics to create their products,
our phone cases are made entirely from Flaxstic®, a compostable bioplastic free from harmful ingredients like BPA, phthalates, and lead
.
Who does Otterbox use for shipping?
By utilizing
UPS Mail Innovations
, OtterBox is able to offer shipping to military addresses. Please allow 14-22 business days for delivery.
Does ZAGG pay for return shipping?
If Purchaser is in the United States and ZAGG requires return of the original product, ZAGG shall pay the shipping costs to ship the original product back to ZAGG
. If Purchaser is not in the United States, Purchaser shall pay the shipping costs to ship the original product back to ZAGG.
Can I return otterbox to Best Buy?
You can exchange it but you will NEED a receipt
! Have your friend come in store and get it for you!
Is Otterbox screen protector worth it?
Even though it’s expensive the Otterbox Amplify Glass does a good job of mimicking the feel and look of the iPhone screen without any screen protectors. These phones are not cheap and
if you want to protect them from drops or scratches it’s best to use high-quality screen protectors
.
Does the Otterbox Commuter protect the screen?
For screen protection, the only two Otterbox cases that come with screen protectors are the Commuter and Defender.
The Commuter is sticky screen protector where the Defender is built into the case
.
What is otterbox email address?
If you would like to know whether we hold any of your personal information, you may request this information by emailing us at
[email protected]
.
