How Do I Contact ITunes About Unauthorized Charges?

by | Last updated on January 24, 2024

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  1. On your iPhone, open the Wallet app and tap Apple Card.
  2. Scroll down and tap the transaction that you want to report. …
  3. Tap the transaction again, then tap Report an Issue.
  4. Choose the type of issue that you want to report.

How do I dispute a charge on iTunes?

  1. Sign in to reportaproblem.apple.com.
  2. Tap or click “I’d like to,” then choose “Request a refund.”
  3. Choose the reason why you want a refund, then choose Next.
  4. Choose the app, subscription, or other item, then choose Submit.

How do I contact Apple about a charge?

  1. U.S. technical support: (800) APL–CARE (800–275–2273)
  2. See all worldwide support telephone numbers.
  3. Contact a mobile carrier.
  4. Make a reservation at an Apple Retail Store Genius Bar.
  5. Beats support: (800) 442–4000 (U.S.) or see all worldwide support telephone numbers.

Does iTunes refund unauthorized purchases?

Now Apple is offering app amnesty. Last week, as part of an agreement with regulators following the settling of a 2011 class-action lawsuit, Apple began emailing customers letting them know they

can request a refund for any unauthorized in-app purchases minors have made on their account

.

Can I dispute an Apple pay transaction?

To open a dispute for a transaction,

contact us

. Apple Pay person to person payments are just like any other private transaction between two people. If you sent money to the wrong person, try to cancel the payment or ask them to send the money back.

Why does iTunes keep charging my card?

Here are some reasons Apple might charge your card: App Store purchases: Downloaded on an iPhone, iPad, Apple TV, Apple Watch, or Mac.

iTunes media purchases

: These include music, movies, TV shows, or eBooks. Hardware purchases: Made on Apple.com or at an Apple Store.

How do I contact APPLE by email?


Apple has no published email address for Customer Service

. Apple handles most issue, technical and customer service, only via telephone or in-person at an Apple Store. As Miriam suggested, you can call Customer Relations if you have an issue that you can’t resolve in another way.

Can I call Apple support?

Apple’s main customer support phone number is

1-800-275-2273

in the US. You can also contact Apple Support using the Support website, the Support app, or by going to an Apple Store.

How do I get my money back from a subscription?

Select Order History.

Select

Request a refund

or Report a problem and choose the option that describes your situation. Complete the form and note that you’d like a refund. You’ll get a message that says “Thank you for sharing your concerns.” You’ll then get an email with your refund decision.

Why is APPLE taking money from my account?

Question: Q: Why did Apple take money out of my account? When billing information is added or updated in iTunes Store,

an authorisation request may be made to your card issuer

. This is not an actual charge, just a check to ensure that your payment card is active and able to be used when paying for your transactions.

Why is Apple charging me 7.99 a month?

It could be something else from the iTunes Store, or App Store. See your purchase history for the App Store or iTunes Store – Apple Support. All items that are charged to your Apple ID account, will be specified in the purchase history, including subscription fees.

Does Apple have an email service?

Apple’s email tools are

part of the iCloud suite

, which is built into the macOS operating system. Mac users can create and manage their account via System Preferences and view emails through the native Mail application.

How do I get a refund from Apple pay?

Get a refund to a payment card that you use with Apple Pay

If the merchant needs your card information, open the Wallet app on the device that you used to make the purchase.

Tap the card that you want to be refunded

. Double-click the side button. You might need to authenticate with Face ID, Touch ID, or your passcode.

Does Apple have a chat support?

To chat with the Apple customer support team,

go to getsupport.apple.com

. Then choose which Apple product or service you need help with and what issue you’re experiencing. Finally, select Chat and sign in with your Apple ID or enter your product’s serial number. … After you select Chat, a pop-up window will appear.

How do I get a refund from Chegg?

If you’re not satisfied in any way with the physical book you receive, or it turns out you don’t need it, just return the book to our third-party partner in the same condition

within 21 days

using our box and prepaid UPS shipping label. We’ll provide a full refund minus the original cost of shipping, if applicable.

How long does it take to get a refund from Apple subscription?

If you’ve been told that you will be refunded it can take

seven to ten days

or so for the refund to go back onto the card that was used for the purchase. If you’ve been told that you will be refunded it can take seven to ten days or so for the refund to go back onto the card that was used for the purchase.

How long does it take for Apple to refund a credit card?

The way your refund is processed depends on your original payment method: If you paid by credit or debit card, refunds will be sent to the card-issuing bank

within five business days

of receipt of the returned item or cancellation request.

What do I do if I get scammed on Apple pay?

  1. Find the transaction to the scammers in the Wallet & Apple Pay app.
  2. Tap the transaction entry to cancel it.
  3. Contact your bank’s technical support with the scam’s details.
  4. Request your bank cancel the payment.

How do I stop iTunes from taking money from my account?

  1. Go to ‘Settings’ and click ‘iTunes & App Store.
  2. Click on your Apple ID & select ‘View Apple ID’.
  3. Check your ‘subscriptions’.
  4. Delete the same to discontinue the subscription to stop auto renewal.

What is the 9.99 charge from iTunes?

Answer: A: How much iCloud storage do you have?

$9.99 per month buys 2TB of storage

. (To check your iCloud storage go to https://www.icloud.com, sign in, and click ‘Account Settings’ on the home page.)

Which email provider does Apple use?


iCloud Google & Microsoft

– the best choices for Apple users

All Apple devices have built-in iCloud, Google and Microsoft support. These providers provide excellent IMAP email and web interfaces as well.

Does Apple have free email?


iCloud Mail is free to anyone who signs up for an Apple ID

. It comes with ample storage, IMAP access, and an elegantly functional web interface. Our iCloud Mail review covers everything Apple’s email service has to offer.

What is the 800 number for Apple support?

Get support now by phone or chat, set up a repair, and more. Call Apple Support at

1-800-APLCARE

.

How do I ask Apple a question?

On

apple.com

, you can find Questions & Answers (Q&A) that let you share your knowledge and get help from other Apple customers on the products we offer.

Ahmed Ali
Author
Ahmed Ali
Ahmed Ali is a financial analyst with over 15 years of experience in the finance industry. He has worked for major banks and investment firms, and has a wealth of knowledge on investing, real estate, and tax planning. Ahmed is also an advocate for financial literacy and education.