Supportive communication skills means:
Listen to what is being said rather than
offer advice/guidance. Show interest by looking at the person, nodding agreement. … Encourage the person to speak freely, expressing their views and opinions.
What is a supportive communication style?
Supportive communication is
the support given
, both verbal and nonverbal, in times of stress, heartbreak, physical and emotional distress, and other life stages that cause distress. The intention of this support is to assist those seen as being in need of such support.
What is an example of a supportive communication response quizlet?
“You interrupted me three times during the meeting.”
“You're always trying to get attention.” “Relating to what you just said, I'd like to raise another point.” “I want to say something (regardless of what you just said).”
What are the main features of supportive communication?
- Problem oriented, not person oriented. …
- Congruent, not incongruent. …
- Descriptive, not evaluative. …
- Validating, not invalidating. …
- Specific, not global. …
- Conjunctive, not disjunctive. …
- Owned, not disowned. …
- Listening, not one-way message delivery.
What are 5 examples of effective communication?
- Active listening. Active listening means paying close attention to the person who is speaking to you. …
- Adapting your communication style to your audience. …
- Friendliness. …
- Confidence. …
- Giving and receiving feedback. …
- Volume and clarity. …
- Empathy. …
- Respect.
What should a supportive response include?
- Advising. To help by offering a solution.
- Judging. Evaluates the sender's thoughts or behaviors in some way.
- Analyzing. The listener tries to help by offering an interpretation of a speaker's message.
- Questioning. Think about their problems and understand them more clearly.
- Comforting. …
- Prompting. …
- Reflecting.
Which scenario is an example of defensive communication?
Jealousy, anxiety, and uncertainty
can also elicit defensive communication behavior, and lack of supportive communication, lack of communicative warmth, lack of communicative sharing, and lack of attentiveness are all triggers of defensive communication.
What are the supportive skills?
- Listen to what is being said rather than offer advice/guidance.
- Show interest by looking at the person, nodding agreement.
- Allow the person time and space to talk.
- Check your understanding by summarising and feeding back, or ask for clarification/more information.
How do you encourage open and supportive communication?
- Acknowledge that your employees' views are important. …
- Ask your employees for input. …
- Listen to your employees reflectively. …
- Engage your employees on a personal level. …
- Be respectful to your employees. …
- Acknowledge your employees' input.
What is supportive conversation?
SUPPORTIVE CONVERSATIONS. Supportive conversations following
an unusually challenging event
may take many forms. The conversation may be informal, as between co-workers or between friends. The conversation may also take a more structured direction as occurs in the context of a peer support or crisis support environment …
What makes effective communication?
Definition: Effective communication is a
process of exchanging ideas, thoughts, knowledge and information such that the purpose or intention is fulfilled in the best possible manner
. In simple words, it is nothing but the presentation of views by the sender in a way best understood by the receiver.
What is the first step of effective communication?
Step 1:
Observation
The first component of effective communication is to observe what we hear or see without blaming, judging or evaluating. The reason objective observation is so vital is because when we add in our opinions our words can be heard as criticism.
What is a reflective communication style?
Reflective communicators tend
to express their opinions in a formal and deliberate manner
. They prefer orderliness, and often show other traits of compulsivity, such as preferring elaborate detail and organization. … They tend to express strong opinions, use firm gestures, and speak in determined voice tones.
How do you show effective communication?
- Listening. One of the most important aspects of effective communication is being a good listener. …
- Non-Verbal Communication. …
- Be Clear and Be Concise. …
- Be Personable. …
- Be Confident. …
- Empathy. …
- Always Have An Open Mind. …
- Convey Respect.
How do I say I have good communication skills?
- Excellent written and verbal communication skills.
- Confident, articulate, and professional speaking abilities (and experience)
- Empathic listener and persuasive speaker.
- Writing creative or factual.
- Speaking in public, to groups, or via electronic media.
- Excellent presentation and negotiation skills.
What are the 7 C's of effective communication?
The seven C's of communication are a list of principles for written and spoken communications to ensure that they are effective. The seven C's are:
clarity, correctness, conciseness, courtesy, concreteness, consideration and completeness
.
