SolarisJapan's Quality Builds Customer Confidence
since I have been purchasing products from them, the quality and state of all figures have given me a high confidence that even when purchasing pre-owned figures they are in near perfect state. I highly recommend
SolarisJapan
.
Does Solaris Japan sell bootlegs?
All of the items listed on our website are 100% genuine and authentic.
We do not tolerate bootlegs of any kind
.
Can you trust Solaris Japan?
SolarisJapan's Quality Builds Customer Confidence
since I have been purchasing products from them, the quality and state of all figures have given me a high confidence that even when purchasing pre-owned figures they are in near perfect state. I highly recommend
SolarisJapan
.
Is Solaris Japan Pre-owned good?
In general Japanese take very good care of their items and the items are in very good condition.
Pre-owned items will also be complete unless otherwise stated
.
How long does shipping from Solaris Japan take?
All orders placed with us are usually processed
within 72 hours (3 business days)
. The processing time is independent from the shipping method. If for some reason we are not able to prepare your order for shipping within 72 hours, we will contact you via email.
What currency is Solaris Japan?
We accept a wide range of payment methods: All orders will be charged in
Japanese Yen
. Please note that prices do not include possible fees charged by your bank or payment service provider.
Where is Solaris Japan based?
Founded in 2008 in
Tokyo
, Solaris Japan has been a leading international anime store online and retailer for Japanese anime figures, Figma and Nendoroid.
Does Solaris Japan use DHL?
We can ship with DHL
, but they are considerably more expensive than JP Post. If you're interested in DHL, please include an order note for a DHL quote and we can let you know the cost once we have your order packed!
Does Solaris Japan charge for preorders?
Unfortunately, our payment gateway currently does not allow for delayed payments, so
you will be charged when placing your order
. However, you can cancel your order up to 1 week before the item will be released. (Restocking fee will apply.)
Does Solaris Japan ship to Canada?
We can still ship to Canada with FedEx
, but this shipping method will be significantly more expensive and is subject to high taxes. FedEx does charge based on box size, so shipping quotes can't be offered immediately but please contact our support team if you are interested in one.
How long does it take for Solaris to deliver?
How fast are items shipped? After purchase please allow us
3-5 business days
for item to be shipped. Our average time is 2 days but due to unforeseen delays please allow more time.
What does Saver Seamail mean?
Because
Saver shipping is sea mail
, tracking cannot be updated while the package is still transiting via boat. Your tracking information will update when your package has reached its destination country. Please note that there might be a considerable amount of time before your tracking number updates again.
Why are Japanese figures so expensive?
The more units of an anime figure that a merchandise company makes,
the cheaper the costs for them
because they can buy the materials that are unique to one particular figure in bulk. … The anime's production company does smaller batches, so they know that they aren't going to waste money on unsold products.
