What Are The Different Types Of Customers?

by | Last updated on January 24, 2024

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  • New customers.
  • Impulse customers.
  • Angry customers.
  • Insistent customers.
  • Loyal customers.

What are the 7 types of consumers?

  • Need-based customers :
  • Loyal customers :
  • Discount customers :
  • Impulsive customers :
  • Potential customers :
  • New customers :
  • Wandering customers :

What are the 6 different types of customers?

  • The Cheapskates. Some people are thrifty by choice, while others shop for bargains by necessity. …
  • The Quality Hunters. …
  • The Brand Loyalists. …
  • The Jaded Shoppers. …
  • The Wishy-Washy Crowds. …
  • The Shy Guys.

What are the 3 types of customers?

  • Cheap customers. The first one is the cheap customers. These type of customers buy based on price. …
  • Educated customers. These customers buy based on value. These people are educated about the things they buy. …
  • Driven customers. These people buy based on emotions.

What are the 4 types of customers?

  • Price buyers. These customers want to buy products and services only at the lowest possible price. …
  • Relationship buyers. …
  • Value buyers. …
  • Poker player buyers.

What are the 10 types of customers?

  • Disinterested. They don’t want what you are providing. …
  • Detached. You won these customers, but they lack loyalty. …
  • Delighted. …
  • Devoted. …
  • Disappointed. …
  • Disaffected. …
  • Dormant. …
  • Draining.

What are the 5 types of customers?

  • New customers.
  • Impulse customers.
  • Angry customers.
  • Insistent customers.
  • Loyal customers.

What are the major types of consumers?

  • Loyal Customers. Loyal customers make up the bedrock of any business. …
  • Impulse Shoppers. Impulse shoppers are those simply browsing products and services with no specific purchasing goal in place. …
  • Bargain Hunters. …
  • Wandering Consumers. …
  • Need-Based Customers.

How do you identify customers?

  1. Age.
  2. Gender.
  3. Marital status.
  4. Race/ethnicity.
  5. Income.
  6. Occupation.
  7. Location.
  8. Life stage.

What type of customers do you serve?

  • Lookers. Some visitors are “just looking.” They’re not after anything in particular. …
  • Bargain Hunters. Some shoppers have heard you’re having a sale. …
  • Buyers. Some people are there on a mission. …
  • Researchers. Some are researching. …
  • New Customers. …
  • Dissatisfied Customers. …
  • Loyal Customers.

What are the different types of difficult customer?

  • The Demanding/ Bully/ Aggressive Customer. …
  • The Complainer. …
  • The Confused/ Indecisive Customer. …
  • The Impatient Customer. …
  • The Know-it-all Customer.

What are the 4 main customer needs?

There are four main customer needs that an entrepreneur or small business must consider. These are

price, quality, choice and convenience

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How do you connect with customers?

  1. Don’t use a one-size-fits-all approach. …
  2. Respond to concerns. …
  3. Go above and beyond. …
  4. Follow up. …
  5. Keep it personal, not transactional. …
  6. Focus on face-to-face interactions.

What types of customers would you not want?

  • Finger Pointers. …
  • Dreamers. …
  • The Impatient Ones. …
  • Non-committers. …
  • Name Droppers. …
  • Paranoids. …
  • Perfectionists. …
  • Poor Communicators.

How do you handle angry customers?

  1. Stay calm.
  2. Shift your mindset.
  3. Acknowledge their distress.
  4. Introduce yourself.
  5. Learn about the person you are talking to.
  6. Listen.
  7. Repeat their concerns back to the customer.
  8. Sympathize, empathize and apologize.

How do you handle different types of customers?

  1. Remain calm and professional. It is critical that you remain in control. …
  2. Let them vent their emotions. …
  3. Find the right moment to get your voice in. …
  4. Sit them down. …
  5. Be friendly. …
  6. Keep eye contact. …
  7. Do not argue. …
  8. Listen.
Ahmed Ali
Author
Ahmed Ali
Ahmed Ali is a financial analyst with over 15 years of experience in the finance industry. He has worked for major banks and investment firms, and has a wealth of knowledge on investing, real estate, and tax planning. Ahmed is also an advocate for financial literacy and education.