Configuration Items vary widely, but include anything related to your account that you want to track. Examples of Configuration Items include
software and applications, locations and offices, employees and customers, documentation, hardware and companies, and even your incidents, changes and customers
.
What are the configuration item categories?
- Hardware/Devices.
- Software/Applications.
- Communications/Networks.
- System.
- Location.
- Facility.
- Database.
- Service.
What is an example of a configuration?
The definition of configuration is the way parts are arranged to work together. … When
you try to set up your computer hardware and software to work the way you want such as adding a wireless mouse and keyboard
, this is an example of configuration.
What is configuration items in ITIL?
ITIL
®
4 defines a CI as any component that needs to be managed in order to deliver an IT service. … CMMI SVC calls a CI an
aggregation of work products
that is designated for configuration management and treated as a single entity in the configuration management process.
What is considered a configuration item?
A configuration item (CI) is
any service component, infrastructure element, or other item that needs to be managed in order to ensure the successful delivery of services
. Each CI has several characteristics: A classification, or type, which indicates what kind of item it is.
How do you identify a Configuration Item?
Configuration items can include hardware, equipment, and tangible assets as well as software and documentation. Documentation can include requirements specifications and interface documents. Other documents that serve to identify the configuration of the product or service, such as test results, may also be included.
Which are the two methods of fundamental configuration?
- Client push installation.
- Software update-based installation.
- Group policy.
- Manual installation on a computer.
- Including the client as part of an OS image that you deploy.
What is a CI type?
A CI type is
a category used to classify Configuration Items (CIs)
. The CI type identifies the required attributes and relationships that comprise a configuration record. Common CI Types include: hardware, software, documents, and users.
What is a Configuration Item record?
A Configuration Item Record records
information on a singleconfiguration item (sub product) of a project
. It records such information as the history, status, version and variant of each configuration item, and any details of important relationships between them.
What is the difference between Asset and Configuration Item?
An “Asset” is something that has intrinsic value to a person or an enterprise. A “Configuration Item” is an entity or thing that you with to track that is required for the delivery of a service. An Asset is often a Configuration Item but Configuration Items are
not
necessarily Assets.
WHAT IS IT configuration?
In the simplest terms of computers and technology, the definition of configuration
pertains to the arrangement of the hardware and software of IT system
. Management of the components, settings and more ensures all IT systems can function smoothly and gives you greater control over the devices on your network.
What is use configuration?
A configuration file, often shortened to config file, defines
the parameters, options, settings and preferences applied to operating systems (OSes), infrastructure devices and applications in an IT context
. Software and hardware devices can be profoundly complex, supporting myriad options and parameters.
What is mobile configuration?
The Android Device Configuration Service
periodically sends data from Android devices to Google
. This data helps Google ensure that your device remains up-to-date and is working as well as possible.
What are the 7 R’s of Change management?
- Who raised the change? …
- What is the reason for the change? …
- What return is expected from the change? …
- Risks involved in the change? …
- Resources required to deliver the change? …
- Who is responsible for the create, test and implement the change? …
- Relationship between suggested change and other changes?
What is DML in ITIL?
ITIL defines a
Definitive Media Library
(DML) as the place to store “official” versions of all media, including software, documentation and licenses. … For physical copies of boxed or purchased software, gather those together for storage in a locked physical location (cabinet, etc.)
What is ITSM system?
IT service management —
often referred to as ITSM — is simply how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and support IT services. … A typical ITSM scenario could involve asking for new hardware like a laptop.
