What Are The Question And Answer In Call Center Interview? - Fixanswer

Sample answers for various positions (from call center to management) You should hire me, because

I posses a rare ability to uncover and develop the strengths of other people

. Management is my passion, and I just love to help the others to achieve their goals, to enjoy their job, and to mutually help the company grow.

What questions do they ask in a call Centre interview?

do you have any experience in a call centre?
why do you want to work for us as a customer service advisor?
do you enjoy communicating with people?
how would you deal with an irate customer on the phone?
how would you tell a customer something that they will not like?

What is your idea of a call center best answer?

My idea of a call center is that it is

a place where people take calls from customers and deliver superb customer service experience

. I know that the people who work for call centers are extremely flexible people who adapt to different cultures, different people, and different schedules all at the same time.

What are the 10 most common interview questions and answers call center?

Tell me about yourself. …
Why did you leave your last job? …
Why do you want to work for our company? …
What are your strengths and weaknesses? …
What questions do you have for us? …
What’s your idea of a call center? …
Why do you want to work in a call center?

What are your weaknesses?

Leaving projects unfinished.
Providing too much detail in reports.
Shifting from one project to another (multitasking)
Taking credit for group projects.
Taking on too many projects at once.
Taking on too much responsibility.
Being too detail-oriented.

How do u handle stress and pressure?

The

pressure to be positive all the time is well, stressful

. Just say your overwhelmed and you’ll get through frustrating times rather than attempting to sound all sunshine and rainbows. Just tell yourself and others that you are learning new ways of coping when times are tough and that safe stress is the way to go.

What are your strengths?

In general, your

strengths should be skills that can be supported through experience

. For example, if you list communication as a strength, you may want to recall a situation in which you used communication to reach a goal or resolve a problem.

What is your salary expectation sample answer?

Example: “I am seeking a position that pays between

$75,000 and $80,000 annually

.” Include negotiation options: In addition to your salary, there may be other benefits, perks or forms of compensation you consider just as valuable. Including these as possible opportunities for negotiation is an option, too.

Why do you want this job?

“In my career, I am sure of one thing and that is I want to build a

decent

career in my current domain. My present job has shown me the path to move and attain what has been my long-term career objective. I have acquired necessary skills to some extent as well as have got accustomed to the corporate way of working.

Can you tell me about yourself sample answer?

I’ve worked hard in my education and now I’m ready to apply my knowledge into practice. While I don’t have any real-life work experience, I’ve had a lot of exposure to the business environment. A lot of my courses involved working with real companies to solve real problems.

What is your expected salary?

Choose a salary range.

Rather than offering a set number of the salary you expect, provide the employer with a range in which you’d like your salary to fall. Try to keep your range tight rather than very wide. For example, if you want to make $75,000 a year, a good range to offer would be $73,000 to $80,000.

What is your weakness best answer?

The Best What Are Your Greatest Weaknesses Answers. My greatest weakness is

that I am a shy and nervous person by nature

. The result is that I have a difficult time speaking up in groups. Even if I have good ideas, I have trouble asserting them.

What is your call center?

A call center is

a centralized department to which phone calls from current and potential customers are directed

. Call centers can handle inbound and/or outbound calls, and be located either within a company or outsourced to another company that specializes in handling calls.

How do you handle stress?

Staying positive.
Using stress as a motivator.
Accepting what you can’t control.
Practicing relaxation methods, like yoga or meditation.
Choosing healthy habits.
Learning how to manage time better.
Making time for your personal life.

What is your salary expectation sample answer for freshers?

I want to extend the reach of my knowledge and also my polish skills.

Yours

is a great brand and I am certain that you pay your freshers well. You can offer me a package that would suit a beginner like me.