In Comcast's Q1 earnings report released Thursday morning, the company reported a 491,000 video customer loss. That number includes 404,000 residential customers and 87,000 business customers. The company added 461,000 broadband customers for the quarter.
Is Comcast still losing customers?
In Comcast's Q1 earnings report released Thursday morning, the company reported a 491,000 video customer loss. That number includes 404,000 residential customers and 87,000 business customers. The company added 461,000 broadband customers for the quarter.
Is Comcast really that bad?
Comcast earned Consumerist's “Worst Company in America” title twice, first in 2010 and again this year, 2014. It
ranks at the very bottom of the American Consumer Satisfaction Index
, underperforming even the rest of the cable industry, where “high prices, poor reliability, and declining customer service” are endemic.
Is Comcast the most hated company?
Jokes aside,
Comcast has moved far from ‘most-hated
‘ status — and a recent survey confirms it. When critics take aim at Comcast, they often refer to it as one of America's “most hated companies,” a title it earned when it topped 24/7 Wall Street's list of loathed enterprises two years ago.
Why is Comcast so bad right now?
Comcast is terrible because of
its lousy customer service
, predatory pricing, monopoly business practices, aggressive customer retention policy, unethical political hiring, and profit-driven corporate culture. … As a result, many new customers don't realize that they are getting the same lousy service from Comcast.
Is Xfinity chat a real person?
The Xfinity Assistant is an
always-on virtual assistant
that lets you get personalized, guided help. … But, if for some reason your issue isn't resolved, the Xfinity Assistant connects you with an agent who can chat with you online to help.
Is Comcast and Xfinity the same thing?
Comcast, the biggest cable provider in the United States, is changing its name. According to the company's blog,
Xfinity will now replace Comcast as the
company's new product name in an attempt to show customers that it's not the “same old company,” but rather an innovator.
What are the most hated companies?
- Monsanto. …
- Uber (UBER) …
- The Trump Organization. …
- Vice Media. …
- University of Phoenix. …
- Fox Corp. …
- Wells Fargo (WFC) …
- The Weinstein Company. The Weinstein Company is on the track to dissolution if it continues on the path of public rejection and apathy, and tops the list of the 10 most hated companies in America in 2020.
Who's the most hated company in America?
In April 2012, Consumerist awarded
EA
with the title of “Worst Company in America” along with a ceremonial Golden Poo trophy.
What's the worst internet provider?
According to that survey,
Comcast
is the most hated ISP in 10 states, Cox in eight states, CenturyLink and Charter/Spectrum in seven of them, Frontier in five of them and SuddenLink in four of them, plus Washington, D.C. Their methodology included searches of one-star reviews on such forums as Consumer Affairs and Yelp …
Why is Xfinity Wifi so bad?
Xfinity is a cable internet network, which means it
can slow down when too many users get online at the same time
. This is because the network can't support the amount of data people are using all at once, so things get backed up like a traffic jam.
How did Comcast get so big?
Its initial growth was fueled by strategic investments in rival cable systems, including Group W Cable in 1986 and Storer Communications in 1988. … In 2002 Comcast
purchased AT&T Broadband
, at the time the largest cable television operator in the United States, for $44.5 billion.
Why does Comcast internet keep disconnecting?
If your Xfinity wifi keeps disconnecting, it can be
due to loose cable
, Being too far from the modem, obstacles causing interference or slow internet connection.
How do I get a live person at Comcast?
Please call us at
1-800-XFINITY
to talk to one of our customer service representatives for further information.
How do I reach a live person at Comcast?
Please call us at
1-800-XFINITY
to talk to one of our customer service representatives for further information.
How do you talk to a real person?
- Dial O, or try multiple zeros.
- You can add the # key or the * key before and after a 0.
- Dial multiples of other numbers 1111, 2222, 3333, 4444, etc.
- Being silent sometimes works (believe it or not some people still have rotary phones)
- Speak non-sensible phrases to confuse computer.
