- Force quit and then reopen the Fitbit app.
- Go to Settings. …
- Turn your phone or tablet off and back on.
- Uninstall and reinstall the Fitbit app.
- If your Fitbit scale won’t sync after you reinstall the app, log in to your Fitbit account on a different phone or tablet and try to sync.
Why is my Fitbit not connecting to my phone?
If your Fitbit device didn’t sync,
restart your phone again
. Open the Fitbit app. If your Fitbit device didn’t sync, restart it. If your Fitbit device won’t sync after the restart, log in to your Fitbit account on a different phone, tablet, or computer and try to sync.
How do I get my Fitbit working again?
- Press and hold the back and bottom buttons until you see the Fitbit logo on the screen.
- Let go of the buttons.
- If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device?
How do I reconnect my Fitbit to Bluetooth?
- Force quit the Fitbit app.
- Go to Settings > Bluetooth and turn Bluetooth off and back on.
- Open the Fitbit app.
- If your Fitbit device didn’t sync, restart your iPhone or iPad.
- Open the Fitbit app.
- If your Fitbit device didn’t sync, restart it one more time.
In the Fitbit app,
tap the Today tab > your profile picture > your device image
. Tap the arrows next to Sync Now. From the Fitbit app dashboard, tap the Account icon > your device image. Tap the sync icon.
Why has my Fitbit stopped working?
You may need to
force quit the Fitbit app
. From your mobile device, head to Settings>Apps>See all apps>Fitbit>Force Stop. Try turning Bluetooth off and on again. From your mobile device, head to Settings>Bluetooth, then turn the Bluetooth toggle off then on.
How do I reset a dead Fitbit?
How do I restart my Fitbit app?
- Go to the Settings app (gear icon.)
- Choose About.
- Select Factory Reset or Clear User Data.
- Confirm with Yes.
What happens if I reboot my Fitbit?
A restart (also called a soft reset)
turns your device on and off without deleting any data
. So, you can rest assured that all your stats will still be saved once you turn on your tracker. Consider soft resetting Fitbit if you’re facing any of the following issues: Your device won’t sync.
Why is my Bluetooth not connecting?
Sometimes, to fix Android Bluetooth not working,
you might just need restarting it
; especially if it’s been left switched on for a while. Therefore, all you need to do is just simply off/on the Bluetooth connection. You’ll see the Bluetooth icon, tap on it to switch it off. Now tap on it again to turn it on.
Why is my Fitbit not syncing automatically?
Make sure that your Fitbit app is up-to-date
(iOS, Android) Log out of your Fitbit app. Force quit the app. Restart your tracker.
How many years does a Fitbit last?
The Fitbit Alta has a life expectancy of
1–2 years
. If this is the case, don’t lie to consumers, and put that on the box. This is basically planned obsolescence.
Why is my Fitbit versa screen black?
If your Versa has a black screen,
try restarting it
. In case, it wasn’t fully charged before you experienced this, try fully charging it. If after trying the troubleshooting mentioned, you’re still experiencing difficulties, contact our Support team, they’ll be happy to assist you.
How do I revive a dead versa Fitbit?
Press and hold the three buttons on your Fitbit for up to 20 seconds. Once the logo is shown on the screen and then disappear, release the bottom button and hold the other two until you hear a strong vibration. This indicates the reset has started, so you have to release the other two buttons.
How can I find my dead Fitbit?
If your battery is dead,
there is no way to find it
. Since the app didn’t help you, not much can be done. When did it last sync? Maybe check in your car and around places at home you haven’t looked at.
