If your order never shows up and the seller can't provide proof of shipment or delivery,
you'll get a full refund
. It's that simple. Open a dispute in the Resolution Center to get the process started.
Do you have to ship the item before you get paid on PayPal?
We encourage all sellers to ship an item as soon as they receive a payment
. … If the seller prints a shipping label using PayPal, you can see the tracking number and shipping status on the Transaction Details page. If you don't receive your item, we recommend that you contact the seller.
Can you not ship items before they receive payment on PayPal?
We encourage sellers to ship an item as soon as they receive a payment
. If the seller prints a shipping label using PayPal, you can see the tracking number and shipping status when you click that transaction. …
Why does PayPal say wait don't ship yet?
If the payment status now indicates ‘Ok to ship – Payment Status Completed', you may proceed to ship your item. However,
if the transaction is believed to be a fraudulent or an unauthorised payment
, the payment status will show ‘Stop – Don't Ship Payment Status Cancelled'.
What happens if seller never ships item?
If there's a delay shipping your order, the seller has to tell you and give you the choice of either agreeing to the delay or canceling your order for a full refund. If the seller doesn't ship your order,
it has to give you a full refund
— not just a gift card or store credit.
How can I get my money back from PayPal if the seller doesn't ship?
If your order never shows up and the seller can't provide proof of shipment or delivery, you
‘ll get a full refund
. It's that simple. Open a dispute in the Resolution Center to get the process started.
Why does a PayPal payment says pending?
If you sent a payment or made a purchase that is pending or unclaimed, that means
the recipient hasn't accepted it yet
. If the payment is completed, you won't be able to cancel it. … These payments will have a status of “Unclaimed” and will show in the “Pending” section of your PayPal account.
How long does PayPal take to review payment?
The standard review time is
24 – 72 hours
. If you are waiting longer, please consider contacting us via phone. In this way we will be able to review your account and help you resolve the matter.
What is PayPal payment Review?
What is PayPal Payment Review? PayPal Payment Review is
a free fraud-detection feature that notifies merchants using PayPal Checkout of potentially high-risk payments
, offering increased protection against processing and shipping fraudulent orders. … PayPal will also alert you to the status of this transaction via email.
What happens if eBay seller never ships item?
If you didn't get your item, you'
re covered under eBay Money Back Guarantee
. We'll make sure you either receive the item you ordered, or get your money back. … If your item hasn't arrived, you're protected by the eBay Money Back Guarantee and can ask the seller for a refund.
What do I do if I receive a package that I didn't order?
If you receive a package that you didn't order,
check with friends and family or contact Customer Service
to confirm it's not a gift to you. You can report the package to Customer Service, and they may ask you for a photo of the shipping label on the package.
What do I do if my order never arrived?
Contact the seller to ask them to redeliver the item
. This should be done if the item was never delivered or did not arrive within the expected time. Ask the seller for a refund and cancel the order. Report the seller to Trading Standards.
Will PayPal refund me if I get scammed?
If you paid for something via PayPal, but the item never arrived, or you suspect fraud, you can cancel the payment on your own. … In case
the payment is pending for more than 30 days, the amount will be automatically refunded to your account
.
Do sellers ever win PayPal disputes?
PayPal will investigate and if there is proof that the items were received or the buyer made the purchase, then
the seller will be on the winning side when the claims come knocking
.
Will PayPal refund me if item not described?
Significantly Not as Described
– You received an item, but it was significantly different from the seller's original description. (You might have to pay return shipping costs, but may be eligible for Free Return Postage. Please check your eligibility and activate the service before filing the dispute.)
How do I accept pending payments on PayPal?
If your PayPal account is set up where you have to manually claim each payment, once notified of payment you'll need to head to PayPal to accept the payment:
Log into PayPal
.
Go to Summary
.
Under ‘Pending'
, next to the message showing the recipient ‘hasn't accepted yet', click Approve.
