A factory reset is performed on the device
, permanently erasing all apps, settings, etc. If the device is offline, the reset is performed when it goes online.
Can Verizon reset your iPhone?
If you're using Verizon's services,
you can wipe your iPhone remotely
so that it's protected from prying eyes.
Should I wipe my phone before returning it Verizon?
Yes always if you want to protect your information
. Absolutely, and to truly clear it you need to enable encryption first then do a factory reset, that guarantees that all personal data is not only cleared but not retrievable through recovery type software as well.
Will Verizon trade in a phone with a cracked screen?
Can I trade in a device that is damaged or not working?
Verizon won't accept devices that are damaged or not working
, although you should always first check with a Verizon store sales associate for an evaluation. If you qualify, you can jump straight to the good stuff and continue shopping with a credit on your order.
Can I wipe my phone remotely?
You can use Android Device Manager to remotely lock your device, erase everything on it, or change the lock screen passcode
. Touch the box next to “Allow remote lock and factory reset.” When the “Activate device administrator” screen appears, read the text and touch Activate to turn on the device administrator.
Can Verizon lock my stolen iPhone?
Subscribing to Total Mobile Protection means no worries—
you're protected if your device is lost, stolen, damaged (even from water) or has a mechanical or electrical defect after the manufacturer's warranty expires
. It offers a replacement device as soon as the next day.
What is the difference between reset all settings and erase all content?
Reset all Settings removes things like your Wifi password and settings you've set on your iPad for Apps, mail, etc. Erase All Content and Settings restores a device to it's out of the box state when it was first turned on. You should use Erase All Content and Settings to get it ready for the next owner.
Can Verizon fix frozen iPhone?
A device restore may help with a blank or frozen screen
, apps crashing or freezing, keypad / touchscreen problems, can't hear, device making noises and device won't sync. Perform a restore only if absolutely necessary as it removes all data from including: Email accounts.
Will reset all settings erase my iPhone?
Reset All Settings:
All settings—including network settings, the keyboard dictionary, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults
. No data or media are deleted.
Should I wipe my phone before trading it in?
Before you trade in your old phone,
it's important to properly wipe the data clean
. A factory reset will work, so long as you encrypt the phone first. For Android users, if you existing phone runs Android 6.0 (Marshmallow) or newer, your data will already be encrypted by default. So, you're good.
How do I wipe my phone before Verizon?
- Transfer your content.
- Turn off Find My Device (Android) or Find My App (iOS).
- Restore your device to factory default settings (Android and iOS).
- Keep or destroy removable or portable memory cards or modules (i.e., memory card, SIM card).
Should I remove the SIM card before trading in my phone Verizon?
iPhone's don't store contacts on the sim card, so you should have nothing there unless the sim card came from an Android device.
You have to remove your sim card
. You might have your contacts saved in there. Verizon doesn't care for the SIM cards and it is not necessary to include them for return.
What does Verizon do with old phones?
Verizon has a program that allows you to
trade-in phones, tablets and other devices for gift certificates or vouchers that can be used to buy new products or pay bills
. The value of your old device is instantly assessed online and, once the device is received, you usually get the gift certificate within 2-3 weeks.
Will Verizon upgrade a cracked iPhone?
The carrier notes that
users can trade in their “cracked, broken” or water damaged phones
— including ones that no longer turn on. The trade-in can be applied toward a new 5G device, like an iPhone 12, iPhone 12 Pro, or Samsung Galaxy S21.
Why does Verizon want my old phone?
Verizon wants you to have the shiny new device you desire (at a discount) as well as help you rid your drawers of unwanted old devices (to make some extra cash)
. That's where the Verizon trade-in program comes in.
Does factory reset remove all data?
Perform factory reset
When you do a factory reset on your Android device,
it erases all the data on your device
, and returns the phone back to its original out-of-the-box state as it was from the factory.
Can I erase my phone if stolen?
If you lose an Android phone or tablet, or Wear OS watch,
you can find, lock, or erase it
. If you've added a Google Account to your device, Find My Device is automatically turned on. Learn how to make sure that your device can be found if it gets lost.
What happens if I remotely erase my iPhone?
What happens when you erase a device in Find My? A confirmation email is sent to your Apple ID email address. When you erase a device remotely using Find My,
Activation Lock remains on to protect it
. Your Apple ID and password are required to reactivate it.
Are Verizon phones unlocked?
Devices that you purchase from Verizon and certain devices purchased from our retail partners are locked for 60 days after activation
. After 60 days, we will automatically remove the lock. Following the 60 day lock period following device purchase, we do not lock our phones at any time.
How do you check if a Verizon phone is unlocked?
Call the customer service number of your carrier to ask whether your phone is unlocked
. Here are the phone numbers for some well-known wireless carriers: AT&T: 1-800-331-0500. Verizon: 1-800-922-0204.
Are Verizon iphones unlocked 2021?
Of course, you will have to wait for at least 60 days after purchasing an iPhone with Verizon, but
Verizon will automatically unlock it for you
. If, however, Verizon doesn't automatically unlock your device you'll need to request a device unlock.
Will my pictures be deleted if I reset all settings?
All Replies
Any photos (and any downloaded data) not backed up will be permanently erased when you reset your phone
. (I am assuming you mean factory reset.) Here is what I would do to start globally: Open Google Drive on your Android device.
What does reset your phone mean?
A factory data reset
erases your data from the phone
. While data stored in your Google Account can be restored, all apps and their data will be uninstalled. To be ready to restore your data, make sure that it's in your Google Account. Learn how to back up your data.
What does erasing all data mean?
Resetting your phone erases all data and
brings it back to out-of-the-box condition
. This data will be erased from the phone: Google account. Media (music, photos, videos) System settings and data.
Why is my phone sticking?
There are several reasons why an iPhone, Android, or another smartphone might freeze. The culprit may be
a slow processor, insufficient memory, or a lack of storage space
. There may be a glitch or a problem with the software or a particular app. Often, the cause will reveal itself with the corresponding fix.
Why is my phone not turning on at all?
There are several possible reasons why your phone won't turn on, from
battery failure to software issues
. But most times you can narrow it down to a few common problems, including: A drained battery. Your phone may be unresponsive because the battery is dead.
Why is my Verizon phone not working?
Make sure Airplane Mode is Off on your device
. Remove any cases or covers from the device. Change your Wi-Fi Calling settings to Cellular (if using Wi-Fi Calling). Reset Network Settings (Apple only).
