Great site for travel deals for
anyone under 27
– you can qualify for most of the deals on STA even if you are not a student (you can also easily lie about being a student if they ask you).
What’s happening with STA Travel?
The business of STA Travel is now closed
Unfortunately, the Liquidators are unable to assist customers with their individual enquiries regarding the status of their booking. Customers should contact travel providers directly regarding any booking that existed at 21 August 2020.
Is STA covered by ABTA?
If you booked a cruise or another non-flight holiday through STA,
you will be protected by the Association of British Travel Agents (ABTA)
and should be able to claim a refund. For further information on getting a refund from STA Travel, visit the ABTA website.
Is STA Atol protected?
If you’ve booked a package with a flight from STA Travel, you’ll be covered by the ATOL scheme
. ATOL protection means that if you hadn’t started your trip at the point STA Travel stopped trading, you’ll get a full refund. You can make a claim on the CAA website.
Does STA Travel still exist?
STA Travel has become the latest travel firm to fall victim to the Covid-19 pandemic. The company, which grew out of a student travel business and specialised in trips for young people, including gap years and volunteer projects,
has ceased trading
.
Will I get my money back from STA Travel?
It’s a dire situation and a bitter pill for customers to swallow but there is good news:
If you paid by credit or debit card and have not received service, you can get your money back through your bank
. STA South Africa’s liabilities are estimated to be at least R213. 5m, with assets worth just R3.
How do I claim money back from STA Travel?
How do I claim a refund from STA Travel?
- ABSA: Absa customers who booked via STA Travel and its affiliates should approach the bank or send an email to
[email protected]
to assist with the chargeback process. … - CAPITEC: …
- NEDBANK: …
- FNB:
Can I still use my STA Travel card?
Your STA Travel VISA Card account will close on 30th January 2021
. This means, you will not be able to use the card to purchase goods or withdraw cash after this date. Additionally, you will not be able to load new funds on to the card after 14th January 2021.
How do I contact STA Travel?
Contact STA Travel for enquiries about flights by
calling their UK phone number 0333 321 0099 or dial +44 333 321 0099 if you are calling from outside the UK
. Call this helpline to confirm their flight timetable, get a quote on travel insurance, make a hotel booking or apply for a student discount card.
How long do ATOL claims take STA?
We aim to process your claim in a timely manner and, under normal circumstances, estimate this to be
28 working days
from receipt of your completed claim.
How do I claim Atol protection?
You will be required to
complete a claim form
. We will require a completed claim form, evidence of the booking, so include all documentation issued to you, and evidence of payment for the trip, include bank statements, you may blank out any transactions not associated with the payments to the failed ATOL holder.
Is STA liquidated?
On 10 September 2021, the liquidators of STA Travel filed an originating application for directions in relation to the distribution of refunds paid, or due to be paid, to STA Travel by airlines and other travel providers.
