Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center
— all on your schedule and without an appointment. This service is available for most Apple products.
What should I do before sending MacBook for repair?
- Back up your iOS device. To protect your data, erase your iOS device.
- Remove your iOS device from your Apple ID device list.
- Remove the SIM card from your iOS device or iPadOS device if it uses one, and keep it in a safe place.
How long does it take to get MacBook back from repair?
If you are able to take your Apple product to an Apple Store or an Apple Service Provider they might be able to fix it there for you, depending on whether they have the equipment. However, some problems may be more complex and require being sent on to an Apple Repair Centre, in which case it should take from
6-8 days
.
How long does Apple shipping take for repairs?
Takes usually
less than 5 business days
from start to finish to get your replacement. Things happen, call AppleCare, give them your Repair ID number and see if they can tell you what the delay was for.
Is Apple Mail in repair safe?
No your data is not safe
. You may lose all the data during the repair. You should always create a data backup and an admin account before leaving your computer for repair.
How do I send an Apple repair box?
How does Apple Mail repair work?
Send your product to Apple
Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment
. This service is available for most Apple products.
Should I wipe my macbook before repair?
Before you ship your Mac
Back up your data.
You'll need a backup if we need to erase or replace the hard disk (or SSD) in your Mac during repair
. Apple isn't responsible for lost data. If you need help transferring data, schedule an appointment at an Apple Authorized Service Provider or an Apple Store.
Should I erase Mac before repair?
If your Mac contains particularly sensitive data, then we recommend backing up your device and then wiping your home disk before the repair process
. If there are things on your Mac that you can't have anyone else accessing, then one of the best things you can do is back up your computer and then wipe the data.
How long does it take Apple to diagnose a product?
How long does this usually take? You can reasonably expect
10 days
to bench.
How long does an Apple refund take?
Here's how long it takes for a refund to appear on your account or statement: Store credit—It might take
up to 48 hours
to see the refund in your Apple ID balance. Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier.
What is Apple support number?
There are several ways to contact Apple Support via phone or computer. Apple's main customer support phone number is
1-800-275-2273
in the US. You can also contact Apple Support using the Support website, the Support app, or by going to an Apple Store.
How long does Apple take to ship a MacBook?
Standard Delivery. Delivered within
1-3 days
after your item is shipped. Free.
Why does Apple take so long to ship?
Right now there are
worldwide shortages and huge shipping delays
, so you can expect it to take longer. If Apple gave you an arrival date, the process will change to shipping about 2 – 3 days before that.
Is Apple having shipping delays?
A recent report from MacRumors notes that
new orders for the 14-inch and 16-inch MacBook Pro laptops are showing delivery delays as far as six weeks into the future
. Besides the strong demand for these very powerful and exciting new laptops, the pandemic has created supply chain delays.
What does replacement shipped mean Apple?
That means
the “replacement” was shipped to you
. Apple doe not repair yours. The replacement is a refurbished iPod unless they do not have a replacement available for a new model.
What does Apple repair do?
You can
get Apple-certified repairs and service
at the Apple Store or with one of our Apple Authorized Service Providers. You can also send your iPhone to an Apple Repair Center. The technicians at all these locations receive Apple training. They deliver the same high-quality service with genuine Apple parts.
When Apple sends a replacement product is it new?
Replacement iPhones are usually refurbished devices as well. P – it means your iPhone is a personalized device, which means that the device has a personalized engraving. If it's a warranty replacement, the model number will be N instead of M. However,
since it's done through Apple, it will be “like new”
.
Does Apple pay shipping for repairs?
If your device develops problems after this period, the one year warranty offered by Apple ensures that you get a repair or replacement as long as the items don't have damages and the software is intact.
When you are returning the product to Apple you will have to bear the shipping for the returns or exchanges
.
How do I trade my MacBook in for a package?
How do you send back a MacBook?
Visit the Gift Returns page and follow the instructions
. You'll need to provide your product serial number or order number. If you use the order number, you'll also need to provide the UPC number on the product packaging. You can review items eligible for return at this time.
How long does Apple repair warranty last?
Apple warrants for a period of
ninety (90) days
from the date of service (1) that service will be performed in a competent and workmanlike manner and (2) that all parts used to service your product will be free from defects in materials and workmanship, unless otherwise specified by Apple.
What happens if Apple can't fix your Mac?
Apple stands behind their products. If they cannot fix it,
they will replace it
. You do not want to get too close to warranty expiration though. If you buy it now, it all starts over with a new computer (if that is what you think will end up happening.
What is out of warranty repair?
Repairs are considered Out-of-Warranty when:
Your product is no longer covered by the Apple warranty, AppleCare service plan or by consumer law
.
Does Apple repair steal data?
As part of the refurbishment process,
Apple erases and reformats all hard drives to help address any concerns about data security or identity theft
. You might send your computer for repair when the hard disk is still working—either the drive works intermittently or your hard drive isn't the issue requiring repair.
Does Apple need password for repairs?
Before you bring in your device
Have your Apple ID password ready.
For some repairs, you'll need your Apple ID password to erase your device and turn off Find My iPhone
.
How do I restore my Mac after repair?
- Start up your computer in macOS Recovery: …
- To reinstall the version of macOS stored on your computer's built-in recovery disk, including any installed updates, select Reinstall macOS Monterey in the Recovery window, then click Continue.
