Can EBay Sellers Delete Negative Feedback?

by | Last updated on January 24, 2024

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Once you’ve left feedback,

you won’t be able to edit or delete it

. If you’d like to add extra information to your original feedback, you can leave a follow-up comment. If you’d like to change the negative or neutral feedback you’ve left, you can ask the seller for a feedback revision.

Can seller remove negative feedback eBay?


You can send a request to a seller

to remove their negative feedback from your account’s feedback profile. Simply select the relevant piece of feedback and add a note about why you are sending the request. Then, click send. This request will be valid for ten days.

How do you get negative feedback removed from eBay?

From either eBay’s “Feedback Forum” page or from your account’s “Feedback Profile,”

click on “Request Feedback Revision

.” Once there, select the instance of feedback you want removed or changed, add any note you’d like to include to the customer regarding why you are making the request and click “Send.” The customer …

Why did eBay remove my negative feedback for seller?

However, eBay will remove any neutral or negative Feedback left by the buyer in any of these cases:

The buyer doesn’t respond to the unpaid item process

. The response indicates that the buyer isn’t following eBay guidelines (for example, the buyer ended up purchasing the item somewhere else).

Can eBay dispute negative feedback?

If your efforts to resolve the issues directly with the unsatisfied customer have failed, eBay gives you two venues for disputing negative feedback:

you can submit a formal request through eBay for the buyer to revise his feedback

, and you can post your own argument about why the feedback is inaccurate for eBay to …

Can a seller leave a buyer negative feedback?


Sellers aren’t able to leave negative or neutral Feedback for buyers

. That means sellers need other tools that will protect them against unfair treatment from buyers and bring those buyers to eBay’s attention. You can block buyers with too many policy violations, unpaid items, or who aren’t registered with PayPal.

How long does negative feedback stay on eBay?

Ebay erases feedback

every 12 months

.

Can a buyer leave feedback after refund?

You can cancel a transaction up to 30 days after a sale, even if your buyer has already paid. Some cancelled transactions may result in a defect and affect your seller performance level.

The buyer will still be able to leave you feedback

.

Can you leave feedback on eBay without buying?


Only registered eBay members can leave feedback

. If you bought an item as a guest, you won’t be able to leave feedback about your experience.

Can you block eBay sellers?

Here’s how to block buyers based on specific criteria:

Go to Selling preferences

– opens in new window or tab in My eBay. Scroll down to Buyer requirements and select Edit next to Block buyers who. Enter your preferences and select Submit.

Does negative feedback disappear after 12 months?

If you sell on eBay, you have to be prepared for this. … It’s not the last negative feedback you’ll receive on eBay. There will be more, I can guarantee you that. The good news is that

it’ll be gone in 12 months’ time

!

Can I leave feedback after 60 days?

Feedback is an essential tool for buyers and sellers on eBay to determine which accounts they want to do business with. Leaving honest feedback after a transaction is an important part of doing business on the platform.

Feedback must be left within 60 days of a completed transaction

.

Does negative feedback expire?

Let the buyer know he or she only has 10 days in which to respond and provide revised feedback. If they do not change their feedback within that time, it will become permanent.

Can a blocked buyer still message you?


Blocked users are still allowed to message you about a listing

. If you decide to change this, you can do so on the buyer requirements page of your eBay account. You’ll find this page under the ‘Site Preferences’ tab in your account. … Blocked buyers will no longer see the ‘Contact seller’ button on your listings.

Why does it say user is blocked on eBay?

Why your account was suspended or restricted

You

have eBay fees to pay

.

You need to reimburse eBay for a refund it made to your buyer

.

You have violated one of eBay’s rules or policies

. We couldn’t verify your account information.

Can an eBay seller cancel a winning bid?

As a seller, you

can cancel bids on eBay

in some situations: when you agree to a buyer’s request, when the item isn’t available anymore, if you made an error in the listing, or if you’re concerned the bidder might be fraudulent.

How do I leave feedback for an old item on eBay?

Go to Orders – opens in new window or tab in Seller Hub or Sold – opens in new window or tab in My eBay. Choose the item(s), then

select Leave feedback

. Select Positive, enter a comment, then Leave feedback.

Can you block someone from messaging you on eBay?

If you don’t want the blocked buyer in question to contact you ever again,

you can block their messages as well on the buyer requirements page of your eBay account

.

Can an eBay seller block a buyer?

Blocking a buyer on eBay. eBay sellers have control over who can bid on and buy their items.

You can block individual buyers or set buyer requirements based on specific criteria

. If you’ve had an issue with a buyer and don’t want them to purchase or bid on your items, you can add them to your Blocked buyers list.

Can you block a seller from messaging you on eBay?

As we said before, when you block a buyer on eBay, they will still have the option to message you. If you want to also block messages from them, you can do so easily. …

Go to the “Site Preferences” tab of your eBay account

. Click on the “Buyer Requirements” page.

Juan Martinez
Author
Juan Martinez
Juan Martinez is a journalism professor and experienced writer. With a passion for communication and education, Juan has taught students from all over the world. He is an expert in language and writing, and has written for various blogs and magazines.