If you've changed your mind or can't go
You can cancel any time before the holiday starts but you'll probably have to pay a cancellation fee
. The fees should be in the terms and conditions. They're likely to be higher if it's close to the departure date. Contact the company if you can't find your terms and conditions.
What reasons can you cancel a holiday?
- Check your travel insurance policy.
- Contact the airline as soon as possible.
- Contact the hotel as soon as possible.
Can you cancel a holiday once booked?
You can cancel your holiday plans for personal reasons, but you'll probably have to pay a termination fee
. The cost of the fee is usually a percentage of what you paid, and can increase the closer your trip gets. For example, if you cancel 60 days before it starts, you could lose 50% of its cost.
Is Travel Republic giving refunds?
We'll get you a refund in 14 days
! Whether it's a delayed flight or scouting for your luggage on the conveyer belt, there's some things that we don't like waiting around for and that's why we promise to refund our customers within 14 days of cancellation!
Can you email Travel Republic?
As part of our ongoing commitment to delivering the highest standards of customer support
we do not accept general email enquiries
. Please call one of our reservations agents who will assist you with making your booking.
What happens if I don't pay the balance of my holiday?
By not paying on time, you've broken the contract. The travel company is likely to reserve the right to cancel your booking without giving you prior notice (such as sending you a reminder) and to apply its cancellation charges, which will usually mean you forfeit your deposit.
Can I cancel my holiday if I have only paid the deposit?
If you booked a package holiday,
it's unlikely to be refundable
– at the very least you'll lose any deposit you've already paid. And the closer you get to travel, or if the contract states you still have to pay the full amount, the more you could lose.
Will I lose my deposit if I cancel my holiday?
The travel company's booking conditions will set out the cancellation terms.
Normally you'll be required to pay the full deposit and then forfeit this amount
.
Does travel insurance cover you if you have to cancel your holiday?
What is travel cancellation insurance?
Cancellation cover is included as part of most travel insurance policies
. It'll compensate you for some or all of the cost of your travel expenses – flights, cruise, hotel, excursions and so on – if you've had to cancel your trip because of unexpected circumstances.
Do you need travel insurance to cancel a holiday?
You often do not need specific travel insurance for cancelled flights
. If the airline you are flying with cancels your flight, then it is usually their responsibility to find you an alternative flight or to provide you with a full refund for the cost of the flight.
How long does a holiday company have to refund your money?
A package holiday should be refunded, in full, within
14 days
.
Can I sell my holiday?
Transfer Travel, dubbed the ‘eBay for travel' is a website that allows people to sell their holidays on to others if they are no longer able to go for reasons of illness, family emergencies or work commitments.
What happens if my holiday flight is Cancelled?
If your flight is cancelled and you've booked a package holiday,
you are entitled to a suitable alternative flight or, if that's not possible, a full refund
.
Can you change holiday dates once booked?
Can I make amendments to my holiday?
Yes, you can amend your booking
. However you'll usually need to pay an amendment fee for each person named on the booking and for every booking detail which you change.
How do I contact Travel Republic?
If you have a customer enquiry, please call
020 8974 7200
or raise a ‘Customer Support Request' through the Manage Your Bookings section.
Is Travel Republic classed as a package holiday?
Travel Republic champions value, choice and flexibility and
does not sell, organise or arrange package holidays
. This is made clear to the customer when booking, either through the website or on the telephone.
Can you change hotel with Travel Republic?
To request the changes, please access the
My Booking facility
on our web-site, and login using your accommodation booking reference and name. You will then be able to raise a CSR (Customer Support Request), advising us of the changes that you require. We will action your request within the next 2 business days.
Should I pay my holiday balance?
The website states that that
customers should make their balance payments as normal
. The firm has guaranteed that customers will receive a refund if the holiday does not go ahead – or a voucher with a bonus. Check the forecast where you are.
How many weeks before a holiday do you have to pay?
You'll need to pay the balance of your holiday
12 weeks
before you travel.
Should I pay the balance of my cruise holiday?
The best advice if you've already paid a large deposit is to
pay the balance and wait for the tour operator to cancel, then insist on a cash refund rather than vouchers or a credit note
.
