Can I refuse to give a refund on eBay? Technically,
yes, you can refuse a request
, but the buyer has ways to open an account case with eBay who will make the final decision. If they decide the request is reasonable, then they will process the request and transfer the money from the company’s funds to the buyer.
What happens if eBay seller doesn’t accept return?
If we determine that the seller did not meet their return requirements:
The buyer will receive a refund for the full cost of the item and original shipping
, and. The seller will be required to reimburse eBay for the amount of the refund, and. The buyer may not be required to return the item.
Do eBay sellers have to accept returns?
If you stated in your listing that you don’t accept returns when a buyer changes their mind,
you’re not obliged to accept their return request
. However, if you do, you’ll provide a great customer experience that encourages the buyer to purchase from you in the future.
What if a seller refuses to refund?
If the business or seller refuses to help you resolve your complaint, and you still feel like you have a legitimate argument for having your money refunded, there are still other avenues you can take, including
chargebacks, mediation, a lawsuit, or arbitration
.
In what circumstances is a seller allowed to refuse a refund?
Can a Store Refuse to Give a Refund According to Federal Law? There are no federal laws that require a merchant to refund money
unless the product they sell turns out to be defective
, despite the federal consumer protection regulation enforced by the Federal Trade Commission (FTC).
What are my statutory rights for a refund?
If goods aren’t faulty, you CAN’T return them
. Unless the shop’s ‘rules’ allow it, or it was bought online. Online is different, because the Distance Selling Regulations mean you can cancel goods within seven working days, even if you’ve merely changed your mind.
Can you dispute a non refundable charge?
Can you dispute a non-refundable charge?
Yes
. Cardholders have the right to dispute a transaction, as long as there is a valid claim.
Can a retailer refuse to refund?
Can a Store Refuse to Give a Refund According to Federal Law?
There are no federal laws that require a merchant to refund money unless the product they sell turns out to be defective
, despite the federal consumer protection regulation enforced by the Federal Trade Commission (FTC).
Can a shop say no refunds?
Can a Store Refuse to Give a Refund According to Federal Law?
There are no federal laws that require a merchant to refund money unless the product they sell turns out to be defective
, despite the federal consumer protection regulation enforced by the Federal Trade Commission (FTC).
Are you entitled to a refund if you change your mind?
You don’t have an automatic right to
get your money back if you just change your mind about something you’ve bought and there’s nothing wrong with it. It’s the same no matter how expensive the item was – it’s really down to the seller whether they offer you anything.
Can a company refuse to refund you?
Can a Store Refuse to Give a Refund According to Federal Law?
There are no federal laws that require a merchant to refund money unless the product they sell turns out to be defective
, despite the federal consumer protection regulation enforced by the Federal Trade Commission (FTC).
How long can a company legally take to refund money?
You’ve guessed it—it depends. You usually have to demand a refund between 30 and 60 days, and a chargeback even up to 120 days with some credit cards. Check the difference between refunds and chargebacks, so you know what you’re doing. When it comes to the companies’ time limit, it can range from
20 to 45 days
.
What are the 8 basic rights of the consumers?
- Basic Consumer Right #1: The Right to Safety.
- Basic Consumer Right #2: The Right to Be Informed.
- Basic Consumer Right #3: The Right to Choose.
- Basic Consumer Right #4: The Right to Be Heard.
- Basic Consumer Right #5: The Right to Satisfaction of Basic Needs.
Do sellers have to refund postage?
On voluntary returns:
Yes you do have to refund the outward original MINIMUM postage
. Any postage upgrades do not need to be refunded but for example, if the customer HAS to choose a postal service from a selection then you need to refund the cost of the minimum postal service from that selection.
What are my statutory rights as a customer?
Your statutory rights are
your minimum guaranteed rights under the law
, so they always apply and overrule the retailer’s store policy. But, there are some scenarios where you have less legal protections. Your rights also run parallel to any terms in your warranty or guarantee.
