Live Fish, Invertebrates, & Plants CANNOT be returned to any Petco or Unleashed by Petco stores . Please have your order number available when contacting Customer Service.
Additionally, Customers can return sick, unwanted, or dead fish by bringing them safely in a container along with a receipt and a valid photo ID .
You can return an item to Petco within 30 days, even if it’s opened, but you need to carry a valid form of ID and the original receipt . Petco won’t take back an item if you don’t have the receipt. Petco allows you to return items either to its stores or by shipping them.
Freshwater fish purchased in our Pet Care Centers can be returned with a receipt within 30 days for a full refund to original form of tender . Returns or refunds cannot be offered on Live Fish, Invertebrates & Plants that you decide you do not want.
If your pet becomes ill during the initial 14-day period, or if you’re not satisfied for any reason, PetSmart will gladly replace the pet or refund the purchase price .
PetSmart allows you to exchange a sick fish for a refund or exchange if you do it within 14 days and bring your receipt . The store does require that you bring the fish in without causing it any harm.
Petco has a 7 day guarantee on fish purchased online , that says if your fish dies within 7 days of delivery, you can contact customer care for an exchange. However, note that this guarantee does not cover sickness.
| Live Fish Subtotal Shipping Cost | Live Fish Subtotal Up to $59.99 Shipping Cost $30.00 | Live Fish Subtotal $60.00 to $138.99 Shipping Cost $35.00 |
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Petco will accept dog food returns, even if the bag is opened . You just have to ensure that you’re taking it back within 30 days of purchase, and you have the original receipt for a full refund or exchange.
Petco doesn’t exchange or refund marine life .
as long as there is absolutely no damage, only extremely minor visual defects (finger smudge marks), and the tank is almost new, it should be alright.
You can return a hamster to Petco within 30 days of buying it for a refund or exchange, as long as you have some ID and proof of purchase. You can also return a dead hamster to Petco for a refund .
2006 – Petco grows to 800 stores in 49 states and more than 18,000 associates nationwide. The company is taken private again by private equity investment groups led by TPG .
What happens to pet store puppies who aren’t sold? As with other unsold inventory, they go on sale . Stores buy puppies for a fraction of what they charge their customers.
Customers can return items in stores or via mail that were purchased online at Petco.com. All returns must be made within 45 days of purchase to receive a refund in the form of the original payment method . Any returns after the 45 day window will result in the issuance of an online gift certificate for Petco.com.
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