ASUS Support is proud to service your device through the lifetime of your warranty.
If you require diagnostic or repair from our expert service depot, please read the following instructions to properly package your ASUS product for shipment
.
Does ASUS do out of warranty repair?
If the Warranty Period has lapsed or if any of the exclusions in clause 6 apply, Your request will be deemed out of warranty (“OOW”).
If Your service request is OOW, a Service Charge List with an offer for repair will be provided to You, which You may accept or reject
.
Does ASUS give onsite warranty?
Get a total warranty of 3 Years (1 Year Default Base Warranty + 2 Year Additional Warranty) across India offering extended protection to your device covering manufacturing defects
. Onsite support within 48 Hours offering you the ability to get the issue resolved from the comfort of your homes.
How long does ASUS warranty repair take?
About 5 business days
for actual repairs and shipping, factor in 1-2 weeks depending on your location. Had to RMAs with that amount of time. Of course it also depends on your product and parts availability.
How long does ASUS warranty last?
ASUS warrants Notebook (Products) excluding (free) bundled accessories that may be delivered together with the Product, to be free from defects in materials and workmanship for a period of
12, 24 or 36 month(s)
depending on your specific model.
How much does ASUS RMA cost?
It will be an upfront cost
starting at $25 USD for Components and starting at $40 USD for system products
.
Where is ASUS warehouse located?
Asus has its headquarters in
Beitou District, Taipei, Taiwan
. As of 2009 Asus had manufacturing facilities in Taiwan (Taipei, Luzhu, Nangang, Guishan), mainland China (Suzhou, Chongqing), Mexico (Ciudad Juárez) and the Czech Republic (Ostrava).
Where is the headquarters of ASUS?
Beitou District, Taipei, Taiwan
What does ASUS warranty include?
Asus
guarantees that the Asus Notebook that you have purchased are free from defects in materials or workmanship under normal use
during the Limited Warranty Period. The Limited Warranty Period starts from the date of purchase. Your sales receipt, showing the date of purchase , is your purchase date proof .
Do I need receipt for ASUS warranty?
(Please note:
ASUS reserves the right to request the original sales receipt/ invoice
.) If You do not provide the receipt/invoice from the seller, your warranty period will be deemed to start from the manufacture date of the Product, based upon the serial number, rather than the date of purchase.
How long is ASUS warranty on laptops?
ASUS International Warranty offers
12 month
limited hardware warranty service for parts and labor repair for select notebooks. Warranty service starts on the date of purchase and is only applicable within countries that have authorized ASUS Repair Centers.
Does ASUS have accidental damage?
Highlights:
The 1 Year ASUS ADP (Accidental Damage Protection) is applicable across India
, covering damages caused by spills, drops and electrical surges.
Does ASUS have good customer service?
Overall,
Asus has great online tech support
, but the phone support still has some work to do.
Is screen bleeding covered under warranty?
If the you can see bleeding in lit room, than use warranty
. If slight bleeding only visible in dark room, then that bleeding is normal. Physical damage is not covered under warranty you have to bare the cost of damaged part .
How long does it take for ASUS laptop to repair?
The average repair time for ASUS repairs is
either same or within 2 days
. 90% of ASUS screen or display repairs are done within a day.
How do I claim ASUS warranty Malaysia?
How to claim ASUS Perfect Warranty? Customer shall
visit any of the authorized ASUS Service Centers in Malaysia or Brunei along with the damaged unit and purchase receipt/invoice from the retail stores where the unit is purchased at
.
How do I find my ASUS RMA number?
Dear Customer:
Please kindly check the sticker on the bottom of Your notebook.
Serial Number is located directly over or under the barcode
. Please check the sticker on the back of Your LCD.
What voids ASUS warranty?
This Warranty does not include failure caused by improper installation, operation, cleaning or maintenance, accident, damage, misuse, abuse, non-ASUS modifications to the product, any software programs, normal wear and tear or any other event, act, default or omission outside ASUS’ control.
Is ASUS a good computer brand?
ASUS has built a reputation for being a really good brand
and one that makes dependable products, and the company’s customer service is excellent. There have been 1796 awards given to Asus for its innovation, performance, and design.
How do I claim warranty on my ASUS motherboard?
Ensure you have the following information readily available:
your ASUS product’s model name, serial number, sales invoice/receipt with date of purchase and warranty card
. You will be required to provide proof of purchase before warranty service can be performed.
How long is ASUS monitor warranty?
Standard Warranty period of the Product
This Warranty applies for
36 months
period from the date the Product was first purchased by an end-customer (“Date of Purchase”). If proof of purchase cannot be provided, the manufacture date as recorded by ASUS will be deemed to be the start of the Warranty Period.
Can I return my ASUS laptop?
If you wish to return ASUS products for any reason,
you have 30 days from the order date to ship them back
. The following exceptions apply: Software, driver disc, or damaged items are ineligible for return.
How much is the ASUS diagnostic fee?
Only ASUS trained technicians will handle your device repairs. A
$50
Diagnostic fee will be charged to the customer prior to actual quotation.
Is ASUS owned by Dell?
That process continued as Dell outsourced the management of its supply chain, and then the design of its computers themselves.
Dell essentially outsourced everything inside its personal-computer business—everything except its brand—to Asus
. Then, in 2005, Asus announced the creation of its own brand of computers.
Which country is owner of ASUS?
ASUS is a
Taiwan
-based, multinational computer hardware and consumer electronics company that was established in 1989.
What does ASUS stand for?
ASUS takes its name from
Pegasus, the winged horse in Greek mythology that symbolises wisdom and knowledge
. ASUS embodies the strength, purity, and adventurous spirit of this fantastic creature, and soars to new heights with each new product it creates.
