Can You Message On Turo?

by | Last updated on January 24, 2024

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Can you message on Turo? If you have questions about trip details, instructions, car features, pick-up and drop-off issues, or directions,

Turo messaging allows you to communicate with the host ahead of time

. When first booking a trip, you have the option of sending a message along with it.

How can I message someone on Turo?

Can you send pictures on Turo?

The easiest way to submit photos is

via a chat session with a Verification agent

. You can also reply to the photo request email we sent you and attach the requested photos in your reply.

Can you get scammed by Turo?

Can you negotiate rates on Turo?

A Turo host has two options.

They can either make a set rate or choose to vary the prices depending on the day

.

Is Turo reliable?

Ultimately,

Turo is a safe and legitimate way to rent a car from a local host

. Since 2010, Turo has grown into a popular service with more than 200K total app ratings and an “Excellent” ranking on Trustpilot from consumers. To get started, you can download the app for iPhone or Android or visit the company’s website.

Can you Message someone on Turo before booking?


Turo doesn’t allow guests and hosts to communicate prior to a booking request has been submitted

. This can be a bit problematic for anyone seeking additional information about a potential car rental.

Can I use a fake ID on Turo?


It is not possible to use a fake ID on Turo

. Without a valid driver’s license, users will not be able to verify their accounts. Without completing the account verification process, users will not be able to book a vehicle on this platform.

Can you lie about your age on Turo?


Turo users cannot lie about their age

. That is because Turo requires a valid driver’s license number for an account to be verified.

What happens if you scratch a Turo car?

If the damage is eligible for reimbursement to the host, Turo will:

Charge you a damage deposit in line with the extent of damage and the protection plan you chose: $500 or $3,000 (US)

How much do Turo hosts make?


Hosts with a Fiat 500 earn an average of $474 per month

. Hosts with Chevy Camaros earn an average of $73 per day, and this means they can get around $755 on average per month. The more days per month that your car gets booked, the more money you can earn.

Can I host someone else’s car on Turo?

If you want someone you trust to help manage your listing(s),

you can assign them as a custodian for your vehicle(s)

. Custodians must have their own Turo account with a unique phone number, email address, and driver’s license number attached to it.

How do I avoid trip fees on Turo?

To reduce the trip fee of your Turo booking, you can

select a cheaper vehicle to rent

. With countless vehicles to choose from, there might be a similar vehicle available with a lower trip fee. By choosing a vehicle with a lower value, you can drastically reduce your trip fee and overall rental price.

Does Turo take a deposit?

We’ll charge all guests a $750 deposit to book a Super Deluxe Class car. We’ll also charge a $200 deposit if our security system chooses your trip for a deposit based on the trip’s details and other factors. In all cases,

our system automatically applies a security deposit

, and neither Turo nor your host can waive it.

Does Turo charge for additional drivers?


There’s no fee or additional charge for adding a driver

. If you’ve booked a trip with a Commercial Host, you can’t add a driver via Turo. You must contact your host directly to make your request. As the primary driver, you must be the one to pick up and return the car.

Do Turo cars have cameras?

So, do Turo cars have cameras?

Turo cars can have cameras or dashcams, but it is at the host’s discretion

, and they need to make it clear to renters in the “Car Description” field before a renting agreement is made.

Can Turo host cancel?

Host cancellation


If a host wants to cancel a booked trip, we encourage them to notify the guest via Turo messaging as soon as possible

. Then they must process the cancellation through the Turo website or app. The cancellation is effective immediately, and the guest receives a complete refund.

What insurance do I need for Turo?


You don’t need personal insurance coverage if you book a trip with a protection plan made available via Turo

. If you do have insurance, our liability insurance provider* will supplement your personal coverage. Depending on the protection plan you select, liability coverage is up to $750,000 in the US.

Does Turo cover gas?

Short Answer, Yes. Does Turo Pay For Gas? Like many traditional rental car companies,

Turo requires guests to return the fuel and/or electric charge to pre-trip levels

. If you fail to return the vehicle with a full tank, you may face charges related to refueling and inconvenience.

How long does Turo take to approve?

“It takes Turo

about 24 hours

to approve new users. You can get approved to drive before you book a car by going to your account page. You can check your approval status on your account page. If you get denied, you may be asked for more information.

How many miles can you drive with Turo?

Although the car owner you’re renting from can set their mileage limits, Turo typically places a maximum of

200 miles per day

on their vehicles in order to ensure that you’re using the car for the intended purpose. If you exceed this limit, the platform charges you a fee per mile over the limit.

Why would someone ask for a picture of your drivers license?

In some cases,

it’s used for fake I.D. production

. In other cases, it’s used as proof of identification, often with other pieces of personally identifiable information (PII) to open new accounts, evade traffic violations or even evade criminal proceedings.

Can you rent a car on Turo with a cash APP card?


Turo accepts credit and debit cards but not prepaid cards, except for Revolut

. When you request to book a trip, Turo sends your card information to your bank to request the payment. Turo has a lot of positive reviews and prioritizes safety for users and renters.

How do you take pictures on Turo?

Shoot your vehicle from the front, back, both sides, and — if you’re feeling fancy — from a three-quarters angle and make sure the lines of the vehicles edges are parallel to the edges of the photo. Be sure to include interior pictures so your guests know where they’ll be sitting.

What’s the oldest car you can put on Turo?

  • Be 25 years or older (special considerations for vehicles more than 12 years old but less than 25 years old)
  • Have a fair market value up to $85,000.
  • Be in excellent mechanical and physical condition.
  • Have all seat belts in safe, working condition.
  • Be subject to additional review.

Does Turo do credit check?


When a Turo user books a rental car on the peer-to-peer platform, a credit check is automatically done

. However, this is not a hard credit check that will impact your credit score. Instead, Turo performs a soft credit check by comparing your Auto Insurance Score to their benchmark score.

Why does Turo say not eligible?


If you don’t meet the eligibility requirements in your area

, you’ll be unable to book a car. Check the age requirements for the car you’re trying to book. You must meet established age requirements to book certain vehicles. As of July 16, 2021, you must be age 23 or older to book a car in Canada.

What happens if someone crashes your car on Turo?

If you have an accident as a Turo renter,

you must report the accident immediately – at least within 24 hours of the trip’s end or date of the incident

. You must also file a police report and provide the report number to Turo. If you don’t, you may not be eligible for compensation.

What happens if you break down in a Turo rental?

Does Turo cover theft?

Liability insurance is provided under a policy issued to Turo by Travelers Excess and Surplus Lines. Company (“Travelers”).

Plans also provide varying levels of contractual reimbursement from Turo for Physical Damage and theft

.

Is Turo passive income?

While you can earn enough income on Turo to cover your monthly car payment, after figuring in your vehicle wear and tear from all the extra mileage, as well as your time, it does not typically return a strong profit stream. Additionally,

Turo income is anything but passive income

.

What percent does Turo take?

Is renting your car profitable?

Turo says that the average annual income generated by renting one car is $10,516. For those who rent five cars the average annual income is $52,579. According to AAA, the average cost of car ownership in 2020 was $9,500 so

your profit on renting one car through Turo for a year would be slightly over $1,000

.

Does Turo affect your insurance?

Does Turo include car insurance?

No — for both hosts and renters, Turo does not automatically provide insurance coverage

. Hosts and renters are given three protection plans to choose from or can decline coverage if they have their own applicable commercial or personal auto policies.

Can I have two Turo accounts?

What do I do ?

You may be unable to book or list a car if you have multiple accounts

. By ensuring you have only one account, we can be certain that we properly notify you about your trips, that your guests or hosts can get in touch with you, and that we correctly deposit any refunds or reimbursements to your account.

Why did Turo deactivate my account?


Engaging in prohibited activities that violate Turo’s policies

can result in a restricted account. This includes providing incorrect user details, such as a license number. Accounts can be restricted when users violate local laws, infringe on Turo’s brand or terms, and fail to honor commitments.

Timothy Chehowski
Author
Timothy Chehowski
Timothy Chehowski is a travel writer and photographer with over 10 years of experience exploring the world. He has visited over 50 countries and has a passion for discovering off-the-beaten-path destinations and hidden gems. Juan's writing and photography have been featured in various travel publications.