Can You Send In Joycons For Repair After Warranty?

by | Last updated on January 24, 2024

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If you are currently experiencing this « Joy-Con Drift » issue, be sure to

go to support.nintendo.com/joyconrepair to submit a ticket so you can get yours repaired for free

. If you have an existing or completed order, call in (US & Canada) to 1-855-548-4693 to get your refund.

How long does Nintendo take to repair Joy-Cons 2021?

The current total turnaround time for repair orders is around

2-3 weeks

.

Can you send in Joy-Cons for repair?

Joy-Con Information

Due to shipping regulations for lithium ion batteries,

repair can only be set-up for a maximum of four (4) Joy-Con at a time

. If you would like to set up a repair for five (5) or more Joy-Con, please fill out an additional form to receive an additional shipping label.

Do you need proof of purchase for Joy-Con repair?

A further memo leak, seen by Vice, reported that Nintendo staff have now been told to fix Joy-Cons with drift problems for free and might even be eligible for a refund on a former repair: “

Customers will no longer be requested to provide proof of purchase for Joy-Con repairs

,” the internal note said.

Are Joy-Cons covered under warranty?

How long is Joy-Con warranty? Be it an issue with the Joy-Con, kickstand, or something else,

you are covered by Nintendo's limited warranty for 12 months

. That's the standard length for any Nintendo console, including the Switch and the Nintendo 3DS line.

How much does it cost to repair Joy-Cons?

Nintendo Switch Analysis Using our custom designed test bench diagnostics to quickly and accurately determine the issue with each and every system we receive. $19.99 Joycon Repairs We repair all Joycon issues

Starting at $40

..95

Can I send my Nintendo Switch to be fixed?


You must set up a repair order with Nintendo before you can send in a Nintendo product for repair

. To get started, set up a repair order for your Nintendo product.

How do I send back a Nintendo Switch for repair?


You can't send in your device to the Nintendo Repair Service Center unless you've set up a repair order beforehand

. The company may charge you extra for any device sent without one. Contact Customer Support to set up a ticket, or if you're only sending in the Joy-Cons, proceed to set up your ticket online.

How long does it take Nintendo to repair Joy-Cons?

The general consensus seems to indicate that Joy Con repairs by Nintendo take

roughly 2 weeks

. Some people have reported a turn-around of as quick as 3 days. Considering this is a free service provided by Nintendo, it is possible that you may encounter a longer repair wait time.

Do Joy-Con controllers break easily?


JoyCons can last anywhere from a few days to a few years before it breaks depending upon how harsh you are when you use it as well as if it has ever been dropped

.

How long does Joy-Con repair take 2022?

The general consensus seems to indicate that Joy Con repairs by Nintendo take roughly

2 weeks

. Some people have reported a turn-around of as quick as 3 days. Considering this is a free service provided by Nintendo, it is possible that you may encounter a longer repair wait time.

How long do Nintendo repairs take UK?

How long will it take? Depending on the type of service in or out of warranty, your repair might take

up to 10 working days

. You can check the status of your repair by visiting track your repair.

Do New Joy-Cons still drift?

Best answer: Unfortunately,

it is possible for the Switch OLED to experience drift issues

. Nintendo has made minor updates to Joy-Cons over the years, but the ones in the Switch OLED are the same as the controllers that came with the Switch V2, so they're still susceptible to drift.

Does Nintendo fix drift for free?

Since the issue is widespread,

Nintendo actually offers to fix Joy-Con drift for free

(and has allegedly fixed the issue on newer Joy-Cons). This is currently the only “official” method of dealing with drift, though check below for some ways you can address the issue yourself.

Do Switch Pro controllers drift?

The Drifting problem in Nintendo Switch's Pro Controller & Joy Con

usually occurs when there is some problem in the analog sticks calibration

. So, the quickest fix to the Drift problem is to recalibrate the Nintendo Switch Pro Controller & JoyCon.

How do you fix a broken Joy-Con?

  1. Calibrate or recalibrate your Switch Joy-Cons. The first thing you should do if you notice Joy-Con drift (especially on the left Joy-Con) is calibrate your controllers. …
  2. Clean your Joy-Con's joystick. …
  3. Nintendo will fix Joy-Con drift for you. …
  4. Buy a new Joy-Con for your Switch. …
  5. Replace the joystick yourself.

Is Nintendo still fixing Joy-Con for free 2020?


The company will now repair drifting Joy-Con controllers for free, even if your controllers are outside the regular warranty

. But Nintendo hasn't changed the design of the controllers, and it's still an issue today, even on the refreshed Switch models that launched last year.

Does GameStop fix Joy-Cons?


We can fix it

!

Just bring your eligible products into any GameStop store and we'll take care of the rest.

How do I contact Nintendo support?

You may need only simple instructions to correct a problem with your product. Try our website at support.nintendo.com or call our Consumer Assistance Hotline at

1-800-255-3700

, rather than going to your retailer. Hours of operation are 6 a.m. to 7 p.m., Pacific Time, Monday – Sunday (times subject to change).

How long is Nintendo Switch warranty?

The console itself has a limited warranty period of

12 months

, whilst games and accessories have a limited warranty period of three months. The 12-month period is applicable to the console alone.

How much is it to fix Nintendo Switch?

Nintendo Switch Analysis Using our custom designed test bench diagnostics to quickly and accurately determine the issue with each and every system we receive. $19.99 Joycon Repairs We repair all Joycon issues

Starting at $40

..95

How much does it cost to fix a Nintendo Switch?

Nintendo Switch Screen Repair

$99

. Nintendo Switch cracked screen repair. Includes parts+labor. Professional repair techs.

Can GameStop repair consoles?

Need your console or controller repaired?

We can fix it

! Just bring your eligible products into any GameStop store and we'll take care of the rest.

How do you fix a black screen on a Nintendo Switch?

  1. Reset the AC adapter by unplugging it from both ends. Leave the AC adapter unplugged for at least 30 seconds. …
  2. Perform a hard reset by holding down the POWER Button located on the top-left of the console for 20 seconds, then press the POWER Button once for the console to turn on.

How do I remove a broken Joy-Con from a Switch?
  1. Unscrew the four screws circled in red that secure the rear case of the Joy-Con with a Tri-wing screwdriver.
  2. Insert the nylon spudger between the front and back case. …
  3. Use the point of the nylon spudger to gently lever up the battery connector in order to disconnect it from the controller.

David Martineau
Author
David Martineau
David is an interior designer and home improvement expert. With a degree in architecture, David has worked on various renovation projects and has written for several home and garden publications. David's expertise in decorating, renovation, and repair will help you create your dream home.