Other than the mandate to call customer service (“now supported by Lyft”) in the event that a bike is lost or stolen, the site says that “
bikes that are missing for longer than 24 hours can result in a $1,200 fee (plus tax) charged to the account holder that took out the bike
.” There's no indication that it even …
Do Citi Bikes lock?
You must be logged in to the mobile app to use this feature.
The timer automatically starts when you undock a bike and stops when you securely lock it
. Don't forget to check for a green light when you lock up your bike!
What happens if you don't return a Citi Bike?
If you keep a bike out for longer than 45 minutes at a time,
you will be charged an extra $0.12 for each additional minute and your account may be suspended
. NOTE: If you do not return a bike within a 24-hour period, you will be charged a lost or stolen bike fee of $1,200 (plus tax).
How much is a Citi Bike if you lose it?
To avoid extra time fees, keep your rides to 30 minutes each. Take as many rides as you want while your pass is active! If you incur any extra time or ebike upgrade fees, your card will be charged. The fee for a lost or stolen bike is
$1200 (+ tax)
.
What happens if your Citi Bike is stolen?
Other than the mandate to call customer service (“now supported by Lyft”) in the event that a bike is lost or stolen, the site says that “
bikes that are missing for longer than 24 hours can result in a $1,200 fee (plus tax) charged to the account holder that took out the bike
.” There's no indication that it even …
How do I report a stolen Citi Bike?
If your bike gets lost, goes missing, or gets stolen, please
contact Citi Bike customer service or call 1 (855) 245-3311
, now supported by Lyft. We encourage you to file a police report in the event that a bike has been forcibly taken or stolen.
How do I get a free Citi Bike?
- Download the Lyft or Citi Bike app.
- Follow the instructions to complete your registration.
- Add the promo code “Healthfirst21” to the rewards section of your app.
- Unlock your bike and ride!
What do I do if my Citi Bike didn't lock?
If you're still not able to dock your bike, please
contact Citi Bike customer service or call 1-855-245-3311
, now supported by Lyft. It's a good idea to enable push notifications on the Citi Bike mobile app, so you'll get a confirmation every time you've successfully docked your bike.
How can I get a free Citi Bike key?
Once you get your ride code, type it into the keypad on a dock with an available bike to unlock and ride. To provide you with even faster access to bikes,
you'll receive a key in the mail in about two weeks
. Just activate it online, visit any Citi Bike station, and insert it into the slot on a dock to unlock.
How long can you use a Citi Bike?
How long is my membership good for? Your membership is valid for
30 days
. There is no longer an annual commitment for NYCHA residents and SNAP recipients. I am currently signed up for Citi Bike under the NYCHA discount with an annual commitment.
Can you take a Citi Bike to New Jersey?
Citi Bike, New York City's bike share system, also extends to Jersey City and Hoboken in New Jersey.
As an Annual Member, you have access to the entire system
. So even if you live in Jersey City or Hoboken but hang out in Manhattan, one membership has got you covered!
How far can a Citi Bike go?
The battery lasts for about
30 miles
and can send commuters zipping at top speeds of 18 miles per hour.
How do you pop a Citi Bike?
Once you've purchased your pass, go to the Citi Bike station you'd like to use and tap on the station icon in the map. Select “Unlock a bike” and a 5-digit ride code will appear on the screen. Type the 5-digit ride code into any dock with an available bike to unlock the bike.
Why do people steal bikes?
Joyriders: Joyriders steal bikes
for the sole purpose of riding the stolen bike for entertainment
and will generally abandon the bike after using it. Most of these offenders are male and under the age of 16. Acquisitive: These thieves steal bicycles for financial gain and usually trade them for cash or goods.
Can I take out two Citi Bikes at once?
On Monday, the nation's biggest bike share system revealed that
annual members can rent as many as four Citi Bikes
— at $3.26 per 45-minute ride — from their active accounts, simply by selecting the “group rides” option in the app.
Can I share my membership with a friend?
No, memberships cannot be shared with a friend
. If we suspect account sharing, we may have to suspend your membership.
Do Citi Bikes have baskets?
From now on,
all new Citi Bikes will have these baskets in front
. The current Citi Bike “baskets” are open on two sides and pretty small. Bungee cords do a lot of work to keep things from falling out. The intent behind the old design was to prevent New Yorkers from throwing trash in the baskets.
How much does a Citi Bike weight?
Bikes. The bicycles are utility bicycles; they have a unisex step-through frame with an upright seating position. They weigh about
45 pounds (20 kg) each
.
How many Citi Bikes are there?
About Citi Bike
Since its launch in 2013, Citi Bike has expanded to
12,000 bikes
at more than 750 stations and has become a fun, affordable, and integral part of New York's public transportation network, with more than 70 million rides taken to date.
Should I wear a helmet on Citi Bike?
All Citi Bike riders are encouraged to wear a helmet while riding
. (In New Jersey, it's the law for riders under 17!) Make sure yours fits snugly, wear it level on your head, and always buckle the chin strap.
How do I cancel my Citi Bike free trial?
If you'd like to cancel your membership,
log into your account on our website. Go to the ‘Membership' section and click ‘View details'. You'll find a link to cancel your membership
. For additional help with cancellations or closing an account completely, please contact Customer Service.
Are city bikes worth?
Is It Worth It?
If you take short (under 30-minute) rides on a regular basis, the annual membership probably makes the most sense
. You can bike as many times as you want for a year for less than half the price of buying a basic bike.
How many Citi Bikes are stolen?
The number of Citi Bikes stolen from docking stations and off the street has skyrocketed this year compared with 2014, with a 100 percent jump in Manhattan. So far this year,
476 Citi Bikes have been stolen throughout the city
, compared with 300 in 2014, an increase of nearly 60 percent.
What is a Citi Bike key?
The Citi Bike Partner Key program
provides community organizations with free access to Citi Bike bicycles that do not incur overage fees
so that they can support and imbed bike-related activities into their current programming.
