You can contact us
7 days a week, 8AM to 12AM EST
, by calling 888.388. 4249 . If you're a national account, enrolled in the DIRECTV National Accounts Program, call 800.496.
What is the one 800 number for DIRECTV?
Please CALL
1-800-531-5000
for assistance.
How do I report a problem with DIRECTV?
If you're experiencing a technical issue, or if you need help navigating your device,
call DIRECTV Customer Service at 1.800. 531.5000
. In order for our customer service team to best answer your questions, we recommend having your device in front of you before you call.
Does DIRECTV have a loyalty department?
Before canceling you
call Directv 1-800-531-5000 and speak to their retention/loyalty department
to discuss the situation.
How can I get DirecTV to lower my bill?
- Get your bills for the last 3 months.
- Review your bill for un-used services.
- Analyze the biggest parts of your bill that you want to lower.
- Call DirecTV loyalty department at (800) 531-5000.
- Ask the representative for ways to save on your bill with the same level of service.
What does 771 mean on Direct TV?
If you see error code 771, it means
your DIRECTV receiver is having trouble communicating with your satellite dish
.
How many people can stream DIRECTV at once?
Enjoy
up to three streams at the same time
on mobile or streaming devices away from your home network. A maximum of 3 streaming devices can be accessed out of home. Keep in mind: Only two streaming devices connected to a TV can be accessed out of the home.
Where is my DIRECTV technician?
To check the status of your upcoming installation or service call appointment, just go to
directv.com/myappointment
. You can check the date and time of your appointment, see approximately how long it'll take, check if your technician's already on the way to your home, and much more.
What does 721 mean on DIRECTV?
DIRECTV Error Code 721
If you see code 721 – “
channel not purchased
” it can mean two things: Either that channel is not part of your programming package, or your service just needs to be refreshed.
What does 775 code mean on DIRECTV?
You'll see DIRECTV error code 775 when
the signal between your receiver and satellite dish is interrupted
. Check your receiver connections to resolve this issue.
What does 711 mean on DIRECTV?
DIRECTV error code 711 indicates that
your receiver may need to be activated, or your service refreshed
.
Is AT&T getting rid of DirecTV 2020?
AT&T announced earlier this year that it would spin its video properties DirecTV, AT&T TV, and U-verse into a new company it would co-manage with private equity firm TPG Capital. That transaction is finally complete, and the services will now operate as a single company under the name DirecTV.
Is DirecTV satellite going away?
Except
DIRECTV satellite isn't going anywhere
.
DIRECTV Satellite is still the largest pay-TV provider in the country.
Is AT&T DirecTV offering 50 off?
It starts with a voicemail that states, “I'm calling you from AT&T/DirecTV to let you know that your existing account qualifies for 50%…” While this voicemail sounds like a great deal, it's actually a scam call that is making the rounds again.
AT&T confirms these calls are a scam and the company is not behind it.
Can I negotiate with DIRECTV?
Be on the lookout for services that rival the DirecTV channel lineup, but at a lower price. This information can help you better negotiate for the best price when you
speak with customer service representatives
.
Why is my DIRECTV so expensive?
Another reason DIRECTV is expensive is
because of its special programming
. When you first sign up for DIRECTV, you're usually given something free in return. That might be the free NFL Sunday Ticket or access to HBO MAX. The problem is that those special programs only last for a year or three months.
What specials does DIRECTV have right now?
- Three free months of HBO Max, CINEMAX, EPIX, SHOWTIME, and STARZ with ENTERTAINMENT ($74.99/mo., 160+ channels) or higher.
- Free NFL SUNDAY TICKET MAX (current season only) with CHOICE ($79.99/mo., 185+ channels) and higher.
What does code 772 mean on DIRECTV?
Error code 772 indicates that
new programming was just added or updated, or your receiver was just installed or activated
. As a result, your TV signal may be interrupted.
What direction should a DIRECTV dish face?
In general, start with a
southern-pointing direction
before testing. The Dish satellites are aligned to the south and will calibrate more easily when pointed in that direction.
What causes DIRECTV to lose signal?
A phenomenon called “
rain fade
” is one common cause of DirecTV signal loss. Rain fade happens when atmospheric conditions disrupt communication between DirecTV's broadcasting network and your home receiver.
Yes, you can share your DirecTV Stream account and stream on three devices simultaneously
.
Is DIRECTV STREAM free for DIRECTV customers?
DIRECTV STREAM offers packages with no annual contract
. Or, choose an DIRECTV STREAM device included at no additional charge with a 24-month agreement. It's your choice!
Is DIRECTV and DIRECTV STREAM the same?
DIRECTV STREAM is a streamable version of DIRECTV
, but both services have their ups and downs. DIRECTV STREAM doesn't require a contract and doesn't have second-year price hikes, but DIRECTV gives you more channels and some included perks, like premium channels.
How do I schedule a DIRECTV technician?
DIRECTV and AT&T Bundle customers can reschedule installation or repair appointments by
calling us at 800.288. 2020
.
Does DIRECTV charge for technician?
There is
no rental charge
.
How do I schedule an appointment with DIRECTV?
Check your appointment online
Sign in to your directv.com account
. Review the details of your upcoming appointment: Date, time and approximate duration, your technician's arrival window, and appointment status. Need to reschedule or cancel your appointment?
