Accidental Damage Protection Shipping Terms For ADP claims
ASUS will provide free one way shipping back to original sender after service and repairs are completed
(expedited shipping is available upon request with an additional fee). The sender must pay the costs of shipping to a specified repair center.
Does ASUS do out of warranty repair?
If your device is out-of-warranty,
request a comprehensive hardware diagnostic from our service center
. Let ASUS be your one-stop-shop for shipping, handling, and repair with ASUS Certified Ship. Stay up-to-date with your repair with information directly from our service center.
How does ASUS warranty work?
If the Product fails during normal and proper use within the Warranty Period, ASUS will repair or replace the defective parts of the Product, or the Product itself, with new or reconditioned parts or products that are functionally equivalent or superior to those originally supplied.
How do I claim my ASUS warranty?
- Call 1-888-678-3688.
- Inform the customer care agent that you wish to claim a warranty.
- Tell them about the issues your product is experiencing.
- Provide them with the purchase and warranty info.
- Follow further instructions.
How long does ASUS warranty repair take?
About 5 business days
for actual repairs and shipping, factor in 1-2 weeks depending on your location. Had to RMAs with that amount of time. Of course it also depends on your product and parts availability.
How long does ASUS warranty last?
ASUS warrants Notebook (Products) excluding (free) bundled accessories that may be delivered together with the Product, to be free from defects in materials and workmanship for a period of
12, 24 or 36 month(s)
depending on your specific model.
Do you need proof of purchase for warranty ASUS?
Warranty period of the Product
If proof of purchase cannot be provided
, the manufacture date as recorded by ASUS, based upon the serial number, will be deemed to be the start of Warranty Period.
Does ASUS have good warranty?
Most Asus laptops come with a one-year standard warranty
. However, some laptops might have longer warranties depending on the line. Included in the coverage is accidental damage and free two-way shipping. And if you ever need to update the storage or RAM, you can do so without fear of voiding the warranty.
What does ASUS warranty include?
Asus
guarantees that the Asus Notebook that you have purchased are free from defects in materials or workmanship under normal use
during the Limited Warranty Period. The Limited Warranty Period starts from the date of purchase. Your sales receipt, showing the date of purchase , is your purchase date proof .
Does ASUS have accidental damage?
Highlights:
The 1 Year ASUS ADP (Accidental Damage Protection) is applicable across India
, covering damages caused by spills, drops and electrical surges.
Does screen bleeding comes under warranty?
If the you can see bleeding in lit room, than use warranty
. If slight bleeding only visible in dark room, then that bleeding is normal. Physical damage is not covered under warranty you have to bare the cost of damaged part .
Is ASUS is a Chinese company?
ASUS is a
Taiwan-based
, multinational computer hardware and consumer electronics company that was established in 1989. Dedicated to creating products for today’s and tomorrow’s smart life, ASUS is the world’s No. 1 motherboard and gaming brand as well as a top-three consumer notebook vendor.
How much does ASUS RMA cost?
It will be an upfront cost
starting at $25 USD for Components and starting at $40 USD for system products
.
Will warranty cover cracked screen?
Warranties usually cover your appliance for mechanical or electrical failure, but not for accidental damage. For such damages, buying a mobile insurance is always wise. Does screen damage come under warranty? As accidental damage is not covered under a warranty, so
screen damage is not covered under a warranty
.
How long does Asus RMA shipping take?
So, we proceed to RMA. Here’s how the RMA system works with ASUS: YOU pay to return this (shipping time
5 to 7 days
).
How long does it take for ASUS laptop to repair?
The average repair time for ASUS repairs is
either same or within 2 days
. 90% of ASUS screen or display repairs are done within a day.
How do I claim ASUS warranty Malaysia?
How to claim ASUS Perfect Warranty? Customer shall
visit any of the authorized ASUS Service Centers in Malaysia or Brunei along with the damaged unit and purchase receipt/invoice from the retail stores where the unit is purchased at
.
Is ASUS a good computer brand?
ASUS has built a reputation for being a really good brand
and one that makes dependable products, and the company’s customer service is excellent. There have been 1796 awards given to Asus for its innovation, performance, and design.
How do I check my ASUS warranty?
- Go to the Warranty Status Inquiry page of the ASUS official website.
- Enter your serial number1 and check the box to ASUS Privacy Policy2, then click [Submit]3. …
- The search result will display your warranty expiration date of the product.
What voids ASUS warranty?
This Warranty does not include failure caused by improper installation, operation, cleaning or maintenance, accident, damage, misuse, abuse, non-ASUS modifications to the product, any software programs, normal wear and tear or any other event, act, default or omission outside ASUS’ control.
Does ASUS warranty cover dead pixels?
Notebooks with one or more bright dot within 30 days of original purchase date will qualify for a free panel exchange.
The ZBD policy does not cover LCD panels with dead pixels
e.g. dark/black dot type. Only the LCD panel will be replaced, not the entire notebook.
Does ASUS have good after sales service?
Yes ASUS after sales service is pretty good in Delhi, India
and the machines too are very good and durable.
Does adding SSD void warranty ASUS?
To upgrade, you will need to ask the ASUS support and they will let you know the actual version of ssd installed on your device. Then you can either buy yourself or ask them to upgrade it for you.
You will lose warranty if you get the SSD upgraded by yourself
.
