ASUS Repair Center will ship the repaired product to you without any logistics cost . ASUS will pick up the defective product from your location, repair it, then return it to you.
Does ASUS do out of warranty repair?
If your device is out-of-warranty, request a comprehensive hardware diagnostic from our service center . Let ASUS be your one-stop-shop for shipping, handling, and repair with ASUS Certified Ship. Stay up-to-date with your repair with information directly from our service center.
How does ASUS warranty work?
If the Product fails during normal and proper use within the Warranty Period, ASUS will repair or replace the defective parts of the Product, or the Product itself, with new or reconditioned parts or products that are functionally equivalent or superior to those originally supplied.
Is ASUS warranty free?
Asus guarantees that the Asus Notebook that you have purchased are free from defects in materials or workmanship under normal use during the Limited Warranty Period . The Limited Warranty Period starts from the date of purchase. Your sales receipt, showing the date of purchase , is your purchase date proof .
How long does it take for ASUS to repair a laptop?
About 5 business days for actual repairs and shipping, factor in 1-2 weeks depending on your location.
What is ASUS warranty on laptop?
ASUS warrants Notebook (Products) excluding (free) bundled accessories that may be delivered together with the Product, to be free from defects in materials and workmanship for a period of 12, 24 or 36 month(s) depending on your specific model .
How do I start an ASUS warranty claim?
- Call 1-888-678-3688.
- Inform the customer care agent that you wish to claim a warranty.
- Tell them about the issues your product is experiencing.
- Provide them with the purchase and warranty info.
- Follow further instructions.
How do I claim my ASUS warranty?
Go to the Warranty Status Inquiry page of the ASUS official website. Enter your serial number1 and check the box to ASUS Privacy Policy2, then click [Submit]3 .
Does ASUS have good warranty?
Most Asus laptops come with a one-year standard warranty . However, some laptops might have longer warranties depending on the line. Included in the coverage is accidental damage and free two-way shipping. And if you ever need to update the storage or RAM, you can do so without fear of voiding the warranty.
Does ASUS have accidental damage?
Highlights: The 1 Year ASUS ADP (Accidental Damage Protection) is applicable across India , covering damages caused by spills, drops and electrical surges.
How long is the warranty on an ASUS laptop?
Get a total warranty of 3 Years (1 Year Default Base Warranty + 2 Year Additional Warranty) across India offering extended protection to your device covering manufacturing defects. Onsite support within 48 Hours offering you the ability to get the issue resolved from the comfort of your homes.
Is water damage covered by ASUS?
* ASUS Accidental Damage Protection (ADP) covers electrical surges, drops, and liquid spills . Product must be purchased in brand new condition to qualify for the one year free ADP program, and the product must be registered with ASUS within 60 days of purchase.
Do you have to activate ASUS warranty?
Premium Care FAQ
ASUS Warranty Extension must be purchased and activated within 3 months of your ASUS product’s purchase date .
What is ASUS service package?
Service Coverage
This Service Package only applies to ASUS products’ original hardware build into the product excluding software, any parts not factory installed by ASUS, any external devices, accessories and bundled consumables, including but not limited to carry bags, support discs, cables & wires or mouse.
How long does ASUS RMA shipping take?
So, we proceed to RMA. Here’s how the RMA system works with ASUS: YOU pay to return this (shipping time 5 to 7 days ).
How long do ASUS computers last?
The average laptops life span for an ASUS laptop is around 5 years . Some models can last 3 years, while others will definitely last more. So it’s safe to say that the average lifespan for an ASUS laptop is 3-5 years.
What is ASUS RMA?
In order to continue with an RMA ( Return Materials Authorization ) for out of warranty repair services, a Diagnostic Fee is required to be paid in advance prior to sending in your product based on your product type. The Diagnostic Fee is non-refundable, and does not cover the actual cost of repair.
How do I know if my ASUS laptop is under warranty?
- Go to the Warranty Status Inquiry page of the ASUS official website.
- Enter your serial number1 and check the box to ASUS Privacy Policy2, then click [Submit]3. ...
- The search result will display your warranty expiration date of the product.
Is ASUS a good laptop?
Is Asus a Quality Laptop? Yes, their laptops are of great quality and can compete with almost any other famous laptop brand in the market. Asus’s main focus has been to provide budget laptop buyers options that give them that performance they’re looking for at an affordable price.
Will upgrading RAM void warranty ASUS?
Will upgrading my RAM void warranty ASUS? No, it will not void your warranty . There is a removable panel on the bottom that covers the 2 drive bays and the second set or RAM slots. You can remove the drive and swap it, add more RAM and change out the optical drive without voiding the warranty.
Are dead pixels covered under warranty ASUS?
Notebooks with one or more bright dot within 30 days of original purchase date will qualify for a free panel exchange. The ZBD policy does not cover LCD panels with dead pixels e.g. dark/black dot type. Only the LCD panel will be replaced, not the entire notebook.
Is ASUS Indian company?
ASUS is a Taiwan-based , multinational computer hardware and consumer electronics company that was established in 1989.
Does adding SSD void warranty ASUS?
To upgrade, you will need to ask the ASUS support and they will let you know the actual version of ssd installed on your device. Then you can either buy yourself or ask them to upgrade it for you. You will lose warranty if you get the SSD upgraded by yourself .
