When an Apple product requires repair, it can be serviced by trained technicians using Apple genuine parts at thousands of locations, including Apple (in-store or by mail), AASPs, Independent Repair Providers, and now product owners who are capable of performing repairs themselves.
Does Apple repair products for free?
If your iPhone issue is covered by the Apple warranty, AppleCare+, or consumer law, there’s no charge
. This does not include accidental damage, which requires a fee. If your iPhone was damaged and you have AppleCare+, the coverage includes accidental damage protection.
How long does it take for Apple to repair product?
Takes usually
less than 5 business days
from start to finish to get your replacement. Things happen, call AppleCare, give them your Repair ID number and see if they can tell you what the delay was for. thank you, just got off the phone with applecare and he was the response.
Can you buy AppleCare after?
AppleCare coverage is offered when purchasing a Mac from Apple on its website and in stores, but
you can also add it after the fact
. Even if you didn’t purchase your Mac from Apple, you can extend your warranty to three years and add physical damage protection within the first year of your original purchase.
Should I wipe Macbook before repair?
Before you ship your Mac
Back up your data.
You’ll need a backup if we need to erase or replace the hard disk (or SSD) in your Mac during repair
. Apple isn’t responsible for lost data. If you need help transferring data, schedule an appointment at an Apple Authorized Service Provider or an Apple Store.
What reasons Will Apple replace iPhone?
- General Damages and Issues. Under warranty, Apple will cover debris under the screen, camera foam misalignment, and a single hairline crack with no evidence that a drop or hit made that crack. …
- Water Damage. …
- Cosmetic Damage.
How long does AppleCare last for?
Your plan coverage may continue beyond
24 or 36 months, on a monthly or annual basis, until canceled
. If you choose to continue coverage, your coverage will be subject to the then-current AppleCare+ Terms and Conditions.
Do AppleCare cover cracked screens?
If you have an AppleCare+ plan, you can use it to cover screen repair
. AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee or deductible, depending on your plan.
Who is the boss of Apple now?
Tim Cook (Aug 24, 2011–)
When Apple sends a replacement product is it new?
Replacement iPhones are usually refurbished devices as well. P – it means your iPhone is a personalized device, which means that the device has a personalized engraving. If it’s a warranty replacement, the model number will be N instead of M. However,
since it’s done through Apple, it will be “like new”
.
Does Apple charge for tech support?
As for pricing,
Apple will charge a fee of $19 for a single incident of basic tech support and troubleshooting
. There will, however, be an option for users to request an exception on the fee.
Can you add AppleCare after 2 years?
Here are two things to keep in mind:
You cannot extend your coverage until your existing AppleCare coverage ends
. Once it ends, you have 60 days to renew your coverage. Apple will not notify you when your AppleCare+ coverage ends, unless otherwise required by law.
Can I buy AppleCare+ after 60 days?
If you want to buy an AppleCare+ plan after the 60-day period has ended,
you can bring your device into an Apple Store for an inspection up to a year after purchase
. If the technician allows it, you’ll be able to sign up in person.
Can I buy AppleCare after 1 year?
AppleCare+ can now be added to a device up to one year from purchase
, and this applies to iPhones, iPads, Macs, iPods, HomePods, Beats (minus urBeats3 and Pill+), AirPods, AirPods Pro, Apple Watches, and the Pro Display XDR.
Do Apple employees snoop?
Wipe your sensitive data
This may be a bit excessive for the general population and
Apple Genius Bar staff aren’t very likely to go snooping around your system
. But there’s always the chance for abuse.
Does Apple repair steal data?
As part of the refurbishment process,
Apple erases and reformats all hard drives to help address any concerns about data security or identity theft
. You might send your computer for repair when the hard disk is still working—either the drive works intermittently or your hard drive isn’t the issue requiring repair.
Does Apple need password for repairs?
Before you bring in your device
Have your Apple ID password ready.
For some repairs, you’ll need your Apple ID password to erase your device and turn off Find My iPhone
.
How do I know if my iPhone is repaired?
Head to Settings > General > About and look for the “Parts and Service History” section beneath the device’s serial number
. If the section is missing, nothing has been replaced (not even the battery).
What happens if Apple breaks your phone?
If damage results,
Apple will seek your authorization for any additional costs for completing service even if the product is covered by warranty or an AppleCare service plan
. If you decline authorization, Apple may return your product unrepaired in the damaged condition without any responsibility.
How can I get my iPhone replaced for free?
Is AppleCare 2 or 3 years?
The coverage is always based on the purchase date of the device. So no matter when you purchase AppleCare, the coverage is still
3 years
total from the date of purchase.
Is AppleCare good for 1 or 2 years?
For most products, Apple’s extended warranty plan is known as AppleCare+, which provides
up to two or three years
(depending on the product) of hardware coverage, as well as coverage for up to two incidents of accidental damage every 12 months (subject to service fees).
Is AppleCare the same as AppleCare+?
AppleCare+ Adds Another Year and Accidental Damage Coverage
AppleCare+ includes regular AppleCare
, but on top of that, you get an extra year of warranty coverage (an extra two years for Macs), two years of free phone support (one year extra for Macs), and accidental damage coverage (except for the Apple TV).
Can Apple Watch screen be replaced?
If your Apple Watch display has an issue that’s covered by the Apple Limited Warranty or consumer law, we can service your device at no cost
. If you have AppleCare+, damaged glass is subject to a service fee. If you have no coverage, you will pay a higher out-of-warranty fee.
How much does it cost to replace iPhone screen?
If your phone is out of warranty and you don’t have AppleCare+, a screen replacement will cost you
between $129 and $329
, depending on your model iPhone. Other types of hardware repairs start at $149 for an iPhone 4 and can run as high as $599 for an iPhone 11 Pro Max.
Does AppleCare cover scratches?
AppleCare will cover any scratches caused by drops and bumps
. The AppleCare warranty covers physical problems resulting from the everyday use of my device. Damage outside of normal daily use is not covered by AppleCare.
