Once your product is delivered to the repair center and is examined by a technician, we will contact you directly with a repair quotation via email to provide the final cost of repairs. After payment of your final repair quotation has been confirmed, the technician will proceed with repairs to your product.
How long does an ASUS RMA take?
We can say that normal RMA time is
15-20 days
if you are in same country. Everything below 15 days is very cool. Excellent is when manufacturer discover problem as soon as possible to send information in store to replace you. But if you RMA in other country could be 20-25-30 days.
How long does it take for ASUS laptop to repair?
The average repair time for ASUS repairs is
either same or within 2 days
. 90% of ASUS screen or display repairs are done within a day.
Does ASUS do out of warranty repair?
If your device is out-of-warranty,
request a comprehensive hardware diagnostic from our service center
. Let ASUS be your one-stop-shop for shipping, handling, and repair with ASUS Certified Ship. Stay up-to-date with your repair with information directly from our service center.
Can I send my laptop to ASUS for repair?
ASUS Support is proud to service your device through the lifetime of your warranty.
If you require diagnostic or repair from our expert service depot, please read the following instructions to properly package your ASUS product for shipment
.
Where is ASUS RMA located?
REPAIR REQUEST:
On the underside or back edges of the notebook
, you may find the serial number around the barcode.
How long does ASUS warranty last?
ASUS warrants Notebook (Products) excluding (free) bundled accessories that may be delivered together with the Product, to be free from defects in materials and workmanship for a period of
12, 24 or 36 month(s)
depending on your specific model.
Do I need receipt for ASUS warranty?
(Please note:
ASUS reserves the right to request the original sales receipt/ invoice
.) If You do not provide the receipt/invoice from the seller, your warranty period will be deemed to start from the manufacture date of the Product, based upon the serial number, rather than the date of purchase.
What is my ASUS RMA number?
Technical support
Please kindly check the sticker on the bottom of Your notebook.
Serial Number is located directly over or under the barcode
. Please check the sticker on the back of Your LCD. Serial Number is located directly over or under the barcode.
What is RMA motherboard?
RMA stands for
Return Merchandise Authorization
. It is the procedure for returning faulty hardware for repair or replacement.
How much does it cost to fix an ASUS laptop screen?
Asus Laptop
Asus has more LCDs than LED’s, so repairing these screens shouldn’t set you back by too much. Most of these can be fixed by spending
$40-$60
. However, there are some Asus laptops that have LED screens. These can cost up to $200 to repair.
How do I claim my ASUS warranty?
Go to the Warranty Status Inquiry page of the ASUS official website. Enter your serial number1 and check the box to ASUS Privacy Policy2, then click [Submit]3
.
Does ASUS have accidental damage?
Highlights:
The 1 Year ASUS ADP (Accidental Damage Protection) is applicable across India
, covering damages caused by spills, drops and electrical surges.
What does ASUS warranty include?
Asus
guarantees that the Asus Notebook that you have purchased are free from defects in materials or workmanship under normal use
during the Limited Warranty Period. The Limited Warranty Period starts from the date of purchase. Your sales receipt, showing the date of purchase , is your purchase date proof .
Will upgrading RAM void warranty ASUS?
Will upgrading my RAM void warranty ASUS?
No, it will not void your warranty
. There is a removable panel on the bottom that covers the 2 drive bays and the second set or RAM slots. You can remove the drive and swap it, add more RAM and change out the optical drive without voiding the warranty.
What is RMA your display?
RMA simply stands for “
Return Merchandise Authorization
.” You’ll need an RMA number before you send your defective product back and have it fixed or replaced. Geeks generally refer to this as “RMA’ing” a piece of hardware.
How long is ASUS GPU warranty?
Warranty Period of the Product
This warranty applies for the period of
36 months
from the date the product was first purchased by an end-customer (“Date of Purchase”). If proof of purchase cannot be provided, the manufacture date as recorded by ASUS will be deemed to be the start of the Warranty Period.
Can I return my ASUS laptop?
If you wish to return ASUS products for any reason,
you have 30 days from the order date to ship them back
. The following exceptions apply: Software, driver disc, or damaged items are ineligible for return.
Is ASUS is a Chinese company?
ASUS is a
Taiwan-based
, multinational computer hardware and consumer electronics company that was established in 1989. Dedicated to creating products for today’s and tomorrow’s smart life, ASUS is the world’s No. 1 motherboard and gaming brand as well as a top-three consumer notebook vendor.
Is ASUS warranty International?
Asus is an international brand like apple and Samsung! So if you are traveling abroad and your phone has some issues !
The warranty is valid in that country too
! You can avail the service internationally!
How long does ASUS take to ship?
Default is
5-10 business days
. There are rush service options to reduce this time, but they cost extra. Ordering with express saver shipping only reduces the shipping transit time to 3 days, and does not affect the build time.
Is ASUS a good computer brand?
ASUS has built a reputation for being a really good brand
and one that makes dependable products, and the company’s customer service is excellent. There have been 1796 awards given to Asus for its innovation, performance, and design.
Is Acer better or ASUS?
– Brand Comparison.
ASUS is a better choice than Acer
. The only area where Acer is better than ASUS is price – everything else like customer support, design and performance, ASUS is the better option of the two. Plus, for those looking for a gaming laptop, ASUS has a lot more options to choose from.
Does adding SSD void warranty ASUS?
To upgrade, you will need to ask the ASUS support and they will let you know the actual version of ssd installed on your device. Then you can either buy yourself or ask them to upgrade it for you.
You will lose warranty if you get the SSD upgraded by yourself
.
Is invoice enough to claim warranty?
“The onus of maintaining records will be on the manufacturer.
A consumer can claim benefits under the warranty clause even if he does not have an invoice of the purchase
,” Consumer Affairs Minister Ram Vilas Paswan said here.
Is screen bleeding covered under warranty?
If the you can see bleeding in lit room, than use warranty
. If slight bleeding only visible in dark room, then that bleeding is normal. Physical damage is not covered under warranty you have to bare the cost of damaged part .
Is motherboard covered under warranty?
Motherboards and other internal components of computer systems are
usually covered under warranties
which doesn’t include physical damage.
