One stop for support
And
only AppleCare+ products provide one-stop service and support from Apple experts
, so most issues can be resolved in a single call.
What is covered under iPhone warranty?
The Apple Limited Warranty covers
your iPhone and Apple-branded accessories against manufacturing defects
for one year from the date you bought your product. The Apple Limited Warranty is in addition to rights provided by consumer law. Our warranty doesn’t cover damage caused by accidents or unauthorized modifications.
Will Apple cover a cracked screen?
If you have an AppleCare+ plan, you can use it to cover screen repair
. AppleCare+ gives you expert technical support and hardware coverage from Apple, including accidental damage protection. Each incident of accidental damage is subject to a service fee or deductible, depending on your plan.
How can I get my iPhone replaced for free?
How do I know if my iPhone is repaired?
Head to Settings > General > About and look for the “Parts and Service History” section beneath the device’s serial number
. If the section is missing, nothing has been replaced (not even the battery).
Can I buy AppleCare after damage?
Apple Care is available to purchase within 60 days of the iphone purchase. Apple Care cannot be purchased after the fact.
Once the device has been damaged, it is no longer eligible for Apple care
.
Is AppleCare the same as AppleCare+?
AppleCare+ Adds Another Year and Accidental Damage Coverage
AppleCare+ includes regular AppleCare
, but on top of that, you get an extra year of warranty coverage (an extra two years for Macs), two years of free phone support (one year extra for Macs), and accidental damage coverage (except for the Apple TV).
How do I get insurance on my new iPhone?
If it’s covered by AppleCare+ with Theft and Loss, you can
file a claim for an iPhone replacement
. Use the Find My app or go to iCloud.com to mark your iPhone as lost. Do not remove your device from your account until your claim has been fully approved.
What reasons Will Apple replace iPhone?
- General Damages and Issues. Under warranty, Apple will cover debris under the screen, camera foam misalignment, and a single hairline crack with no evidence that a drop or hit made that crack. …
- Water Damage. …
- Cosmetic Damage.
What is accidental damage Apple?
“Accidental Damage” means physical damage, breakage or failure of Your Covered Equipment due to an unforeseen and unintentional event occurring either due to handling (e.g., dropping the Covered Equipment or through liquid contact) or due to an external event (e.g., extreme environmental or atmospheric conditions).
Does a cracked back affect your phone?
Even if your phone’s back glass only has a tiny crack or chip,
it can quickly expand and cause additional damage to your phone
. Not only can broken back glass cut your hands and fingers, it also makes it harder for you to use your iPhone properly.
Does AppleCare cover chipped?
AppleCare+ for Mac
You get two claims every 12 months, which
can include screen damage or a broken keyboard
. You’ll pay $99 to get the screen or other external damage fixed, or $299 to cover all issues.
How much does it cost to replace iPhone screen?
If your phone is out of warranty and you don’t have AppleCare+, a screen replacement will cost you
between $129 and $329
, depending on your model iPhone. Other types of hardware repairs start at $149 for an iPhone 4 and can run as high as $599 for an iPhone 11 Pro Max.
How much does it cost to fix a cracked phone screen?
The average cost to fix a broken phone screen falls
between $70 and $400
, depending on several factors such as the extent of the damage and the repair service.
Are replacement iPhones new?
Replacement iPhones are usually refurbished devices as well
. P – it means your iPhone is a personalized device, which means that the device has a personalized engraving. If it’s a warranty replacement, the model number will be N instead of M. However, since it’s done through Apple, it will be “like new”.
What is the difference between refurbished and replacement iPhone?
Refurbished devices bought from Apple have a standard one year warranty and are eligible for extended warranty. A replacement unit is just that – a service unit used to replace a device
.
What does replaced iPhone mean?
It means that
it is a refurbished device ( most of the time) and it look brand new
, If the iPhone you turn in to Apple is sim locked to a provider the replacement device will also be locked.
How can I tell if my iPhone parts are original?
To check whether your repaired iPhone has genuine parts, you can
go to Settings>General>About on your iPhone, you will find a “Parts and Service History” section above a list of components
. If your iPhone was repaired using genuine parts, then the settings will display “Genuine Apple Part”, as per Gizmodo report.
How do you check if iPhone has never been used?
Open Settings on the iPhone, then select General > About and you’ll see various details regarding the device
. The one you want to pay attention to is Model. This will have a string of letters and numbers, indicating the status and type of device you have.
How do I know if my iPhone is new or used?
If the model number of the iPhone starts with the letter ‘M,’ then it is a NEW iPhone
. If on the other hand, the model number starts with letter ‘F,’ it’s a carrier-refurbished model and when it starts with the letter ‘N,’ it indicates that it is an Apple Replacement device.
Can I buy AppleCare after 2 years?
It also gives you the option to buy AppleCare+, which extends the warranty coverage on the purchased Apple device from one year to two. You likely know this, too. What’s new is that
after those two years are over, Apple is now allowing you to pay a monthly fee to extend the warranty
.
What does the 2 year Apple warranty cover?
Apple warrants the Apple-branded hardware product and Apple-branded accessories contained in the original packaging (“Apple Product”) against defects in materials and workmanship
when used normally in accordance with Apple’s published guidelines for a period of TWO (2) YEARS from the date of original retail purchase by …
Can I buy AppleCare+ after 60 days?
If you want to buy an AppleCare+ plan after the 60-day period has ended,
you can bring your device into an Apple Store for an inspection up to a year after purchase
. If the technician allows it, you’ll be able to sign up in person.
Is AppleCare plus free?
While
AppleCare comes free with every new Apple product, you can pay a fee and upgrade that to AppleCare+
, which adds an extra year to the regular AppleCare coverage (so two years total), as well as provides accidental damage coverage if you ever drop your iPhone or iPad and crack the screen (or damage anything else …
How long does AppleCare+ last for iPhone?
Your plan coverage may continue beyond
24 or 36 months, on a monthly or annual basis, until canceled
. If you choose to continue coverage, your coverage will be subject to the then-current AppleCare+ Terms and Conditions.
How long does AppleCare last for?
AppleCare and AppleCare+
For most products, Apple’s extended warranty plan is known as AppleCare+, which provides
up to two or three years
(depending on the product) of hardware coverage, as well as coverage for up to two incidents of accidental damage every 12 months (subject to service fees).
