Does Total Tech Support Repair Your Computer?

by | Last updated on January 24, 2024

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Built off of its Geek Squad support teams, which offer assistance at its stores, online and in your home,

Total Tech Support provides assistance with fixing your computers, appliances and connected devices

.

What does Total Tech include?

  • Free unlimited Geek Squad tech support.
  • Totaltech Expert Access.
  • Up to 24 months of protection on most Best Buy purchases, including AppleCare Plus on Apple products (you must, however, be an active Totaltech member)
  • Free delivery and standard installation.

Is total Tech Support the same as Geek Squad?


Most Geek Squad services are included as part of your Best Buy TotaltechTM membership

. This includes 24/7/365 tech support on all the technology in your home, no matter where you bought it.

What does Best Buy Total Tech membership include?

  • Free Geek Squad® tech support available 24/7/365. Up to 24 months of product protection with an active membership. …
  • Free delivery. and standard installation for new Best Buy purchases. …
  • Access to exclusive Totaltech member prices. …
  • Extended 60-day return and exchange window.

Does Total Tech cover burn in?

If you accidentally damage your product while handling it, we’ll take care of it.

If your screen has bad pixels, screen image burn-in or a shadow image, we’ll correct it

. If you have at least three pixels that are always the same color or a ghost image that won’t go away, we’ll get your screen looking like new.

What does total Tech Support cover?

What products does Total Tech Support cover? Total Tech Support members get help using and fixing a large amount of the products sold at Best Buy. The list starts with

fixing issues on laptops and tablets, and extends to TVs and home theater equipment and includes smart home devices and connected car accessories

.

Can you return total Tech Support?


Total Tech Support cannot be returned

, but it can be canceled. You can cancel your membership by calling 1-888-BEST BUY (1-888-237-8289) or you can opt out of auto-renewal by managing your subscriptions on your BestBuy.com profile. You will not be able to cancel your membership at a Best Buy store.

Is Total Tech refundable?

The Member may cancel Best Buy TotaltechTM and receive a full refund in the amount paid for Totaltech if the cancellation is within 60 days of purchase of the initial term or any annual renewal term.

Can I cancel Total Tech?

Users can cancel a Totaltech membership

by calling the 1-888-BEST-BUY (1-888-237-8289) helpline or visiting a Best Buy store

.

Does Best Buy Total Tech include installation?

A:

Yes, free standard installation and delivery is included under your Best Buy Total Tech

. We can certainly assist you with setting up your new TV and getting your TV app installed under your membership.

Does Best Buy have free tech support?

Geek Squad Protection is a hassle-free hardware repair and replacement plan.

Tech Support offers unlimited access to technical support

.

How much does Total Tech cost at Best Buy?

Like Beta, Best Buy TotaltechTM is currently

$199.99 for a yearly membership, plus tax

. On your next renewal date, you’ll be charged $199.99, or the then-current price, plus tax.

Is paying for Geek Squad worth it?


If you have absolutely no knowledge of troubleshooting, then a Geek Squad plan may be best for you

, especially if you’re a power user who absolutely counts on their computer for work or other needs. I wouldn’t buy a plan for a tablet, though unless you’re buying the highest-end devices.

Is burn-in covered by Geek Squad?

Yes. If you bought the policy in either 2019 and 2020 (I didn’t check the previous years), the policy explicitly lists “screen image burn-in” under section 5 “What is covered”, sub-section 5.1 “Hardware service”.

Does Geek Squad cover broken screens?

Hello Switch – Generally speaking,

a cracked screen would be covered under an Accidental Geek Squad Protection Plan, if the damage occurred within the normal use of the console

. A scratch may not be covered if it is merely cosmetic.

What is the Best Buy renewal charge?

1-1 of 1 Answer

Automatically renewing Microsoft 365 Personal subscription will renew each year for

$69.99

(or then-current price) unless canceled before yearly renewal date.

Does Best Buy Total Tech Guarantee PS5?


If you cancel the total tech membership after buying the PS5, Best Buy only refunds $150 of the $200 membership

. Although, other customers are confirming that they successfully canceled their membership and got a full refund after getting a PS5.

Charlene Dyck
Author
Charlene Dyck
Charlene is a software developer and technology expert with a degree in computer science. She has worked for major tech companies and has a keen understanding of how computers and electronics work. Sarah is also an advocate for digital privacy and security.