How Do I Check My Government Travel Card Balance?

by | Last updated on January 24, 2024

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Our Customer Service Center is committed to satisfying the needs of all Citi Government Travel Cardholders. Inside the U.S., simply

call us toll-free at 1-800-790-7206

, 24 hours a day, seven days a week, every day of the year. Outside the U.S., call at +1-904-954-7850.

How do I access GTC online?

  1. Go to the Georgia Tax Center.
  2. Click on Sign up for online access.
  3. Review the requirements to confirm you are eligible and what you need to apply. …
  4. For Account Type, select Individual Income Tax, click Next.
  5. For ID type select SSN, click Next.

When should I pay off GTC?

DFAS must pay

within 30 days of the filing

(See TTRA, Section 030801. A). If properly done, travelers should not have to pay before reimbursement. The bottom line is that travelers should submit their travel voucher in a timely manner and make prompt payment of any charges.

Can I buy food with my government travel card?

That includes things like your airfare, rental car, lodging, meals (

yes – even meals

!), parking, taxi fares, and all other travel-related costs you incur during a TDY (and a PCS, if your Component permits).

What happens if you overpay your government travel card?

1. Overpaid GTCC: If your GTCC account is currently overpaid, enter the amount of that overpayment here.

Money that would have gone to the GTCC vendor will go to your bank account instead

.

Can I withdraw money from my government travel card?


Cash withdrawals are limited to the amount of cash needed to cover incidental and miscellaneous expenses, that cannot be charged to the card, and as authorized by official travel orders

. ATM cash withdrawals may not exceed $ in a billing cycle.

How long does DTS take to pay?

As a rule of thumb, DTS (in conjunction with your organization’s official accounting system) repays travelers

within three business days

of the Authorizing Official (AO) approving the traveler’s voucher*.

Why should you log into your online or mobile app account with the travel charge card vendor?

Why should you log into your online or mobile account with the travel charge card vendor?

Because it provides easy access to statements, payments, and mobile alerts

.

Can I use my government travel card for gas?

Uses of a Government Travel Card

Meals (not including alcohol) Rental car.

Fuel/gas

.

Can I pay Georgia estimated taxes online?


Use the Georgia Tax Center (GTC), the DOR’s secure electronic self-service portal, to manage and pay your estimated tax

. If you’re not yet registered with the GTC, simply follow the instructions GTC provides to create an account. Fill out and submit any required forms.

How do I update my GTC in DTS?

In the DTS Dashboard’s, My Travel Documents section (Figure 1), select Options (Figure 1, Indicator 3), next to the document you want to change, then Create Amendment (Figure 1, Indicator 4) on the drop-down menu. The Amend Document screen (Figure 2) opens.

What is the limit on a government travel card?

The standard credit limit on these cards is

no lower than $7,500

. The A/OPC, CPM or DTMO has the authority to increase the overall credit limit on the card on a temporary basis to accommodate mission requirements. The ATM limit is no lower than $665 and a $250 retail limit.

Is government travel card mandatory?


The Travel and Transportation Reform Act of 1998 (Public Law 105-264) mandates the use of the Government Travel Charge card for employees on official government travel

.

Can I use my government travel card for alcohol?

Generally,

employees may not use a travel card to purchase alcoholic beverages unless they are incident to a meal

.

Can I use my government travel card at Walmart?

Food or toiletries at a retail store such as Wal-Mart or Target, or convenience stores

should not be purchased using the travel card

. Government issued travel charge cards should not be used for personal, family, or household purposes.

What is a government travel card?

The Government Travel Charge Card Program (GTCC)

provides travelers with a safe, effective, convenient, and commercially available method to pay for expenses associated with official travel

. The GTCC includes Individually Billed Accounts (IBAs) and Centrally Billed Accounts (CBAs).

Why is my government travel card not working?

The most common reason for a travel charge card being declined is due to

a temporary suspension placed on the account

. Temporary suspensions typically occur whenever activity on the account indicates that fraud may have occurred. This is a precaution taken by the bank to protect your account.

How long do refunds take Citibank?

If you are due to get money back from Citibank, you can expect it to take

seven days

to process the refund and land in your bank account. You will get your cash charged back to the card you used to pay for the service(s) or good(s). Citibank does not issue cash back refunds.

Can I use my government travel card at the ATM?


Travelers may use their travel card at ATMs to obtain cash needed to pay for “out-of-pocket” travel-related expenses

. Valid “out-of-pocket” expenses are those that cannot be charged on the travel card.

How do I withdraw money from GTCC?

You can either

withdraw the cash using your Government Travel Credit Card or you can withdraw the money from your personal account

. If you chose to withdraw the money using your GOVCC/GTCC, please ensure that you reflect that your disbursement for lodging is sent to your GOVCC/GTCC.

Where are DTS payments?

Defense Agency employees can check the status of travel vouchers in myPay.

Login and select “Travel Voucher Advice of Payment” from your main menu

. Call 1-888-332-7366 (DSN 699-0300) the self-service telephone line to find out if your voucher has been paid.

How does DTS work?

DTS is

an online system that automates temporary duty (TDY) travel

. It allows active duty Army, Army Reserve and Army National Guard members to create authorizations, book reservations, receive approval, generate payment vouchers, and direct payments to their bank accounts and Government Travel Charge Card (GTCC).

What is a DTS voucher?

A DTS voucher is

a claim for reimbursement of actual expenses you* incurred and payment of allowances you earned while you were TDY

. When you create the voucher, DTS populates it with information from your approved DTS authorization.

Ahmed Ali
Author
Ahmed Ali
Ahmed Ali is a financial analyst with over 15 years of experience in the finance industry. He has worked for major banks and investment firms, and has a wealth of knowledge on investing, real estate, and tax planning. Ahmed is also an advocate for financial literacy and education.