How Do I Get A Refund On An Online Travel Agent?

by | Last updated on January 24, 2024

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If you purchased your ticket through an online travel agency (or other agent), you should

contact the travel agent directly

to obtain a refund before contacting the airline.

Are travel agents declining?


Employment of travel agents is projected to grow 5 percent from 2020 to 2030

, slower than the average for all occupations. Despite limited employment growth, about 7,500 openings for travel agents are projected each year, on average, over the decade.

Why is Delta customer service taking so long?

As travel roars back from pandemic lows, the airline and its competitors have seen an unprecedented spike in calls, which take longer to handle because

passengers sometimes have complicated questions over pandemic travel credits and ever-changing restrictions around the globe

.

Is it better to book flights through a travel agent?


Booking with travel agents is often cheaper than booking online as they have access to awesome money-saving deals

. Privy to secret airline prices, travel agents book scores of air tickets each day and will be able to easily tell you if the flight price you found online is a reasonable one.

Is it worth it to use a travel agent?


Travel agents are useful if you’re doing a very costly or complex trip, planning a honeymoon or something fancy, or traveling with a large group

. They have access to a number of deals and bulk buying options we DIY solo consumers don’t, especially when it comes to tours, high-end flights, and cruises.

How long does it take to get a refund from a travel agency?

If you paid by credit card, you should receive the money in seven business days. This also applies to tickets booked through travel agents or online travel agencies.

If you paid by cash or check, federal law says the refund must be made within 20 business days

.

Is my travel agent responsible for my refund?

Unfortunately for tour operators,

they are legally obliged, under the terms of the Package Travel Regulations, to refund their customers regardless of whether they’ve secured a refund from the airlines

.

Where can I complain about a travel agency?

In case of not getting any positive and satisfying response, it is advisable to file a Complaint against the Travel Agency in the

Consumer Court

.

Are travel agents worth it 2021?

If you’re thinking about booking a vacation in 2021,

it’s a no brainer to book with a travel advisor

. Working with an agent can save you both time and money and in turn, reduce all the stress that comes along with travel planning.

When did travel agents become obsolete?

How did the decline happen in one of the first industries to be digitalized? In a world where personal travel can be fully planned online, traditional physical travel agencies have long ago become obsolete: in

2013

in the United States, there were 13,000 retail travel locations in the US, down ~60% vs.

What are the disadvantages of being a travel agent?

  • You will be replaceable quite easily.
  • Travel agents have rather questionable future job prospects.
  • You will not get rich as a travel agent.
  • You may dream about vacations you will never be able to afford.
  • You will not learn many hard skills as a travel agent.

How do I request a call back from Delta?

To speak with a representative about a new or existing reservation,

call 800-221-1212

. If you are a Medallion® Member, check the Contact Us section in the Fly Delta mobile app for your dedicated phone line. If you are a SkyMiles member, have your SkyMiles account number available to expedite your call.

How do I get my call back from Delta?


Requests for refunds may be submitted to any Delta ticketing location or your travel agent

. Refunds for electronic tickets may be requested by calling Reservations Sales at 800-221-1212. For questions on how to apply for a refund or check status on a refund request, call 800-847-0578 or 404-715-5417 8:00am-5:00pm EST.

Are Delta wait times accurate?

Unfortunately, as

Delta call wait times have grown longer, so has its response time to these messages

– at least in our experience. It can take hours (or even a day) for Delta to get back to you. And if that happens overnight, you may miss it and be out of luck.

Can you negotiate with a travel agent?

12. You can negotiate. According to the website loveEXPLORING,

you can haggle with travel agents, but they won’t let you in on that secret

. Travel agents hate when customers go with someone else because they got a lower price, and often, they’ll negotiate.

Do travel agents make good money?

The pay isn’t necessarily exorbitant—the median income is $38,700 a year, as reported by the U.S. Bureau of Labor and Statistics, but according to Pindar, it can actually be much higher. “

Agents make anywhere from $50K to $100K on the low end and up to $250K to $500K annually

,” says Pindar.

Do travel agents get commission on flights?

Commissions

Travel agents commissions used to be the bulk of their income but that has shifted.

Most travel agents who earn commission booking tickets on airlines earn 5% on domestic flights and 10-20% on international flights

. The commission rates are similar for booking hotels.

How much more expensive is it to use a travel agent?

Seaton says booking through a travel agent

typically won’t cost you more

. She says while some agents will charge you a nominal planning fee, many agencies like hers do not charge anything extra for their services. “We get paid a commission on the back end from the vendor, so that’s how we make our income,” she said.

Is it more expensive to use a travel agent?


They don’t usually cost extra

.

It’s a myth that working with a travel agent will automatically cost you more; most get paid via commissions from the hotel or outfitter.

Do travel agents travel a lot?

Of her

approximately 6-8 trips per year

, 90 percent of them have a travel industry connection. “What I mean by that is they are either fams put on by a supplier or an industry trade show, training or a conference.” She says that clients appreciate that she has experienced the destinations firsthand.

Why are airline refunds taking so long?

A new report by consumer group Which? says airlines are still taking too long to refund passengers. It comes after the airline regulator, the Civil Aviation Authority, said last month that

it was “not satisfied

” that Virgin Atlantic, Ryanair or Tui were processing refunds quickly enough.

How do I file a complaint against a travel agent in Canada?

  1. Phone: (905) 624-6241. Toll free: (888) 451-TICO (8426) …
  2. Complaints against an Airline:
  3. Complaints regarding bookings made with a travel company located outside of Ontario:
  4. Complaints in relation to timeshares and travel membership companies:

Can a refund take 90 days?


Under the Fair Credit Billing Act, they can refuse to accept your dispute after 90 days

, even if you have a legitimate case. (In fact, travel companies are known to run out the clock on refunds, hoping to eliminate the dispute as one of your options.

Is a travel agent a third party?


Travel agents act as a third party in completing transactions

. They aren’t actually providing any transportation, but rather just a comparison site to shop across airlines. If you end up booking through the travel agent, you’ll end up with what’s referred to as an “external” or “third-party” ticket.

Can I cancel my holiday if I have only paid the deposit?

If you booked a package holiday,

it’s unlikely to be refundable

– at the very least you’ll lose any deposit you’ve already paid. And the closer you get to travel, or if the contract states you still have to pay the full amount, the more you could lose.

How do I ask for a flight refund?

Requesting a full refund for flights within 24 hours of booking is pretty straight forward. Just simply

look up your itinerary on the booking site and look for a link or a button to cancel the reservation

. Alternatively, you may call the airline or booking agency to cancel.

Ahmed Ali
Author
Ahmed Ali
Ahmed Ali is a financial analyst with over 15 years of experience in the finance industry. He has worked for major banks and investment firms, and has a wealth of knowledge on investing, real estate, and tax planning. Ahmed is also an advocate for financial literacy and education.