If you don’t see any specific instructions on how to have your eBay account reinstated, don’t make a new account. Instead, call them at 1-866-540-3229 and discuss. Explain that you received the suspension email and are very concerned. It may take talking to several people to get to the right person who can help you.
Why can’t I get into my eBay account?
Make sure Caps Lock isn’t on . Look for spelling errors. If you recently changed your username or password, your browser might remember your old information. Try manually entering your new username and password.
How do I contact eBay if my account is suspended?
If you think your account has been suspended by mistake, you don’t receive instructions on how to reinstate your account, or you’re not sure how to proceed, contact eBay directly for assistance. You can contact eBay by phone at 1-866-540-3229 , or you can arrange to have eBay call you.
Why did my eBay account get permanently suspended?
Usually, a suspension is due to a rule violation , failure to pay fees or one of seven reasons eBay outlines in their terms of services. ... Sometimes being reinstated is as easy as paying your fees because your credit or debit card on file has expired and it just needs to be updated.
How do I recover my eBay account?
If you’ve forgotten your user ID, you can click on ‘Forgot Your User ID’ and put in the email address that you used when you first registered with eBay. You’ll then receive an email from eBay within 24 hours with your User ID.
How long do eBay suspensions last?
eBay may implement account suspensions for seven, ten or 30 days – or even indefinitely ! A full suspension is usually the outcome of a serious violation of eBay’s rules and policies. This can also happen if you consistently under-perform.
Can you get banned from eBay?
Members who are suspended by eBay are suspended for legitimate reasons . Usually, a suspension is due to a rule violation, failure to pay fees or one of seven reasons eBay outlines in their terms of services.
How do I log into my eBay account?
- Go to our Sign in – opens in new window or tab page.
- Enter your email address or username.
- Select Continue.
- Enter your password.
- Select Sign in.
Why is my eBay password not working?
Clear your cache and cookies . Check that your browser isn’t automatically populating the password field with an old password. If this is happening, manually type in your new password, or turn off auto-fill in your browser settings.
How do I know if I have an eBay account?
- In your Account Status you can see the dates, fee types and item numbers for all eBay seller charges. ...
- To view your Account Status in My eBay, click here.
- For more help with understanding your Account Status, click here.
How do I get my permanently suspended eBay account back?
If your account was restricted or suspended because of outstanding seller costs or a refund reimbursement, you can make a one-time payment to resolve the issue . When we receive your payment, your account will be reinstated.
How do I permanently fix my suspended eBay account?
Most account restrictions or suspensions can be resolved by making a one-time payment or by following the steps eBay gave you in the email in your Messages. For security reasons, sometimes eBay blocks accounts and asks you to provide or confirm personal information.
Can you have 2 eBay accounts?
You can only link one PayPal account to your eBay shipping addresses page. If you have more than one eBay account, though, you can link the same PayPal account to one or all of your eBay accounts .
Can eBay track your IP address?
Because eBay cannot see your real IP address , it will not register that you are the same user and will not block you from creating a new account. Secondly, it’s worth remembering that stealth accounts technically go against eBay’s terms and conditions.
Can you open another eBay account after suspension?
eBay has this strict policy that will not allow you to create a new account once they permanently suspend you. Again, note the word permanently suspend you. ... So if you open a new eBay account with that address, your account will be suspended immediately after you list your first product.
What Cannot be sold on eBay?
- Adults only.
- Drugs and drug paraphernalia.
- Embargoed goods and prohibited countries.
- Firearms, weapons and knives.
- Government, transit, postal items and official items policy.
- Hazardous, restricted, or regulated materials.
- Items encouraging illegal activity.
- Lock-picking devices.
