How Do I Make A Complaint About An EBay Seller?

by | Last updated on January 24, 2024

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Go to your

My eBay

page. In the Purchase History area, click the link to take you to the items you’ve purchased. Scroll down the page to find the item in question and choose Resolve a Problem from the pull-down menu at the far right. The Resolution Center’s Resolve a Problem form appears.

What happens when you report an eBay seller?

Ebay

reads the messages being sent between buyers and sellers and has some sort of filter/blockers

. If you received an inappropriate message from the seller and you report it, it is likely the seller will get some sort of warning or more likely nothing will happen unless the message is totally messed up.

Is reporting a seller on eBay anonymous?

EBay keeps the identity of members who Report problem listings private. This is because they use all members as a sort of police force. But the only listings that are closed are the ones with actual problems.

Your eBay ID keeps you anonymous except to your actual customers

.

How do I complain about a seller on eBay UK?

  1. Launch your web browser and open eBay.co.uk.
  2. Log in to your eBay UK account.
  3. Go to the particular listing if it is one listing you want to report. …
  4. Go to the bottom of the page and click ‘Report Item’
  5. You will be directed to eBay’s resolution center.

What do you do if someone complains on eBay?

  1. Respond Immediately and Grovellingly. Someone might complain to you directly, or they might do it through eBay. …
  2. Let People Phone You. …
  3. Neutralise Negative Feedback.

Is it worth reporting eBay buyer?


You should only report a buyer if you think they’re violating our policies

. If there’s a problem with an item you sold, use our resolution processes – you can ask us to step in if you need to.

Can you see who reported you on eBay?

Reporting items or shops is a confidential process.

The reported member won’t know who reported them

. Etsy’s investigation will be handled privately. You will not receive a personal response to your reporting message or any updates on the review process.

What is Report buyer on eBay?

ebay does keep records when

you report a buyer for misusing the MBG to get return shipping paid by the seller

. The buyer will not know that s/he has been reported. If enough reports are filed for that buyer, ebay can refuse to accept any cases from that buyer under the MBG.

How do I sell on eBay anonymously?

Use an alias, a past address and anonymous email address if you choose — proof of identity isn’t required to create or use the eBay account, only to authorize the initial creation of the seller’s account.

How do you know if a buyer is scamming you on eBay?

  1. Seller Runs Off With Your Money. …
  2. Seller Ships With an Incorrect Name. …
  3. Misleading Listings for an Empty Box. …
  4. Buyer Offers to Overpay. …
  5. Buyer Wants to Settle Outside eBay. …
  6. Buyer Claims You Shipped an Empty Box. …
  7. Buyer Threatens Refund With Broken Replica. …
  8. Buyer Claims “Item Not Received” to PayPal.

How do I report a rude seller on Etsy?

  1. On Etsy.com, click Your account.
  2. Click Messages.
  3. Click the checkbox next to the message that you want to report as spam.
  4. Click More.
  5. Click Report Spam.

How do I complain about a seller on Etsy?

  1. Sign in to Etsy.com and go to Your account. …
  2. Go to Purchases and reviews.
  3. Select Help with order next to the order you’re interested in. …
  4. Select Still need help?
  5. Select Yes, I want to open a case.
  6. Choose your reason for opening a case and select Next.
  7. Provide the supporting details for your case.

How do I report a scammer on eBay?

If you’re suspicious about an email that claims to be from eBay, sign in to My eBay and click the Messages tab. If you don’t see the same message there, the email is fake. To report a fake email, forward it as

an attachment to

[email protected]


.

Can you get banned from Etsy?

So, why is my Etsy shop banned? The primary reason for being banned from Etsy is that you are selling the wrong product. According to the Etsy house rules,

you are allowed to sell handmade, vintage (over 20 years old), and crafting products

.

How can I contact a buyer on eBay?

If you don’t see your issue, contacting eBay customer support over the phone is as easy as dialing

1-866-961-9253

. eBay even offers a callback feature that lets you decide when you want them to call you.

Can you report a buyer on Marketplace?

Click a listing the buyer purchased. Click the message between you and the buyer. If you can’t find the message, click See More.

Click Report Buyer

.

How do I find the real name of a seller on eBay?

If you don’t know a seller’s ID, you can find it by

selecting an item that you know the seller has in his or her store

. The seller’s name will be on the right side of the page under “Seller Information.” Select the name to be taken to a page that will display all the items that the seller has available for purchase.

Will eBay refund me if I get scammed?

If the buyer receives the wrong item, or the item arrives broken, damaged, or faulty (and was not clearly described as such),

they are entitled to return it for a refund

, even if the seller doesn’t offer returns.

Do you need SSN to sell on eBay?

In order to sell anything on eBay, you

will need to provide your social security number

. … Starting February 1st, 2021, eBay requires your Social Security number and a checking account for all sellers.

Do I have to use real name on eBay?


We want all our members to choose a username they like

, but we don’t allow members to choose a username that might be offensive to others, might violate a copyright or trademark, or might mislead or confuse other members.

Can you get in trouble for scamming someone on eBay?

They may not do anything, but if they do,

you could get a permanent ban from ebay and paypal

. If this happens, they also ban any associated accounts, so if anyone else in the household has an ebay and paypal account, they could lose their account too.

Can I report eBay seller to police?

If you’ve been defrauded by a seller on eBay or have reason to believe you have discovered stolen goods, we strongly encourage you to

contact your local police to report the

incident and ensure that you obtain a crime reference number.

What does blocking someone on Etsy do?

The block feature is

ONLY to block people from following you, nothing else

. This is the info that pops up if you click block this person: Once they are blocked, they will no longer be able to follow you. Tell them not to contact you again and mark as spam.

Can you block sellers on Etsy?

If you want to block someone on Etsy,

you have to go to their profile page

. Then, all you need to do is click on the “Block” link, which is at the bottom left. The important thing is that they won’t be notified about your action.

What is Etsy’s phone number?

Our headquarters are located at 55 Washington Street, Suite 512, Brooklyn, New York 11201. Our telephone number is

(718) 855-7955

. Our website address is www.etsy.com.

Can Etsy force a refund?

If you’re unsatisfied with an order, you may be able to request a refund for your order depending on the shop’s policies. To request a refund,

contact the shop: Sign in to Etsy.com and go to Your account

.

What can I do if my Etsy seller doesn’t respond?

To contact Etsy Support, go to Contact support at the bottom of this page. If a shop isn’t responding to your messages, and you should have received your item, you

may be able to open a case

. If you already opened a case, and the seller hasn’t responded, you may be able to escalate your case to Etsy.

How do I get my money back from Etsy?

  1. On Etsy.com, open Shop Manager.
  2. Select Orders & Shipping.
  3. Choose the … …
  4. Choose Issue a refund.
  5. Select a Reason for issuing a refund and add an optional Message to buyer.
  6. If you want to refund the entire transaction, choose the box by Issue a full refund. …
  7. Select Review refund.
  8. Select Submit.
Juan Martinez
Author
Juan Martinez
Juan Martinez is a journalism professor and experienced writer. With a passion for communication and education, Juan has taught students from all over the world. He is an expert in language and writing, and has written for various blogs and magazines.