Log in to your account at xfinity.com/myaccount using your Xfinity ID and password. Scroll down and select Manage Internet. Select Restart Modem to begin troubleshooting. Select Start Troubleshooting to begin your modem restart.
Locate the “Reset” button
on the front or back of your modem
and press and hold the reset button using a thin, non-metallic object such as the tip of a ballpoint pen. Hold the button until the lights on the face of the modem turn off. Release the button and wait for the modem to cycle back up and reinitialize.
Should I power cycle my modem?
You should periodically reboot your modem if you want to get the most out of your internet plan
. Often times, when your devices are having issues with their internet connection, it's due to a connection problem with the ISP. When this happens, it's always a good first step to reboot your modem and router.
How do I get Comcast to send a refresh signal?
- Press the A button on your remote control, or visit the Help section in Settings. …
- Highlight the System Refresh tile, and press OK.
- Please remember that performing a System Refresh will interrupt all X1 TVs and recordings in your home for up to 10 minutes.
How do I restart my modem and router?
- Unplug the router and the modem. …
- Wait at least 30 seconds. …
- Plug in the modem. …
- Wait at least 60 seconds. …
- Plug in the router. …
- Wait at least 2 minutes. …
- When the router and modem restart, test to see if the problem went away.
What does the white light on my Xfinity modem mean?
The white light on your Xfinity router is
an indicator of your router's connectivity to the internet
. A steady, solid white light indicates that your router is switched on and is fully operational. Usually, you can get a stable WiFi connection and don't have to rely on Ethernet.
What does orange light mean on Xfinity modem?
The blinking orange light on the Xfinity gateway means
it is probably connecting to the Xfinity network
. You may have trouble connecting to the internet because a firmware upgrade might be going on. It could also be blinking orange due to a service outage, faulty router/modem or a defective splitter.
What does blue blinking light mean on Xfinity modem?
The flashing blue light on your Xfinity router indicates
WPS pairing mode
. It means that the router is looking to establish a secure connection with a wireless device. Then, it automatically changes to steady white light, indicating a protected link between the gateway and another device.
How do I power cycle my modem?
Reset Your Modem and Router (Power Cycle)
Unplug the router first, then unplug the modem
. Neither of them have power buttons, so it's a matter of pulling the power cord out of the back of the modem or router. Leave the devices unplugged for 30 seconds, then plug the modem back in followed by the router.
How often should I restart my Xfinity modem?
The truth is that there are no recommended intervals to reset your router. Most companies recommend rebooting your router
at least every couple of months
. If you're ever wondering whether or not you could benefit from a router reboot, just go ahead and do it.
Is it OK to turn off modem at night?
Can you leave your router on all the time? Yes, but you will want to reboot your router regularly to prevent internet connectivity issues.
There are also people that recommend turning off your router at night or when not in use to conserve power and increase security
.
The WPS button
enables you to connect devices via Wi-Fi to your router
. By pushing the button, your router will easily establish a connection to other devices.
What are the two arrows on Xfinity modem?
Xfinity xFi gateway 3rd generation WPS
It's the one that has two arrows pointing at each other. When we push that button, the blue light starts blinking, and once the other device connects to the gateway, the light becomes white, so it's successfully paired.
Press the WiFi Products with
WPS button
on the computer or the WiFi product, or. Press the WPS button on your gateway within two minutes. See where the WPS button is located on different gateways in the pictures below. The computer or WiFi product will display a success message when it's connected to your home network.
How do I send a signal to my Comcast box?
Call a Comcast representative by dialling either 1-800-Comcast or 1-800-266-2278 using your mobile phone or your telephone, respectively
. You will be connected to a representative, and you should proceed by making your request for a signal refresh. You will be asked to provide your Comcast customer account number.
How do I refresh my cable box?
Reboots will often solve issues by resetting the box and its cable connection. To reboot, unplug the cable box from the power, either from the back of the box or from the power outlet on your wall or power strip, for approximately 30 seconds, and then plug it back in.
What is a signal reset?
A further reset signal
allows the charge site to be cleared when the image is re-scanned
. From: Feature Extraction & Image Processing for Computer Vision (Third Edition), 2012.
Why do modems need to be reset?
A reset
restores your modem to its factory default settings
. It will also erase any customized settings you may have changed, including static IP address setup, DNS, personalized password, WiFi settings, routing and DHCP settings.
Why is my modem not connecting to the Internet?
Disconnect the power cord—if you have both a modem and a router, disconnect both—then reconnect the modem after a minute or two
. Make sure that the power switch is in the On position, if there is one. Once its lights are on, plug in your router (if applicable) and wait for it to boot up as well.
How do I restart my Internet connection?
What color should the light be on my Xfinity modem?
| Light Activity Status of Device | White steady or blinking light / white steady or blinking light with purple tint (during activation) Limited Operational | Red steady light No Internet connection | Blue blinking light WPS Mode | All other color combinations Connecting to Xfinity systems |
|---|
What lights should be on my Xfinity modem?
The lights you want on your Xfinity router are
the “power” light and the “Online” light
. But both of these should not be blinking or dull. Instead, they should be solid white.
How do I fix my white Comcast modem?
Power cycle (Restart) Your Xfinity Router
To do this manually, all you need to do is to unplug the power cord from the Xfinity Wi-Fi router. Wait around 60 seconds and then plug the power cable back to the router. Wait for the router to boot up and you should see a solid white light now.
Why is my Comcast modem blinking green?
If your xFi modem-router is blinking green, it means that
it is having trouble connecting to the Internet
. You can solve this problem by disconnecting and reconnecting your devices, checking for loose cable connections, checking for power outages, etc.
Why is my Xfinity box blinking yellow?
Your Xfinity modem will blink yellow when
the network cable between your router and the modem is not secure
. The network speed will reduce, causing a flashing yellow light.
How do I fix a blinking orange light on my router?
Connection issues that result in an orange blinking light are frequently resolved by
restarting the router
. This will allow you to establish a fresh connection to your internet service provider while also resolving any issues that have arisen. However, if necessary, you may always do a complete router reset.
